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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Kate Jordan star-alt star-alt star-alt star-alt star-alt

"I've just bought a beautiful vw passat from the guys at Carsa. They provide a professional first class service. Would highly recommend."

a year ago

Graham Hopkins star-alt star-alt star-alt star-alt star-alt

"I was impressed with the professionalism of the staff. Tom Robbins had a calm manner and was very well informed about the vehicle I traded in and the one I bought. I arrived and was very quickly out on a test drive. The finance was handled by a remote finance manager n a zoom call in a private room. Malcolm Effeny I believe his name was. He was very efficien..." Read more

a year ago

Lawrence Cummings star-alt star-alt star-alt star-alt star-alt

"From day one I received first class attention with the selling of my motor vehicle to Carsa especially with Josh who was always available for advic"

a year ago

Mr Keith Crampton star-alt star-alt star-alt star-alt star-alt

"On our first inspection the presentation of the car was far below the standard I would have expected. The salesman knew the car well enough to demonstrate its merits. Telephone communications with the various offices /functions were frustrating in terms of being kept on hold and not being able to speak to the person you had spoken to previously. To an exten..." Read more

a year ago

Michael Neilson star-alt star-alt star-alt star-alt star-alt

"Excellent friendly staff especially Rebecca. Plus a great deal and an immaculately presented car. Would reccomend to anyone looking for a no hassle experience"

a year ago

Lee Crawford star-alt star-alt star-alt star-alt star-alt

"What a nightmare! I was so excited, having spent months finding the perfect car I picked it up just before I went on holiday, the whole time I was away I couldn't wait to get back and drive the car! But that's when the trouble started. I heard a strange vibrating noise which was very noticeable and annoying, I gave it some miles to see if it would go awa..." Read more

a year ago

MARK WRIGHT star-alt star-alt star-alt star-alt star-alt

"All the staff were amazing but Joe in Durham was especially great and made everything relaxed and effortless. Hugely recommended using these guys Thank you"

a year ago

Mr tagg star-alt star-alt star-alt star-alt star-alt

"Excellent throughout the process the best car purchasing process in my 50 years of driving thanks to all"

a year ago

Akeda Nicholls star-alt star-alt star-alt star-alt star-alt

"My experience was great for a person coming from a foreign country and not knowing the ups and downs. Carsa was able to guide me throughout the process and made it simple. Testing driving and pickup the vehicle was made even easier with Andreea assisting us, she made my family and I feel welcome."

a year ago

Yana Samalazava star-alt star-alt star-alt star-alt star-alt

"Excellent experience!"

a year ago

Antonio Ciornei star-alt star-alt star-alt star-alt star-alt

"Very cheap company, even the safety nut it was missing, be aware, Carsa wants cash in careless about you customer. Take your trusting mechanic with you otherwise you will be scammed"

a year ago

Leanne star-alt star-alt star-alt star-alt star-alt

"Really good experience buying a car. Car was transported down to my local branch from up north within 24 hours of us enquiring and asking to view. Car is immaculate, absolutely in love with it! Really good price for it. Jess at Southampton was lovely, not pushy at all as some car sales people can be. Whole process was very quick and easy and efficient. Decid..." Read more

a year ago

Richard Lennox star-alt star-alt star-alt star-alt star-alt

"Had a fantastic day at Carsa Durham today. From meeting Debbie in the car park with her offering me a much needed cup of coffee before even looking at the brilliant selection of cars through to leaving having secured a wonderful deal on our new car I could not have had a better experience! I would definitely recommend Carsa for your next car and a big thanks..." Read more

a year ago

turjo studio star-alt star-alt star-alt star-alt star-alt

"Great service and I am happy to get my new car. No hidden issues. Everything transparent and clear."

a year ago

Benard Kanyemb star-alt star-alt star-alt star-alt star-alt

"Good customer service"

a year ago

Philip Snelling star-alt star-alt star-alt star-alt star-alt

"Prompt service. Very personable and kind and helpful staff. Efficient collection process."

a year ago

Nick A star-alt star-alt star-alt star-alt star-alt

"Car was great and exactly as described, would recommend 👍😀"

a year ago

Darren Russell star-alt star-alt star-alt star-alt star-alt

"Really easy process all the way through the deal, 2nd car I have purchased from here. Would recommend"

a year ago

Nana Maani star-alt star-alt star-alt star-alt star-alt

"I felt welcome and even though signing the finance paperwork took longer, seeing the car and driving it away was swiftly done."

a year ago

David Huntley star-alt star-alt star-alt star-alt star-alt

"Big shout out to Harriet! She made the whole online buying process so simple and smooth. Would highly recommend Carsa."

a year ago

Phil Brazier star-alt star-alt star-alt star-alt star-alt

"Took 5 hours to get anywhere near getting a deal done after we had already chosen the car we wanted. Kept getting fobbed off with excuses of head office short staffed, technology issues, someone on lunch and they are with a customer. Each one of these from a different person and kept getting told it’ll be 5 minutes. Absolute joke. We were stood there asking..." Read more

a year ago

Mary star-alt star-alt star-alt star-alt star-alt

"Reserved a car online & confirmed all checks had been done through documentation on the website, however received a phone call on the day of collection notifying me that the car had faults and would not be ready for collection for another week. I had the car reserved for 5 days and had already agreed on finance rates many days beforehand so it appears that..." Read more

a year ago

Alison Horgan star-alt star-alt star-alt star-alt star-alt

"Friendly efficient professional service. Would definitely buy from Carsa again"

a year ago

Evann Graham star-alt star-alt star-alt star-alt star-alt

"First of all got told my car payment would be £240 a month to then get to the final details of sorting the car to there been a mistake & it ended up coming out at £260 because someone had made a mistake with the figures. Not my fault but it’s me in a cost of living crisis having to fork out more money than needed. Already sold my car so not much I could do b..." Read more

a year ago

Stephen Tagg star-alt star-alt star-alt star-alt star-alt

"Was bowled over by todays experience at Bradford branch. Becky was brilliant and the rest of the girls were friendly helpful and just nice. The online system used there is the best experience ever had buying a car . None of the usual obnoxious sales personnel normally encountered in these establishments The whole experience was painless, friendly and more i..." Read more

a year ago