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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Hanif star-alt star-alt star-alt star-alt star-alt

"Sidra did a stellar job, she made the experience comfortable and provided answers to many of the questions we had. I felt she had our best interests in mind and was not pushy or aggressive whatsoever."

2 years ago

Oscar star-alt star-alt star-alt star-alt star-alt

"Just bought a mini countryman. I'm very happy with it and most importantly, the service I received! Adriana, Andrea and Russell were great and even the guys in the video call, Hein and Malcolm. Good service all around."

2 years ago

Ruby Ball star-alt star-alt star-alt star-alt star-alt

"Tracy made us feel very welcome, provided us with warm drinks and picked us up from the train station so that we were able to drive the car come the same day."

2 years ago

Jay M star-alt star-alt star-alt star-alt star-alt

"I had a great experience with Carsa. Jamie was really amazing and supported me throughout the process. The two ladies in the front office/show room (I forgot their names) really accommodated me. Very happy !"

2 years ago

balvinder singh star-alt star-alt star-alt star-alt star-alt

"Sidra Very helpful , polite and knowledgeable"

2 years ago

Olatunde star-alt star-alt star-alt star-alt star-alt

"The entire team are so warmth and professional. Every process was fast and smooth, even as busy as the entire team were. I will recommend them to anyone who are looking for professional service in buying their cars"

2 years ago

Dear Mr Trainer star-alt star-alt star-alt star-alt star-alt

"Anna was great and kept me updated all through the process,I was more than happy with my part exchange price and loving my new vehicle,would definitely use carsa again"

2 years ago

Mr Richard Taylor star-alt star-alt star-alt star-alt star-alt

"Sales was great but due to a back log of customers collecting their cars there was quite a delay on the day of collection."

2 years ago

Harish star-alt star-alt star-alt star-alt star-alt

"Welcoming and greeting from all the staff and offering drinks. Almost all the staff was attentive and offered great customer service including the sales person Sadiya. We have experienced great customer service which we missed with other companies."

2 years ago

Lisa Worsley star-alt star-alt star-alt star-alt star-alt

"Quick, efficient and very pleasant staff Mesa especially"

2 years ago

Nic star-alt star-alt star-alt star-alt star-alt

"Fast and easy. Sadia was lovely."

2 years ago

Jan briscoe star-alt star-alt star-alt star-alt star-alt

"Sadiya was fantastic supporting us to get our car. Very friendly and good to deal with."

2 years ago

sondos abuelnowr star-alt star-alt star-alt star-alt star-alt

"Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn"

2 years ago

Sheridan star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing customer service, they were so attentive. Such a smooth process to part exchanging my vehicle for a new car! The process does take some time but you get a test drive, check over the new vehicle, get an evaluation on yours and then two zoom calls to review the figures and then process the finance. The customer service was outstanding throug..." Read more

2 years ago

Stephen Holt star-alt star-alt star-alt star-alt star-alt

"Came to buy a car today, Everything went seamlessly, looked after by Ishy who was great. All went smoothly. Great experience will recommend highly."

2 years ago

David Lawrinson star-alt star-alt star-alt star-alt star-alt

"After initial wait to be seen for our booked appointment we were seen by Sidra who was very professional and kept us informed all through the process. Walked away with a good deal on the car we went for"

2 years ago

Hemal Gangadia star-alt star-alt star-alt star-alt star-alt

"The sales staff were really helpful and everything went really well. My biggest disappointment with this company was how the car was presented to us at collection. It was not cleaned properly at all and there were large stains on the leather in several place. It was so bad that we were almost about to cancel the purchase due to the condition of the interior..." Read more

2 years ago

Mr RADBERT BROWN star-alt star-alt star-alt star-alt star-alt

"the visit to carsa bradford was a smooth service we were greeted by the sale operative Ishy who was polite and help. we didnt have to wait long. travelling with young children can be stressful however the service we received made it easier ..looking forward to doing business with the Bradford branches in the future."

2 years ago

Deependra Singh Rathore star-alt star-alt star-alt star-alt star-alt

"I came to Carsa & Tracy helped me with the test drive & she was really helpful. I would recommend her if people go to Carsa."

2 years ago

Tish star-alt star-alt star-alt star-alt star-alt

"Sidra was extremely helpful - very welcoming and nothing was too much trouble. We didn't end up going with the car this time but that's no reflection on the care we received. Thank you Sidra for your help!"

2 years ago

Jonathan star-alt star-alt star-alt star-alt star-alt

"Came to Carsa and was very pleased with the service from Sidra, very friendly would come again 🙂"

2 years ago

STUART star-alt star-alt star-alt star-alt star-alt

"Great service from Sidra, friendly and helpful throughout."

2 years ago

Carl Holmstrom star-alt star-alt star-alt star-alt star-alt

"Great service from Sidra, very helpful and welcoming."

2 years ago

Kk star-alt star-alt star-alt star-alt star-alt

"Excellent sale service provided me. Mr Prem was professional and took care of everything and made sure we were taken care of! 5 * for him!"

2 years ago

olayinka lawal star-alt star-alt star-alt star-alt star-alt

"Be ready to waste the whole of your day there. No one will tell you anything about the car you want to buy. We traveled all the way to Southampton and was treated like we didn't even exist in the shop floor. Service was appalling. The manager was helpful though. But other staffs were just everywhere. They were more concerned about the numbers of sales they m..." Read more

2 years ago