About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Anonymous
Corey Hogg
"Fantastic experience from start to finish with friendly and welcoming staff. Would absolutely reccomend."
4 months ago
Alex Marcroft
"Chelsea was very helpful at the Bradford branch, as was the manager on the front desk. It was efficient, from test driving the car, to a zoom call to pass my finance check to then getting the vehicle taxed and put under warranty. Good prices and the car is a beauty!"
4 months ago
Guest
"Picked up my new car today and Shannon was fantastic! Extremely knowledgeable and professional through out and makes an excellent coffee! She is an outstanding asset to the team! Thank you once again for making my experience so smooth and easy will be recommending the Durham branch!"
4 months ago
GeorgiaG
"The staff at Carsa Durham were very helpful through my experience. Debbie helped to answer any questions and got things moving quickly. A thank you to the staff who stayed late after delays when picking up my car!"
4 months ago
Shelley Rixon-Fox
"Personalised service, the sales team couldn't do enough to help and we're very transparent."
4 months ago
Guest
"Southampton branch. From start to finish 5 stars... No push sales techniques (thank you Andreea) car super clean.. however noticed on drive home brakes were getting hot on one side. Emailed customer support.. called with 24hrs to book in (next day) fixed there and then at service centre... My advice cars are always going to have previously looked after..." Read more
4 months ago
Sylvie Collett
"Nice car however customer care is sadly lacking. After paying for the car I was told there was only one key. At no point prior to this had any mention of keys been made so naturally I assumed there would be a spare. The cost of a new key for my vehicle was £271 as it had to be programmed to the vehicle. Carsa refused to reimburse me."
4 months ago
Hannah Thomas
"Unable to tax car as not given all documents"
4 months ago
Phil
"Overall we had a good experiance only one day but so far we are we are very happy with the car. The process was straight forward enough the staff were very pleasant although hampered by the dealership building not being 100% ready for opening for whatever reason we don’t know."
4 months ago
Daniel Garrett
"Nice and easy great car and great staff"
4 months ago
lauren hampton
"Nice friendly service from Tracy."
4 months ago
Dan Hebron
"Tracy was an absolute pleasure to deal with - a lovely colleague who is very knowledgeable (and a great sense of humour too!)."
4 months ago
Jaz
"Absolute poor service for Car leasing and could not provide an update for 10 days. After taking my initial order and money, It went into a black hole and daily calls to Carsa meant meaningless calls to staff that could not provide an update. I then escalated to their Mgmt or Exec team who could not help close my account and remain open. Poor Service, Poor co..." Read more
4 months ago
Mick McLean
"First time I had used Carsa found the whole experience refreshing and easy to use all done by email except for the last stage which was a call I paid for delivery as I was unable to go collect it I was expecting it to arrive on the back of a wagon all clean and shiny but instead it was driven to my house on time but because of the time of year and weather it..." Read more
4 months ago
Pippa
"I recently purchased my first car from Carsa Birmingham, and I must say, the experience was nothing short of exceptional. The communication exceeded my expectations right from the start. I reached out for the address at 10 pm, expecting a delayed response, but to my surprise, I received a prompt reply within just 5 minutes. The sales executive, Mike Mahhra,..." Read more
4 months ago
Balog Szilveszter
"I just a car from Carsa, at the showroom it's not even one person who can answer any question about the car, you will have to wait someone to be able to speak with you over zoom call. I applied fornfinance, I waited for the answer because I needed the car and I applied for another car, so needed the answer, I got no call all day, afternoon at 3pm I called to..." Read more
4 months ago
Niall
"Debbie was fantastic and helped me through every step of the way. Come away feeling very looked after and with a great car."
4 months ago
Marc penprase
"Really smooth easy process. Appointment was at 4pm to view the car all done and dusted and drive away just after 5pm."
4 months ago
Chris Bannister
"Katie at the dealership made the whole experience from viewing the car to me leaving showroom a very pleasant experience , I would definitely recommend Carsa and I will be using them in future"
4 months ago
Martin Baxter
"Tracy was very helpful and service was excellent"
4 months ago
LAH
"All staff very polite and helpful however I now realise it’s a case of over promise under deliver. Was asked to collect car earlier but I wasn’t able to. So when I arrived to collect was surprised to find it not valeted. Whilst going through sale the car was taken to be cleaned but clearly rushed as there was something sticky on the screen and when I looked..." Read more
4 months ago
john unthank
"Great service at carsa immaculate car at a great price. Katie was excellent friendly and very knowledgeable top marks cheeeeers"
4 months ago
Simon Plumley
"Second purchase from Carsa, not so good this time at all. Was forced into buying Gardx as they had already started to apply before I had agreed the finance! Said something to manager afterwards in he just laughed well it is a good product. Its nothing special and not worth £400! Admin wise has been a nightmare no one gave me any details for this Gardx or the..." Read more
4 months ago
Anonymous
"The customer service was excellent."
4 months ago
"Kieanna very nice thankyou"
4 months ago