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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Consumer star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from John C in the Southampton branch. He was patient, honest and helpful. By coincidence I had bought another car from him when he worked for a different company so I felt even more reassured when I saw him working for Carsa. Make sure you do your research on warranty prices etc before hand so you can either go ahead with theirs (..." Read more

a year ago

Mh star-alt star-alt star-alt star-alt star-alt

"Rafael was an absolute gentleman and made sure the process was quick and smooth all the way through . We love the vehicle and the company which rafael is a great ambassador for "

a year ago

Kirsty stride star-alt star-alt star-alt star-alt star-alt

"Dealt with Harriet in head office and Jordan at southampton branch. Both very friendly and no pressure to purchase extras on top. Very easy and smooth car purchase "

a year ago

Vicky Battye star-alt star-alt star-alt star-alt star-alt

"The Carsa Bradford site has been amazing, Bailey went above and beyond to get me a car that I wanted. There was some miscommunication with head office and she went out of her way to sort it out."

a year ago

Ish star-alt star-alt star-alt star-alt star-alt

"Great customer service and nice friendly staff."

a year ago

Vishavjeet Singh star-alt star-alt star-alt star-alt star-alt

"Great deal excellent "

a year ago

Aneesa khan star-alt star-alt star-alt star-alt star-alt

"Joanne and David, the two service staff ( advisor and manager) very lovely and provided myself with hot drinks. Hamzah the sales executive calmed my nerves and provided myself with a good deal to purchase my car. All staff very lovely and inviting. Highly recommend. "

a year ago

Neil Cleobury star-alt star-alt star-alt star-alt star-alt

"Sidra was a dream to deal with and made the buying experience a pleasure. "

a year ago

Tom Sedgwick star-alt star-alt star-alt star-alt star-alt

"Good friendly service from Mike in Bolton. Helped us with our purchase and answered the questions we had."

a year ago

Alameen Hussain star-alt star-alt star-alt star-alt star-alt

"Mike from Bolton dealership was amazing. Great customer service and hospitable. Helped with every step and made sure the car was in prestige condition when presented. "

a year ago

Chris Todd star-alt star-alt star-alt star-alt star-alt

"A fantastic experience from start to finish. I've never bought a car like this but would certainly do it again! Dom contacted me after my initial enquiry and answered all questions and doubts I had. Contacted on the Saturday evening, call to me on Sunday, all arranged over the phone and car ready for collection locally on the Thursday. Shannon and Aiden in t..." Read more

a year ago

customer sharron star-alt star-alt star-alt star-alt star-alt

"Carsa not a great experience at all, we visited on Thursday night and told that we needed to make a further appointment,when the manager stated the people who work for him would clean our car to get good pictures as he wanted us to get the best price for our car as a part ex, also the car we were looking at would be fully charged ,What a joke and total lie,..." Read more

a year ago

alison wood star-alt star-alt star-alt star-alt star-alt

"Just bought a car from Carsa in Southampton and are very happy with our experience with them. Libbie was very helpful and although she hasn't been with the company very long we were impressed with her cheerfulness and enthusiasm. We would definitely recommend this company and use them again."

a year ago

martin hill star-alt star-alt star-alt star-alt star-alt

"Very simple and easy experience with Mike. Very happy with the car and service received "

a year ago

Kieran Khaliq star-alt star-alt star-alt star-alt star-alt

"Easy process to buy car, allowed me time to test drive, moved car to dealership closer to me, felt trustworthy"

a year ago

Mr Irfan Shah star-alt star-alt star-alt star-alt star-alt

"Very disappointed with after sale service. Bought a car from them on 13th September 2024 and it comes with 3 months warranty. I am having problem with it. Called their customer service and left numerous messages. I am still waiting for their call back. Not recommended "

a year ago

Darcy Halliday star-alt star-alt star-alt star-alt star-alt

"Shabs was very easy to deal with & left nothing in the dark, very transparent & straight to the point. Would 100% recommend speaking with shabs at Carsa in mountsorrel if you’re looking for a new vehicle."

a year ago

Jonathan Mccusker star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford She was great!!! Very friendly and helpful thank you so much for my new car "

a year ago

Laura star-alt star-alt star-alt star-alt star-alt

"At first everything was going really well. Jess, Liam and Tom were so helpful. Then it all went wrong when I got to Southampton. The sales guy had so many red flags, acting as though the vehicle wouldn’t make it home, asking if I could afford to repair the vehicle and he also left us sat at the table for 45 minutes with us not knowing what was going on. I wa..." Read more

a year ago

Brandon Ha star-alt star-alt star-alt star-alt star-alt

"We were greeted warmly and promptly went for a test drive which is great! We had to wait around for a while due to some technical issues but the staff didn't stop trying make as comfortable as possible. Everything went as smoothly as I could have hoped. Big thanks to Steve. Also big thanks to Russ and Matt Cleaver, The Boss! "

a year ago

Ali Akmal star-alt star-alt star-alt star-alt star-alt

"I had a wonderful experience at carsa ltd. Their sales staff specially Mr Sabeer Hamid has a very friendly and professional approach. He explained everything in so simple way that I didn’t need to ask anything twice. "

a year ago

Georgia star-alt star-alt star-alt star-alt star-alt

"Jamie smith provided excellent service, really helpful and everything was sorted so quickly. So pleased with the car!"

a year ago

jeremy dunn star-alt star-alt star-alt star-alt star-alt

"The best sales service from Andreea Top girl "

a year ago

Henry star-alt star-alt star-alt star-alt star-alt

"Thanks to George Parker and the Carsa team for a straight forward and simple process for getting my new car"

a year ago

Michael Petrie star-alt star-alt star-alt star-alt star-alt

"Great experience and help from Liam and Shabs who went out their ways to help. Thanks Carsa"

a year ago