Carsa icon

Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Olivia B star-alt star-alt star-alt star-alt star-alt

"I moved from my first car to a new car and Carsa were so helpful towards me and couldn't be more polite towards me, Thank you to Jamie Smith for doing my Finance so quickly and Kelly Mike and Nick for making my dream come true"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Great service and car."

2 years ago

Ben star-alt star-alt star-alt star-alt star-alt

"The service was great. Very friendly and professional. Cars were in very good condition. Doug was very attentive and helpful. Thanks."

2 years ago

VANESSA Ibhadon star-alt star-alt star-alt star-alt star-alt

"very reliable and honest company. Chris was extremely helpful from start to finish in purchasing my car. I would definitely recommend my friends to carsa"

2 years ago

Florence Millman star-alt star-alt star-alt star-alt star-alt

"When I started searching for a new car it became apparent that buying online gave me a much broader choice. However I was so sceptical of doing it this way. I found a car from Carsa and they were so helpful with every query I had (which was a lot!!) It was so easy to contact them and I dealt with the same staff each time which was great. They always got back..." Read more

2 years ago

Mrs Archer star-alt star-alt star-alt star-alt star-alt

"Could not do enough for me happy with all staff members and facilities"

2 years ago

Andy Goode star-alt star-alt star-alt star-alt star-alt

"Top people at Carsa especially Joseph Allen. We had our car delivered and it had a few niggles. Joseph sorted it all out with local dealers / garages, all we had to do was turn up. Thank you Joseph we love the car"

2 years ago

mohammed ali star-alt star-alt star-alt star-alt star-alt

"Recently went for an interview at this place, drove down almost 30 miles to make the effort, chap named martin took the interview saying he will get back to me by the next day, not heard anything since dont waste your time with this bogus company mot worth it."

2 years ago

Diamond Arthur star-alt star-alt star-alt star-alt star-alt

"Very brilliant customer service. Mr Doug welcome me and made me feel comfortable at the office. He showed me to my car and allowed me plenty of time to observe and check the car over. It was a pleasant experience on my car collection date. Thank you very much Doug."

2 years ago

Rav star-alt star-alt star-alt star-alt star-alt

"Not even going to lie that l was a bit dubious at first from buying a car online but my mind was quickly put at ease by Tom who told me that I was not obligated to buy and my £99 reservation fee was fully refundable. I was met by my host Joseph who was a very polite and courteous young man who showed me around my vehicle which was as exactly as described in..." Read more

2 years ago

Janet Evans star-alt star-alt star-alt star-alt star-alt

"Quick and easy to buy your new car, very competitive prices"

2 years ago

Martin Mongan star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car 🚙"

2 years ago

Nigel Finch star-alt star-alt star-alt star-alt star-alt

"May be I am just a perfectionist, not cleaned to my standards, otherwise great service, delivery driver was nice and polite too."

2 years ago

Lisa Farnworth star-alt star-alt star-alt star-alt star-alt

"Poor description and imperfection summary incorrect with undisclosed faults."

2 years ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Very friendly, quick response to enquiries. Flexible with timing of visit to look at and pick up the car. Great people and a great vehicle! The online reports were very detailed, and 100% accurate. The handwritten thankyou card was a lovely extra touch!"

2 years ago

Andrew Beeforth star-alt star-alt star-alt star-alt star-alt

"I purchased my car from CARSA 13 days ago and originally posted a critical review having had a less than ideal experience when collecting the car from the Loughborough showroom, some unexpected traditional car sales techniques and some unresolved issues. I was contacted by Joseph from CARSA the day after posting my review. He immediately sought to rectify..." Read more

2 years ago

Peter Cartwright star-alt star-alt star-alt star-alt star-alt

"We recently purchased a used car through Carsa. I was a little hesitant about buying a car online without viewing it first. I'm pretty picky about cars, and usually prefer to assess a car in detail before buying. However we decided to go for it, and paid the £99 deposit, then arranged a time to view the car. At the viewing, we could then pay and take the car..." Read more

2 years ago

Keesha star-alt star-alt star-alt star-alt star-alt

"After buying my car from Carsa a few months ago, everything was fine, and then something had come loose in the dash. When I was told by my local Ford this was not covered by my warranty, I started to panic due to previous issues with another car and dealer! After speaking with Joseph, he reassured me and got this all sorted for me after speaking to the manuf..." Read more

2 years ago

Guy Ovenden star-alt star-alt star-alt star-alt star-alt

"The team were amazing start to finish"

2 years ago

Rehana Khalifa star-alt star-alt star-alt star-alt star-alt

"Very friendly service"

2 years ago

Michel star-alt star-alt star-alt star-alt star-alt

"I reserved a car online, which I then went to test drive and pick up at their Southampton location. It was a rather pleasant experience overall. Everyone I dealt with was very friendly and, what I rated most, not pushy at all. I was allowed to take the car for a 30 minutes test drive by myself. An important detail here is that every admin step was done ove..." Read more

2 years ago

Mike Hemmingfield star-alt star-alt star-alt star-alt star-alt

"I recently bought a car through Carsa, the car was in Southampton but they transported it up to the nearest branch to me. The handover went smoothly, special thanks to Martin the branch manager for picking me up from the station, only reason I’m marking them down is I was lead to believe the car came with 5 days drive away insurance but this was an additiona..." Read more

2 years ago

Dale jackson star-alt star-alt star-alt star-alt star-alt

"Excellent experience, offered me good price for my part exchanged and never questioned it once I arrived there. The car I had turned up to purchase had a couple of marks that I did not expect, but I was looked after really well and was very happy. A few days later the car had a bit of a issue I sent a email, and Joseph Allen from the customer care team, was..." Read more

2 years ago

Lee Cook star-alt star-alt star-alt star-alt star-alt

"Really pleased with the service from CARSA. The car was as seen on the website and the process of purchase was quick and smooth. A nice modern showroom with complementary drinks and friendly pleasant staff."

2 years ago

Amiyra star-alt star-alt star-alt star-alt star-alt

"Being completely honest in my experience, I’m from the north of England manchester to exact, and I’ve always brought cars in and around my home city, it’s been a lovely exchange each time , I thought I’d look for a better deal outside the city and travel to Loughborough for a VW Tiguan that carsa had for sale. The whole experience from the start was slightl..." Read more

2 years ago