Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Barney Stackhouse star-alt star-alt star-alt star-alt star-alt

"Kieanna was very professional and informative throughout the whole purchase process. "

10 months ago

Jamal Chekour star-alt star-alt star-alt star-alt star-alt

"My advice to anyone how want to buy used car from carsa to avoid it ,because I had bad experience with them no only me but and others customers, I bought a skoda enyaq from carsa when I drove the car away the dashboard show a lot of faults, (car inspection need. Air back service requires, ) they said to me the service is done for the car but doesnot, I calle..." Read more

10 months ago

Mrs t star-alt star-alt star-alt star-alt star-alt

"The salesperson at Halesowen was courteous and answered all of my questions satisfactory. My thanks to him for the advice received. I would consider using Carsa again."

10 months ago

Kim Chow star-alt star-alt star-alt star-alt star-alt

"The sales staff didn't notice my presence. I felt a little discriminated against. It was terrible service"

10 months ago

Eleanor star-alt star-alt star-alt star-alt star-alt

"Really helpful and friendly staff, we were fairly certain what we were looking for but didn’t feel any pressure e.g. selling other products. All in all a great experience and can recommend."

10 months ago

Sam star-alt star-alt star-alt star-alt star-alt

"Went to carsa, cannock to buy a new car Mitch was excellent and jaker was very helpfull tol"

10 months ago

Rafiki zulu star-alt star-alt star-alt star-alt star-alt

"Smooth and transparent process. Great customer service "

10 months ago

Nick star-alt star-alt star-alt star-alt star-alt

"Telephoned regarding an advertised car and asked for the service history. I then asked for specific garage particulars but was told by the sales person that they couldn't give it as it breached data protection?? I queried that (garage details are in the public domain) and eventually I was given the details so I could verify. I would also advise you confirm h..." Read more

10 months ago

John star-alt star-alt star-alt star-alt star-alt

"Abdullah at Gloucester was most patient, courteous and helpful. He made the whole experience of buying a car from Carsa a pleasure and suggested a very good range of warranties. Very much recommended. "

10 months ago

Anthony star-alt star-alt star-alt star-alt star-alt

"Easy to deal with both on the phone and at the branch where I bought the car "

10 months ago

Daniel Berry star-alt star-alt star-alt star-alt star-alt

"Shambles of an experience. The sales people don't seem to care. The dealership has no phone number so every call goes through HQ and you have to wait a long time to get calls back. When I did go into buy the car I said I would pay the balance by card before leaving. I then got there and they said they couldn't accept card which led me to have to go home agai..." Read more

10 months ago

Dean Edwards star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock is one hell of a guy. Made the process of buying a new car so easy "

10 months ago

Jane Fishlock star-alt star-alt star-alt star-alt star-alt

"Isaac was honest, patient and very knowledgeable - an all-round nice guy."

10 months ago

A M star-alt star-alt star-alt star-alt star-alt

"Callum S, THE TOP MAN, kind heart amazing service. One of the reasons to come to Carsa. Incredible guy and team also. Look for Callum he will most definitely help in the best way he can. 😁😁😁😁"

10 months ago

Owen Edgson star-alt star-alt star-alt star-alt star-alt

"Staff are very friendly, and not pushy at all. I dealt with Jay from Cannock who was very helpful and was happy to answer any questions I had. Would definitely recommend. "

10 months ago

Huw Williams star-alt star-alt star-alt star-alt star-alt

"Car buying process was quick and easy, and its a nice car. Shame the battery was empty so I couldn't give the electric car a proper test drive, and had to top up at a nearby public superfast charger before I could drive it home."

10 months ago

C Amis star-alt star-alt star-alt star-alt star-alt

"Andrei made the experience simple and easy. We were made to feel relaxed and comfortable whilst carrying out the transaction at Carsa Cannock. We had a test drive and then purchased the car, the process was easy and enjoyable. Thank you Andrei! "

10 months ago

Jimbo star-alt star-alt star-alt star-alt star-alt

"Quite expensive compared with others in the market. Trying to get hold of anyone on the telephone is a real struggle. Carsa have an IVR and you sit in the Q, the system is sophisticated and knows your number, the messages inform you of your location in the Q, but then 50% of the time the telephone would ring out and finally drop the call. If you can get some..." Read more

10 months ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Don't belive any promises they make!!!! They took a payment of £200 from me to bring a car from Bradford for me to have a look at,saying that if I didn't like the car I would get my money back. This was on the 19th of January. The car wasn't there when we went down to view it , the salesman talked us into test driving a different car. This car would not..." Read more

10 months ago

Teresa Alexandre star-alt star-alt star-alt star-alt star-alt

"Thank you for your helps and advice of the purchase of BMW X1. Very informative and answered all questions; Callum S was very professional and friendly. Thank you, Teresa"

10 months ago

Nigel Juniper star-alt star-alt star-alt star-alt star-alt

"Very helpful. "

10 months ago

Colin Greathead star-alt star-alt star-alt star-alt star-alt

"Very quick and easy service for some who just wants to buy a car without any fuss or haggling. The price was the price and the car was ready to take away on the day. Everything was done there and then. They even sorted my part Ex out within ten minutes."

10 months ago

adam instone star-alt star-alt star-alt star-alt star-alt

"Efficient and professional. Slick service Good value "

10 months ago

joseph falzon star-alt star-alt star-alt star-alt star-alt

"Callum s was my dealer today and he was excellent "

10 months ago

joseph falzon star-alt star-alt star-alt star-alt star-alt

"Callum s was my dealer today and he was excellent in explaining and guide true everything I needed to know "

10 months ago