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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Claudiu Burtica star-alt star-alt star-alt star-alt star-alt

"Everything went so smooth. I am very happy with my purchase. Highly recommend."

6 months ago

Linda Jennings star-alt star-alt star-alt star-alt star-alt

"Caroline who we dealt with over the phone was brilliant she dealt with our slightly different part exchange very well and made our purchace straightforward. The two cars we exchanged for one held 80 litres of fuel.when I took our purchace car out for a test drive it held enough fuel for 15miles on return it did not have enough fuel to return home.your sal..." Read more

6 months ago

Victoria Walker star-alt star-alt star-alt star-alt star-alt

"we had a problem with a settlement fee everyone did a fantastic job in helping us get access so completion could take place lauren in particular was superb , the privacy of financial discussions also a great method . Salesman lee still got things to learn needs to take his time and make sure he gets things right but will learn ."

6 months ago

A Parulekar star-alt star-alt star-alt star-alt star-alt

"From the first touch point of website call support, Text responses to queries, test drive to collection, the staff was professionally and service was customer friendly. Tom Robbins and Luke stand out for their customer friendly approach. The car was in a great condition, 2 keys, owner manual, paperwork to small details like the whell nut were all in their c..." Read more

6 months ago

NK star-alt star-alt star-alt star-alt star-alt

"Steve Thatcher did a great job explaining everything in detail, great experience overall."

6 months ago

Mr Alan Michael Plant star-alt star-alt star-alt star-alt star-alt

"I would just like to thank Becky at Carsa Bradford,who walked and talked us through picking my new car up today,would recommend her and Carsa if looking for a new or used car, Many thanks Alan."

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Good but taken 2hours waiting in reception before getting seen 2"

6 months ago

Andrew Perez star-alt star-alt star-alt star-alt star-alt

"Great service. Drive away the same day."

6 months ago

David Brown star-alt star-alt star-alt star-alt star-alt

"Absolutely shocking company to deal with. They give you a price on a vehicle expecting to knock the price down and when they can’t they look for any excuse not pay the figure agreed. To be told that someone is getting sacked on Monday seems very unprofessional, as is whole process of dealing with them. Communication is poor. The £99 takes an age to be return..." Read more

6 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Car not properly prepared for viewing. I flew over to see the car but interior valeting was not done properly. Want to mention one thing that what is the point of buying from a dealer when you are offered a 15£ valeting. The car needs to be at least clean from inside and ready for customer for viewing and things should be mentioned to the customer before arr..." Read more

6 months ago

Dennis Kent star-alt star-alt star-alt star-alt star-alt

"The cars are great and fairly priced, staff were nice but each appointment took over 2 hours due to staff shortages. Over the couple of weeks since showing interest in the vehicle I've been called or spoken to about 10 different people just to get the car off the forecourt."

6 months ago

Gary Williams star-alt star-alt star-alt star-alt star-alt

"Honestly, the easiest way I have ever purchased a car. Everyone was so helpful and friendly. No sales pitches or tactics, if you like the car you can buy it. Really quick and simple process. A huge selection of quality cars. Thank you to the staff at Southampton particularly Arionna and Tom."

6 months ago

Matthew Stanley star-alt star-alt star-alt star-alt star-alt

"Super easy and good service"

6 months ago

Jon Holmes star-alt star-alt star-alt star-alt star-alt

"Very helpful, not pushy, friendly competent staff"

6 months ago

Beverly Teale star-alt star-alt star-alt star-alt star-alt

"Tracy was Very helpful and friendly"

6 months ago

Gary Boyd star-alt star-alt star-alt star-alt star-alt

"Bought my car online from Carsa, asked if it had a full service history, was told it had a comprehensive service history, when car was delivered it only had a record of a service in April 2023, the car was registered in 2029 so what happened to the missing 4 years"

6 months ago

Darren Taylor star-alt star-alt star-alt star-alt star-alt

"I bought a car with full service history in May 23 for £24k. We quickly realised on our way home that the service history was missing. So phoned Carsa to let them know and they said they would send it in the post. This never materialised! I have contacted on numerous times by phone and WhatsApp with promises that it will be dealt with. I’m afraid has never b..." Read more

7 months ago

Michael Akpati star-alt star-alt star-alt star-alt star-alt

"Good Customer reception and assistance."

7 months ago

Paul Gibbons star-alt star-alt star-alt star-alt star-alt

"Quality car at a great price, excellent service from the sales team. I would highly recommend."

7 months ago

Charlotte Hughes star-alt star-alt star-alt star-alt star-alt

"Myself and my partner were really disappointed with our experience considering we were there to get our dream car. The sales man didn’t try to sell us a car and told us that ‘if we don’t buy the car someone else will’. He was moaning about how quiet it was and how he hadn’t sold anything as of yet (so you would’ve thought a potential sale would have motivat..." Read more

7 months ago

Olufemi Babawande star-alt star-alt star-alt star-alt star-alt

"Very straightforward transaction. Good customer service. I am happy..."

7 months ago

Steven Banks star-alt star-alt star-alt star-alt star-alt

"Very helpful and good customer service, very private and good way of doing all the financial side of things"

7 months ago

Ben Treend star-alt star-alt star-alt star-alt star-alt

"Very quick and efficient purchase of my new Audi A4 Avant from the Southampton branch. Enquiry was placed late at 23:30hrs, follow up call next morning and finance was agreed in principle with the very helpful Hein on the phone. An appointment was made to collect at 1pm that very day and car was valeted in readiness for my test drive on arrival. I was please..." Read more

7 months ago

Zoe star-alt star-alt star-alt star-alt star-alt

"Very impressed with the service received from Carsa! Professional, approachable and friendly. Rebecca at the Durham branch was absolutely lovely and made me feel at ease as I continuously asked to look inside different cars that took my eye and arranging my test drive, to scheduling my call with the sales team! Big thanks to Jeff as well who talked me thr..." Read more

7 months ago

malcolm walling star-alt star-alt star-alt star-alt star-alt

"Rebecca the girl I dealt with had great product knowledge and talked me through the sale. This girl made me feel at ease after explaining all to me as I have not bought a car for 7 years so it it done differently now. Rebecca helped make my mind up to purchase this car not the Astra I had as my other option. All involved were great."

7 months ago