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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Eugen Dabija star-alt star-alt star-alt star-alt star-alt

"The Staff I meet on Carsa Shrewsbury was very polite. They answer to all of my questions and provide good courtesy. Stephen was very friendly and guide me through the process till last moment. They give me the keys straight away for a test drive. Regards to the vehicle, I found some dents and scratches, that haven’t been sort it and haven’t been displayed..." Read more

a year ago

Ian Neely star-alt star-alt star-alt star-alt star-alt

"Had a pretty disastrous initial experience with Carsa at Cannock on Friday 9th August, but their customer services rescued the situation to a certain extent. We had agreed to purchase a car from them and a deal was all arranged including a part exchange. We travelled 115 miles to go and collect the car only to find it had a recall warning light on the dashbo..." Read more

a year ago

Mr Luc Peeters star-alt star-alt star-alt star-alt star-alt

"Excellent professional advice and service, I fully recommend this company and I will definitely buy from them again 💯"

a year ago

Jay Isa star-alt star-alt star-alt star-alt star-alt

"Where do I start? Amazing service from start to finish. Shabs and Martin made sure I had the best deal possible and lunch was also on them. My family and I are so grateful for this service and highly recommend Carsa."

a year ago

Nathan Isa-Onojobi star-alt star-alt star-alt star-alt star-alt

"Martin and Shabeer have both illustrated excellent customer service!! They were so friendly, understanding and were kind enough to offer lunch for us, after we underwent some inconveniences during our consultation. Amazing service and even more brilliant staff . Thank you! "

a year ago

MR C BAKER star-alt star-alt star-alt star-alt star-alt

"Excellent service. Very helpful really helped me sort everything out nothing was too much trouble "

a year ago

nino besevic star-alt star-alt star-alt star-alt star-alt

"Steven at Shrewsbury Carsa was very friendly, informative and easy to deal With. Went the extra mile to Make us a hot drink as well. I got a call to say the car had arrived the day before as it had to be transported to another branch. This was smooth and everything was as expected. Car was even better in person than on pics. Shabs was a great host as wel..." Read more

a year ago

Sue Langley star-alt star-alt star-alt star-alt star-alt

"The service we received was really good, however the coffee was not good."

a year ago

Alice Elizabeth Cammell star-alt star-alt star-alt star-alt star-alt

"Shabs made the whole experience of me purchasing my new Kia so easy and I felt no pressure at all. Myself and my brother were given ample time to look over the car by ourselves, Shabs answered all the questions we had honestly and genuinely, he also came in the car with us when we went for a drive which was useful. Overall - great service. Thank you very muc..." Read more

a year ago

Bogdan Walczak star-alt star-alt star-alt star-alt star-alt

"Very professional, Very friendly Strictly recommended "

a year ago

Jim Calderwood star-alt star-alt star-alt star-alt star-alt

"the initial sale was fine The delivery was ok.Trying to contact carsa after sales is a problem.I have spent a lot of money buying the car and on inspection something has been spilt on the drivers seat and is eating away the leather type part of the seat recently. I have taken photos and tried to contact carsa re repair under warranty to no avail.after sales..." Read more

a year ago

Dee Mck star-alt star-alt star-alt star-alt star-alt

"Julia from the Bolton branch was excellent, highly recommended!"

a year ago

CC star-alt star-alt star-alt star-alt star-alt

"Great, thank you Eric! "

a year ago

Mrs Hejna star-alt star-alt star-alt star-alt star-alt

"Smooth, fast and friendly. We would be more than happy to buy another vehicle from Carsa."

a year ago

Josh Sheppard star-alt star-alt star-alt star-alt star-alt

"Sunile at Halesowen carsa has made the process super easy being my first time doing finance. Would recommend anyone thinking of getting a new car."

a year ago

Deborah Riley star-alt star-alt star-alt star-alt star-alt

"Previously wrote a review giving carsa an excellent review following the purchase of our car from the bradford branch. Following a health check at our local Peugeot garage for a minor issue within a month of purchase it was found that our car had 3 urgent major faults we contacted carsa but were unable to speak directly with customer care after multiple ema..." Read more

a year ago

G LAMBLE star-alt star-alt star-alt star-alt star-alt

"The experience was so fantastic today as it was seamless from arrival to departure with my new car. Sidra was really kind and professional. Bailey went above and beyond to support with the tax and registration. Carsa has a great team and lots of choice of cars. Thank you "

a year ago

Valerie Richardson star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Michael Edwards. He demonstrated outstanding knowledge and exceptional patience. Very happy to endorse his attitude and professionalism."

a year ago

Luke Liddell-Burge star-alt star-alt star-alt star-alt star-alt

"Jordan was a massive help, walked me through everything and made the purchase of the car extremely straight forward."

a year ago

Gail Fella star-alt star-alt star-alt star-alt star-alt

"From start to finish my experience was excellent. A couple of people to mention, Paul in the sales team did an excellent job in finding the right car for me and trust me I was being picky. The process was speedy with just a couple of phone calls to get it all sorted. Then went to the Mountsorrel branch to pick up the car where we were looked after by Eric. H..." Read more

a year ago

Hayley Holdcroft star-alt star-alt star-alt star-alt star-alt

"I was sold a car today by Lauren at Cannock branch, very helpful, polite and easy to deal with. However on the way home the car had a knocking sound, got home to find rear view camera not working, clutch bite way to high and I do know peugeot have a high bite but this is excessive! Spider web crack in window screen. Trying to return car now is proving very d..." Read more

a year ago

Joseph Marshall star-alt star-alt star-alt star-alt star-alt

"I bought my vehicle in Feb 2024, on going issues since, This company gets worse. Unable to contact them, unresponsive in emails, customer service, won't answer the phone. I have had nothing but unresolved issues with my vehicle from the very start. Now they have told me I am lier, although I can prove I am not. Back to the complaints via my underwriters. Ca..." Read more

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Good service, staff explained and helpful very well "

a year ago

Ellie & Luke star-alt star-alt star-alt star-alt star-alt

"Car has faulty stop start battery, called up to get them to fix it but wont answer the phone or get back to me, after spending £27000 on a car i would expect alot better service. "

a year ago

Phil Carr star-alt star-alt star-alt star-alt star-alt

"Really good experience, test drove the car and took it away all within 2 hours. Finance sorted over a Zoom call to the Carsa office down the country in a lovely air conditioned room 👌🏻"

a year ago