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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Nigel Noyce star-alt star-alt star-alt star-alt star-alt

"Put us and our needs first"

2 years ago

Derek Benfield star-alt star-alt star-alt star-alt star-alt

"Very helpful, went above and beyond."

2 years ago

Nathan Owen star-alt star-alt star-alt star-alt star-alt

"Good team. Tom bolton was outstanding. Thank you"

2 years ago

Fitzgerald Munemo star-alt star-alt star-alt star-alt star-alt

"The whole process of acquiring the car wasn't too long at all. I got an immaculate looking car in no time at all! Also knowing that the car was thoroughly inspected before being sold, gives me much needed peace of mind!"

2 years ago

Hannah Williams star-alt star-alt star-alt star-alt star-alt

"Excellent, simple process Kieanna was polite and helpful. All of the staff at mountsorrel branch have been great and welcoming."

2 years ago

Mr C star-alt star-alt star-alt star-alt star-alt

"Sidra... excellent customer service, made me feel at ease and was helpful with everything I asked. An asset to your company 👍👍👍"

2 years ago

Alexandra Ioana star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful, very good customer service"

2 years ago

Chris Stephens star-alt star-alt star-alt star-alt star-alt

"Fantastic company Top guys ready to help."

2 years ago

Alan Drysdale star-alt star-alt star-alt star-alt star-alt

"Sidra was just fantastic very helpful.and zoom call from Jeff was great"

2 years ago

Miss Ushma Patel star-alt star-alt star-alt star-alt star-alt

"Amazing service by all the team Highly recommend them The guy that makes the tea was very entertaining and nice 👍🏼"

2 years ago

Diane star-alt star-alt star-alt star-alt star-alt

"I was very happy with my experience of Carsa, especially Ella who showed me around my new car."

2 years ago

Hollie star-alt star-alt star-alt star-alt star-alt

"Whole experience at the Mountsorrel branch was amazing! I managed to walk away with my new car on the same day of viewing it. All the staff were so friendly, helpful and answered any questions/concerns. Special mention to Ella and Jeff who were both amazing in sorting the whole process out for me! Couldn’t recommend buying and part exchanging here enough!"

2 years ago

Marko star-alt star-alt star-alt star-alt star-alt

"The concept of the Carsa 'business model' is good however, discussing your personal needs and requirements in 'public' is a big put off! You need to introduce private booths for clients to feel more at ease to discuss their requirements, value of their trade in car, budget, whether monthly on HP/PCP or lump sum. It's amazing that when the client decides to..." Read more

2 years ago

Kevin Swamber star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing in terms of customer service. I am a foreign national who recently migrated to the UK. She was very helpful and went out of her way and beyond to assist me. She definitely went the extra mile. She was very informative and helped me feel comfortable about using Carsa as my first company to purchase a car in the UK."

2 years ago

Adrian Biggs star-alt star-alt star-alt star-alt star-alt

"Can't fault the service from the team at Carsa in Swanwick Southampton. Steve, Harvey and Mike were great to deal with, very patient and answered all my questions. Having had bad experiences with other car dealerships this was a breath of fresh air! The whole process was easy and drove away a new car on the day. Thanks, gents! Will definitely recommend."

2 years ago

L. Williams star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with were incredibly helpful and willing to spend time with us to answer all questions. The process of buying the car was very easy and stress free. A big thanks to all involved"

2 years ago

Nicola Hillier star-alt star-alt star-alt star-alt star-alt

"I bought a car from this company exactly a year ago. I decided to sell it recently and when the person buying the car inspected it they said it had been in a bump/crash at some stage and the front plate had been taken off and resprayed then refitted. He said this had been done to a poor standard and he showed me the proof which I took photos of. He said he w..." Read more

2 years ago

Narinder Gill star-alt star-alt star-alt star-alt star-alt

"The staff were very helpful and aswered all our queries, especially Andrea who welcomed us on arrival."

2 years ago

Megan Smith star-alt star-alt star-alt star-alt star-alt

"I had a really positive experience with Carsa. From seeing the vehicle, booking an appointment was quick and easy and the staff were so helpful. I dealt with Harvey, Tom and Steve and they were all fabulous making sure everything went smoothly and they were extremely helpful. Would definitely recommend this company. It was simple, quick and friendly"

2 years ago

Charlie Jenkins star-alt star-alt star-alt star-alt star-alt

"Excellent service from first contact to driving away with our new car. Each Individual was polite, helpful and special credit to Steve who streamlined the whole sales process for us. So far (day 1!) so very good and would certainly recommend Carsa to friends and family."

2 years ago

Taylor star-alt star-alt star-alt star-alt star-alt

"Staff individually were very pleasant, friendly and attentive. BUT there was too much time spent hanging around, with the need to deal with a different member of staff for each stage. It took over 3 1/2 hours to complete the purchase from arriving, test drive, completing purchase and leaving. Also didn't like that after the test drive my driving licence w..." Read more

2 years ago

Sameeha Hussain star-alt star-alt star-alt star-alt star-alt

"Excellent service from Mesa, super accommodating and make the process feel so smooth!"

2 years ago

ANN CAPON star-alt star-alt star-alt star-alt star-alt

"We drove from London to part exchange my car for one of theirs. We had booked an appointment & we were seen the moment we arrived. Russell was particularly helpful. All the staff were smiling, friendly , and efficient. The only thing I feel would have put the icing on the cake is that we were told there was enough petrol in the car for ten miles but we didn..." Read more

2 years ago

Mr Mark Hodgson star-alt star-alt star-alt star-alt star-alt

"No pressure on the sale. Excellent communication during completion of the purchase, very thorough, detailed explanation and process."

2 years ago

Michael Keyte star-alt star-alt star-alt star-alt star-alt

"Very friendly knowledgeable staff, especially Ella."

2 years ago