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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

customer star-alt star-alt star-alt star-alt star-alt

"Such a good experience from start to finish. And quick too, sorted out finance before I got there so was an easy process. I did a part exchange and managed to take some equity out too as they very generously matched an offer from another company. Very detailed with all the information they gave me and very helpful when a few challenges popped up. They’ll def..." Read more

2 years ago

Ryan star-alt star-alt star-alt star-alt star-alt

"I had a fantastic service in purchasing my car from Carsa. Atif and Dan provided a great service, definitely would recommend."

2 years ago

Mohammed Saeed Siddiq star-alt star-alt star-alt star-alt star-alt

"Mesa was a great sales advisors took good care of customers while waiting for handover!!"

2 years ago

Samuel Alabi star-alt star-alt star-alt star-alt star-alt

"A very lovely team they are starting from Callum, the sale executive, Jerry and all other members of the team. They all made the process of buying my car Toyota CHR hassle free and easy one. The car was moved to Loughborough which was their closest branch to where I live. I went there for test driving and completed the purchase within a short period as they..." Read more

2 years ago

Ben rhodes star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful and lovely. She was very knowledgeable about the different cars and helped us with the different cars we looked at."

2 years ago

AL star-alt star-alt star-alt star-alt star-alt

"Atif at Carsa Mountsorrel was great at helping me to buy my new car! Great customer service from start to finish! Definitely recommend Carsa for anyone looking to buy a car."

2 years ago

Dear Mr Dadds star-alt star-alt star-alt star-alt star-alt

"We were met at the appointment time and handed the key so we could have the car for a 30 minute test drive. The purchase was completed efficiently. Every person involved in the process was helpful, pleasant and friendly. I have no hesitation in recommending Carsa."

2 years ago

Shaun star-alt star-alt star-alt star-alt star-alt

"Motorway and even more significantly Carsa restored my faith in car dealers. Vlad at head office in Southampton and Dan at the dealership in Mount Sorrell we’re excellent from start to finish. Valuation was fair and to the upper limit of range and they both did exactly what they promised. Both were a credit to their company."

2 years ago

Mr Gurdev Bains star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff will come again and would recommend"

2 years ago

Benjamin Newton star-alt star-alt star-alt star-alt star-alt

"The staff were absolutely amazing and very helpful! Would 100% recommend!"

2 years ago

Keith Shorter star-alt star-alt star-alt star-alt star-alt

"Smooth easy professional transaction, appreciate time taken by Atif to explain products and thanks to Daniel and his team."

2 years ago

Direct Travel Falkirk star-alt star-alt star-alt star-alt star-alt

"Great service from initial contact to driving the vehicle sadiya was amazing to deal with and a massive thanks for picking me up at the train station"

2 years ago

Adam fox star-alt star-alt star-alt star-alt star-alt

"Fast and easy service. Well looked after by Atif."

2 years ago

TEARNJIT BAINS star-alt star-alt star-alt star-alt star-alt

"Excellent service bye raith thank you"

2 years ago

Alan Joy star-alt star-alt star-alt star-alt star-alt

"Was looked after by Sadiya who was friendly and efficient. She was able to answer many of my questions and referred me to other members of the team as necessary. The test drive went smoothly and I will collect the car in a few days. The information about the car looks to be correct, its condition is good, the price seems fair and it has been well prepared..." Read more

2 years ago

Chrysa Gotsopoulou star-alt star-alt star-alt star-alt star-alt

"Great service provided my Atif at the Mountsorrel branch from start to finish. We saw the car online, reserved it and then we were booked in for a test drive for the next day. After the test drive we purchased the car immediately and we were able to drive away with our new car in an hour. Atif was very helpful and he answered all of our questions. The car is..." Read more

2 years ago

Dan Williams star-alt star-alt star-alt star-alt star-alt

"Bought our car from here recently. Generally a pleasant experience but we did have a few hiccups along the way. Firstly, the car we reserved was supposed to be delivered to our nearest branch, Bradford, but we were told last minute that they could only get it from Southampton to Leicester. To their credit, they did then manage to get it to Bradford. When..." Read more

2 years ago

Mrs Angela Gibbs star-alt star-alt star-alt star-alt star-alt

"Very quick and efficient. Customer care was excellent. We will definitely be buying a car there again"

2 years ago

Joseph Heath star-alt star-alt star-alt star-alt star-alt

"Jeff, Great service, always available, Knowels or and quick to respond and action and questions"

2 years ago

Kelvin William star-alt star-alt star-alt star-alt star-alt

"I recently purchased a car from Carsa who provided an excellent service from start to finish. When I arrived home I found a small issue with the car. I made contact with Carsa who resolved the problem straight away for me with no fuss! Excellent service provided from Carsa and in particular Jordana from Customer care."

2 years ago

Kathy star-alt star-alt star-alt star-alt star-alt

"Staff great Got there at 11 as planned car wasn't cleaned or ready for me to test drive But was sorted asap"

2 years ago

Robert star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish from all team members. Mesa was great and helpful."

2 years ago

Pessimistic Optimist star-alt star-alt star-alt star-alt star-alt

"Good customer service - Raith"

2 years ago

Michael Madamombe star-alt star-alt star-alt star-alt star-alt

"We were well looked after by Ella who showed plenty compassion and respect. We were listened to, provided with information to make an informed decision. The rest of the staff including the ones on Zoom were sooo nice."

2 years ago

Keith Dyer star-alt star-alt star-alt star-alt star-alt

"Sadiya greeted me and took me for a test drive very pleasant and helpful"

2 years ago