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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Matthew Vaughan star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, refreshments offered and a lovely clean showroom!"

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great service, great value and another top quality vehicle that is exactly what is advertised making it number 8 from Carsa,will continue to thoroughly recommend and will be back soon for number 9! Mark @ Courtesy Taxis."

2 years ago

Keesha star-alt star-alt star-alt star-alt star-alt

"I can’t even begin to put into words how I feel! After experiencing some issues with my car again, Joseph has consistently been there to help and take care of me no matter how big or little the issue! He doesn’t make me feel as if I’m bothering him, and mostly, he listens! I’ve never had a better experience with car dealers! The aftercare is absolutely amazi..." Read more

2 years ago

Kay star-alt star-alt star-alt star-alt star-alt

"The Customer service at Carsa was very good, everyone was helpful and friendly. We would like to thank Callum, Chris, Martin and Raith for helping us buy our car. We love our new car with their help out purchase was successful. Thank you"

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"Nice people to deal with, nice range of vehicles. No haggle policy works for me - no embarrasing conversations batting offer and counter-offers. Car we bought was well presented, clean and seemingly straight. Time will tell. Only giving three stars as all financial matters are handled over a Zoom call which post-lockdown/covid restrictions seems strange an..." Read more

2 years ago

Graham Cawte star-alt star-alt star-alt star-alt star-alt

"A very stress less experience. Staff were pleasant and professional, courteous and happy in their work. Tom at Swanwick went out of his way to help, and Jamie on the zoom handover easy going and funny. Will go back again when time to trade in. Well done."

2 years ago

Michael Vasiliou star-alt star-alt star-alt star-alt star-alt

"Great service, from Chris and the team in the show room, thank you 👍👍"

2 years ago

Iuliana Vlas star-alt star-alt star-alt star-alt star-alt

"A fantastic experience from start to finish. Very friendly & relaxed throughout"

2 years ago

Cathy star-alt star-alt star-alt star-alt star-alt

"So surprised that after the test drive, I can buy the car and collect it at the same day, thanks Steve x 2 very helpful and let me know all the details clearly."

2 years ago

Sarah star-alt star-alt star-alt star-alt star-alt

"very happy with our new car we dealt with 2 Tonys who were both very helpful. The purchase process was a little stressful, but that was because it was late in the day on a saturday and one of my banks decided to hold the payment to do a security check. Glad my phone was fully charged and I had ability to have message chat with the bank."

2 years ago

Martin harries star-alt star-alt star-alt star-alt star-alt

"From the 1st visit when we dealt with Selcuk to our final visit when we dealt with Jacob and Martin the service was first class with no heavy sales pitch. When we spoke via video link to head office, Callum and Jamie were very efficient. Again no hard sell, fair PX price and everything completed seamlessly. Would highly recommend."

2 years ago

Sylvia Charrett star-alt star-alt star-alt star-alt star-alt

"Nice people explained everything happy with the purchase"

2 years ago

Shashank Saran star-alt star-alt star-alt star-alt star-alt

"We had great conversation with Lee, the first salesperson who helped us on providing a good deal for the car. We purchased car from Mountsorrel site. The people on site were welcoming but didn’t provide convincing answers to our questions related to the car. The second salesman who finalised our paperwork was rude while pushing us in buying the extended war..." Read more

2 years ago

Mrs V Harris star-alt star-alt star-alt star-alt star-alt

"Great service and a full tank of petrol as we had to go back again. Thank you."

2 years ago

JW star-alt star-alt star-alt star-alt star-alt

"Looked after by Raith today! Very helpful and sorted out everything for us in a timely manner. Would highly recommend!"

2 years ago

Mr Sanderson star-alt star-alt star-alt star-alt star-alt

"Very helpful"

2 years ago

Gunes K star-alt star-alt star-alt star-alt star-alt

"It was so fast, and the staff was helpful!"

2 years ago

Peter Atkin star-alt star-alt star-alt star-alt star-alt

"Seen the car , contated Carsa, paid a £99 deposi, has I going on holiday the day after. Chris kept me up todate with things , Move the car to bradford to view and test drive .arranged a time and date at Bradford , arrived today and was met by Sidra who made me feel very welcome and made me many cups of tea. All went smoothly and I'm back home with my new Ca..." Read more

2 years ago

Jamie star-alt star-alt star-alt star-alt star-alt

"A fantastic experience from start to finish. Very friendly & relaxed throughout."

2 years ago

Martyn Hughes star-alt star-alt star-alt star-alt star-alt

"Enquired about car, spoke on phone, completed the stage of taking pics of my trade in using an awful tool (took three attempts to submit, had the take all the pics three times over) only to see the car I was buying is now “reserved” by, I assume, someone else. Contacted them to confirm if it was reserved for another buyer or hopefully me, no response to phon..." Read more

2 years ago

TJ star-alt star-alt star-alt star-alt star-alt

"The best way to buy a new car! Buying a car with Carsa was amazing and so seamless from start to finish. The team at Carsa took me through each step from virtually looking at the car (I couldn't make it to the showroom) all the way through to a part exchange on my current vehicle and delivery of the new one. Thanks so much Callum, Matt and everyone else in..." Read more

2 years ago

Qubi-pheonix Jarrett star-alt star-alt star-alt star-alt star-alt

"STEVE WAS A GREAT HELP ! & MADE SURE EVERYTHING WAS PUSHED THROUGH FOR ME EVEN THO IT WAS LAST MINUTE DUE TO THE LOAN COMPANY. SO HAPPY WITH MY CAR AND MY EXPERIENCE. THANK YOU SO MUCH 💗"

2 years ago

Peter Skidmore star-alt star-alt star-alt star-alt star-alt

"I asked if there was two keys with the car, they checked and said yes but the second key turned out to be for a Lexus, not for the Audi A1 that i had bought . I don't think that enough was done to find the second key and i wasn't offered any compensation."

2 years ago

Peter Skidmore star-alt star-alt star-alt star-alt star-alt

"I asked if there was two keys with the car, they checked and said yes but the second key turned out to be for a Lexus, not for the Audi A1 that i had bought . I don't think that enough was done to find the second key and i wasn't offered any compensation. After complaining , I was compensated for the missing key, thank you for that. I did have other issues w..." Read more

2 years ago

Richard Kirk star-alt star-alt star-alt star-alt star-alt

"Very happy with the service. Kept up to date with everything throughout and the car was delivered on time and as described. Thank you!"

2 years ago