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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Tatum Hidalgo-Mendelson star-alt star-alt star-alt star-alt star-alt

"The whole team were great. There was a system malfunction when I originally came to collect my car which meant I had to come at a later date. But Jamie was absolutely amazing and made sure he communicated with me throughout and showed amazing customer service. Thank y oh Jamie and team :)"

a year ago

Samuel Abraham star-alt star-alt star-alt star-alt star-alt

"Great service, very helpful."

a year ago

Barry Haysom star-alt star-alt star-alt star-alt star-alt

"We felt that the representative Ian was patient and keen to get thing right. However Events out of his control were a little hectic and he was back and forth asking further questions. We felt that the approach in your reception office, on the following day, were a bit stark in that our documents were just taken without any real explanation and that we would..." Read more

a year ago

Hayley Harrison star-alt star-alt star-alt star-alt star-alt

"Sidra & Jamie were both great help in getting our new car, great service & quick turnaround in taking our car home from both at Bradford branch. All the staff were very friendly. And we love our new car, thank you"

a year ago

Mrs Shirley Turner star-alt star-alt star-alt star-alt star-alt

"Very professional and helpful. A very pleasant experience"

a year ago

Luke star-alt star-alt star-alt star-alt star-alt

"Ella was really helpful in procuring my new car at the Mount Sorrel site"

a year ago

Amie star-alt star-alt star-alt star-alt star-alt

"Sidra was brilliant today helping us choosing a car given our circumstances"

a year ago

Luke Cowens star-alt star-alt star-alt star-alt star-alt

"Sidra was wonderful with us today as we were looking for a new car! Incredibly helpful and knowledgeable. A real credit to your company."

a year ago

Customer star-alt star-alt star-alt star-alt star-alt

"Prem has good customer service."

a year ago

Mr John Cox star-alt star-alt star-alt star-alt star-alt

"Today we were seen by Prem we were not presured In any way we were left to look at the car of our choice including a test drive we have purchased the vehicle we have been looked after very well & everything has been explained we would highly recommend 👌"

a year ago

Mulatto star-alt star-alt star-alt star-alt star-alt

"I bought a car last month process was fairly easy however the car has many issues and it’s been spray painted to hide certain wear and tear. Gear isn’t working properly and I am absolutely livid as I thought this was a trusted dealership! I don’t recommend anyone to buy from them absolutely ridiculous spending thousands on a car that doesn’t even bloody work..." Read more

a year ago

DanielWilliams star-alt star-alt star-alt star-alt star-alt

"First and foremost, the staff at Bradford & Jamie on the video call were great. But what a farce to buy a car. Seriously get some on site sales people. I could see people not buying cars for that one reason. I love the car and am very pleased with it apart from a bit of damage on door that I wasn't made aware off. I just wanted to get home so I will sort th..." Read more

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"All fine with the transaction, simple process not pushy, test drive and drive away in the car within two hours"

a year ago

Roland Court star-alt star-alt star-alt star-alt star-alt

"Really easy, great service. Ella and Martin at mountsorrel were excellent"

a year ago

Michael star-alt star-alt star-alt star-alt star-alt

"Excellent and efficient from start to finish. Kieanna had everything prepared, even though I arrived early. The service was friendly and professional. Thanks Kieanna and the rest of the team 👍🏼👍🏼"

a year ago

Debnam star-alt star-alt star-alt star-alt star-alt

"Told my money wasn’t transferred when I was on my way to collect my new car. Show room seemed cold and no one about initially. also a lady appeared asked for my driving lisencr and took it off somewhere - told me my finance was not approved and I would be going into a room to discuss. I said their money was transferred on the Monday earlier that week???-..." Read more

a year ago

Raymond Hedley star-alt star-alt star-alt star-alt star-alt

"Great service, very friendly staff and well looked after. Cars priced very competitively and very happy with my new Golf GTI. Definitely recommend 👍"

a year ago

Ahamefula Nwanyanwu star-alt star-alt star-alt star-alt star-alt

"Impressed with the time scale of the process"

a year ago

Iain star-alt star-alt star-alt star-alt star-alt

"Efficient handling at pickup and no quibbling over the price offered for my exchange car."

a year ago

Andonis100 star-alt star-alt star-alt star-alt star-alt

"Was given a 4 hour time slot for delivery of car but after this had passed I called up to be told the driver was stuck In traffic. I had had no correspondence with anyone to inform me that the delivery would be late until I called up to find out where the vehicle was. Had a call from the sales team asking how we was getting in with the new car so had to assu..." Read more

a year ago

Laura Eves star-alt star-alt star-alt star-alt star-alt

"Slack communication Show room was weird, eery & no customer service whatsoever"

a year ago

Paul Hartness star-alt star-alt star-alt star-alt star-alt

"All the staff were extremely helpful and polite. Nothing was too much trouble. In particular Anna, Tom and Jamie. We arrived later than our appointment and there was no complaint from Anna at closing time on a Friday night. Thank you Anna."

a year ago

Andrew fisher star-alt star-alt star-alt star-alt star-alt

"I was taken by surprise with the difference involved from the normal car purchasing procedure. I found the experience refreshing, the staff on site welcoming and the zoom type meeting challenging but thorough and honest."

a year ago

Charlie Wilcox star-alt star-alt star-alt star-alt star-alt

"Went here to buy a new car and was very impressed. Prem was informative, polite and very helpful, answering any questions we had. We also had a great deal on the car we purchased which made the experience even better. Would definitely recommend to others"

a year ago

Dan star-alt star-alt star-alt star-alt star-alt

"Excellent service, easy to purchase the car, it was a pleasure!"

a year ago