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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

J Macdonald star-alt star-alt star-alt star-alt star-alt

"Amazing customer service with sadiya and Jerry"

2 years ago

Brent Jeffs star-alt star-alt star-alt star-alt star-alt

"Really efficient process. Friendly staff. If I make it apparent I don't want to be sold to, I'd rather not be. I flagged an error with the car prior to collection, unfortunately the error wasn't sorted by collection, meaning I am now having to make a trip to a third party garage in my own time. To be fair they have held their hands up and are covering my cos..." Read more

2 years ago

Briony star-alt star-alt star-alt star-alt star-alt

"What an amazing experience! I bought a car from the Mountsorrel branch - Kieanna and the whole team were absolutely fantastic and made me feel so at ease - I suffer from anxiety but was made to feel really comfortable. The whole process was explained super clearly and everything felt very transparent and trustworthy! Really enjoyed the experience of buying t..." Read more

2 years ago

Farad Gaf star-alt star-alt star-alt star-alt star-alt

"top team , the car was as described no time waisted thanks"

2 years ago

Natalie Dobbe star-alt star-alt star-alt star-alt star-alt

"Carsa were honest and very helpful. They took us through the whole purchasing of a car very efficiently and professionally. So far they have done everything they can to make us happy with our purchase. If I have any criticism it would be the amount of time taken up by going through the extra warranty items."

2 years ago

James star-alt star-alt star-alt star-alt star-alt

"Great experience it took 2 hours from start to finish & that’s including the test drive & was able to drive away the same day"

2 years ago

Mr Christopher Carney star-alt star-alt star-alt star-alt star-alt

"This is a great company to deal with, everything went through as promised and Vlad was great to deal with. He rang to make sure that I had checked my bank account to confirm the money above the settlement figure was in my account.Also he contacted me a second time to confirm that I had an email confirming that they had settled the payment for my car also. Gr..." Read more

2 years ago

Alice star-alt star-alt star-alt star-alt star-alt

"Great experience 10/10 Ideal process which is time saving and up to date. Staff friendly. Car is great. Only recommendation maybe offer drinks when in the garage buying as a few hours can be spend and felt a tad thirsty when I left!! (Even if it’s just a water machine) Otherwise great idea of a new up & coming car sale. I also loved the personally written..." Read more

2 years ago

Cagla star-alt star-alt star-alt star-alt star-alt

"It was my first time buying a car . Ella had been very helpful and I am really happy with the service and the car. I recommend everybody carsa."

2 years ago

Riza Shamil Zain star-alt star-alt star-alt star-alt star-alt

"The pick up experience and the handover was great. First was very friendly. In terms of the car it was well prepared and as expected. However, the performance of the car I will have to wait and see."

2 years ago

James star-alt star-alt star-alt star-alt star-alt

"Ella from mountsorrel branch looked after me brilliant"

2 years ago

HT star-alt star-alt star-alt star-alt star-alt

"Emilia at Bradford was a pleasure to deal with and was incredibly helpful"

2 years ago

Jennifer star-alt star-alt star-alt star-alt star-alt

"Recently visited the Bradford showroom to test drive a vehicle and the team were incredibly welcoming and helpful. Thank you to Emilia in particular. Would recommend."

2 years ago

Paul Mullighan star-alt star-alt star-alt star-alt star-alt

"Came down to the showroom with my mate for him to purchase a vehicle and we was met by Firaz who was quite knowledgeable and helpful, he sat us down and made us feel comfortable and made a cracking coffee as well! A delight to the dealership"

2 years ago

Adil star-alt star-alt star-alt star-alt star-alt

"Great customer experience. Firaz at carsa in Bradford was super helpful on the day."

2 years ago

Rizwaan star-alt star-alt star-alt star-alt star-alt

"What an experience. This is the third car I have bought and this is by far the best company out there! Firaz is a credit to the business. Also Jeff and Callum from head office were very helpful and informative. Thanks again!"

2 years ago

Karl Hennessey star-alt star-alt star-alt star-alt star-alt

"Really good service. Quick and easy very helpful"

2 years ago

Georgie star-alt star-alt star-alt star-alt star-alt

"Ella looked after us when we visited the branch to pick up our new car. She was super friendly and extremely helpful as we weren’t local."

2 years ago

simon phillips star-alt star-alt star-alt star-alt star-alt

"Great customer experience"

2 years ago

Sam coney star-alt star-alt star-alt star-alt star-alt

"Great company would definitely use again, staff was really nice and helpful, shout-out to Ella and Mark."

2 years ago

Jake bird star-alt star-alt star-alt star-alt star-alt

"Brilliant service Ella"

2 years ago

Danny star-alt star-alt star-alt star-alt star-alt

"I will advise anyone not to use this company."

2 years ago

honey sharma star-alt star-alt star-alt star-alt star-alt

"Just bought car .. service has been good so far but lets see if car will be ok in coming months 😀"

2 years ago

Chris Baker star-alt star-alt star-alt star-alt star-alt

"Engine management light and EPC light were on when I came to collect the car. I don’t understand how something so obvious was overlooked. The car was advertised with rear privacy glass as well but on arrival this was not the case. Very poor experience. Update: All funds returned promptly and good communication to try and help out so 2 stars"

2 years ago

Linus Ridge star-alt star-alt star-alt star-alt star-alt

"Easy fast good value"

2 years ago