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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mike H star-alt star-alt star-alt star-alt star-alt

"Just bought a BMW X3 and Krys at Gloucester was the salesperson. Friendly and polite, good rapport. Krys skowed great product knowledge about the car, patient, explained in detail documents. Well done and thank you! "

9 months ago

Lyne Roberts star-alt star-alt star-alt star-alt star-alt

"Can't fault the service that i received from Carsa car dealers in Towcester. Have just purchased a car from this dealer and at this point i am very happy with it .The staff were very helpful and efficient and friendly during the process of the car's sale i appreciate all the help i was given "

9 months ago

David John star-alt star-alt star-alt star-alt star-alt

"Reasonably seamless process. Car was late arriving at collection point, but could have been held up in traffic."

9 months ago

Peter George star-alt star-alt star-alt star-alt star-alt

"Excellent lovely car we bought would recommend, nice clean place"

9 months ago

Muhammed Balaj star-alt star-alt star-alt star-alt star-alt

"Best customer service by Tom and Abdullah and love to recommend this place happy with their service "

9 months ago

Rachel van Huuksloot star-alt star-alt star-alt star-alt star-alt

"I thought the service was fantastic. We allowed two extra hours for travel once we had delays. We arrived early and we waited a short time to be shown the car and discussed finances. We got a great deal! Our only disappointment was a poor valet. It looked like it was cleaned, but the rims of the dash were filled with dirt. The cup holders in the back seat..." Read more

9 months ago

Karl Pullen star-alt star-alt star-alt star-alt star-alt

"Felt like every time we asked a question we were putting them out. Everything was a problem for them and we had to make a number of follow up calls to get them to deal with things. Timeliness were never met. "

9 months ago

Peter Hayes star-alt star-alt star-alt star-alt star-alt

"Both Callums, young and slightly older, were very helpful and assisted us wonderfully! John was also fab and did a great job with the car! Thank you so much 😁"

9 months ago

Angela Morton star-alt star-alt star-alt star-alt star-alt

"Victoria was amazing! Sourced me the car from Bolton on Saturday picked it up today! Thanks Victoria "

9 months ago

Alan Mclean star-alt star-alt star-alt star-alt star-alt

"Bought a Peugeot 3008 2023reg.£1800 cheaper than anywhere else. Sales rep was pleasent and polite but didn't offer a great deal of info regarding the car.After agreeing the deal I asked about a spare key,service booklet and owners manual only to be informed there was no key,booklet or manual.Sales rep(Richard) said service record was recorded by Peugeot onli..." Read more

9 months ago

Matt star-alt star-alt star-alt star-alt star-alt

"Great customer service at carsa cannock, sales man jay had a great knowledge of the cars available across multiple sites and was able to taylor a great deal that suits my budget and motoring needs. I would 100% recommend !! 5 stars !! "

9 months ago

Ivan Western star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful service. And even took care of my Dog! Thanks Callum S"

9 months ago

Neil Firth star-alt star-alt star-alt star-alt star-alt

"Shocking response bunch of cowboys, In my opinion you know the issue and are rude and arrogant as a company. Carsa customer care line people are awful had a BMW 3 days and refusing to except even with proof and email from Carsa garage that the rear Pads need changing. Think I’ll just take the car back as if this is a known fault and the garage can not get m..." Read more

9 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Last month bought a 2020 Passat from Gloucester outlet. Tom and Alanah provided great service and the p-ex went exactly as advertised. However, the car developed a fault within two days which was not handled quite as well as I would have liked, thus not quite a five-star experience. Overall, would recommend the Gloucester team, though. Thank you."

9 months ago

Mr craig teven star-alt star-alt star-alt star-alt star-alt

"Found the ideal car at a good price with Carsa. Living in Glasgow they offered to transport the car from their Bradford showroom to the one in Durham which was the closest for me to travel too. I explained i was looking to buy the car and drive away on the day (assuming no issue with test drive) with a long drive back to Glasgow so also requested (on 3 separ..." Read more

9 months ago

Luke star-alt star-alt star-alt star-alt star-alt

"I put the £99 deposit down to reserve car and test drive and to get moved to different location. I got messages to say this had happened and see you on that date. Then I get phone calls from suspected scam number to say do u want to part exchange still? It was Carsa but not great, the guy said managers aware of this number issue. They then could not find my..." Read more

9 months ago

Mr Anton-Daniel Curelaru star-alt star-alt star-alt star-alt star-alt

"We have the chance to meet Abdulah which I can say it’s very professional, polite and very friendly. He spent a lot of time with us to help us choose the right car. Thank you "

9 months ago

Paul Rimell star-alt star-alt star-alt star-alt star-alt

"Lovely people. Love the concept. BUT need more trained staff as only one guy could sign anything off. Also, car we bought was supposed to be fully valeted and was just really really badly cleaned. No booklets or service history books with the vehicle so I'll have to go back."

9 months ago

Mr Wayne Wilkinson star-alt star-alt star-alt star-alt star-alt

"Great experience buying my Mercedes with Carsa Halesowen, the staff were polite and well accommodating. There was no hard sell which is a big plus for me, overall we had a pleasant experience, well done Carsa. "

9 months ago

Iulian Bancianu star-alt star-alt star-alt star-alt star-alt

"Lovely staff member( Shabs) he helped me to understand everything what I am doing , very polite and honest. "

9 months ago

Paul Rowlands star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly staff. Would use company again, have already recommended to friends and family"

9 months ago

Kimberley Cook star-alt star-alt star-alt star-alt star-alt

"Harriet was wonderful start to finish , really helpful, understanding & just lovely to deal with! "

9 months ago

RVD star-alt star-alt star-alt star-alt star-alt

"Russell was professional, very helpful and made the process easy and straightforward. My time was not wasted waiting around and everything was done efficiently. "

9 months ago

Marie Seaman star-alt star-alt star-alt star-alt star-alt

"Jay was fantastic, really helpful and friendly. Love my new car 😊"

9 months ago

Em A-G star-alt star-alt star-alt star-alt star-alt

"An excellent service today, thank you to Issac Jolly. Professional, helpful, calm and supportive. After being dissatisfied with a local car dealership recently, we were very happy with the care, attention & service provided here. Thank you! "

9 months ago