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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Elaine K star-alt star-alt star-alt star-alt star-alt

"Carsa bought our car through Motorway. Arranged pick up about a week later. Didn’t quibble about the price, sent a very professional company to pick the car up (Ecomotive) and paid through instant bank transfer."

3 months ago

Susannah Moore star-alt star-alt star-alt star-alt star-alt

"Entered a contract for a vehicle to be fetched to Bradford.. changed all our plans ... for them to tell us they forgot to put the vehicle on the transporter!!! They really couldn't give a 💩!!! Now feel like I've had a lucky escape!! Bought elsewhere and got a much better deal !! Verbal contracts still stand in law and Carsa think its ok to renage on such a..." Read more

3 months ago

Mary Marquis star-alt star-alt star-alt star-alt star-alt

"Sharp Trading practices at work at this shoddy car dealer! Left to fend ourselves - tyres not inflated properly - herded in and out of shabby sales office like sheep - bit of a conveyor belt type process where it feels like they only want the sale - will not be back ! Be warned - an extremely amateurish company, if this is the way they treat customers at th..." Read more

3 months ago

Andrew Ferguson star-alt star-alt star-alt star-alt star-alt

"Good sales team & honest"

3 months ago

Mr G Mcbride star-alt star-alt star-alt star-alt star-alt

"The purchase of my new car from Carsa was a great experience. Great car, good value, great service and the express purchase route on the day was super easy and quick. I will definitely be viewing their website first when purchasing my next used car"

3 months ago

Julie star-alt star-alt star-alt star-alt star-alt

"For me the experience of buying my car from Carsa was very good as I was not pressurised into anything. The salesperson Adriana who I dealt with was informative and helpful which aided me with my decision, and I thank you for that."

3 months ago

Gary Florey star-alt star-alt star-alt star-alt star-alt

"Becky from bradford looked after me every step of the way very polite and professional it was a pleasure to do business with her and the company thank you for helping me out"

3 months ago

Robert Turford star-alt star-alt star-alt star-alt star-alt

"A very easy and quick sale and purchase. Carsa worked with us to get the best deal."

3 months ago

chelsey Mckenzie star-alt star-alt star-alt star-alt star-alt

"Very easy and simple handover. Rang carsa about a car same day got a cost to exchange and arranged a viewing."

3 months ago

John Vallance star-alt star-alt star-alt star-alt star-alt

"Walked in off street to Carsa Southampton - really shabby sales office - cramped and very amateurish set up - staff were running about like headlless chickens - when we were eventually seen by staff, they could did not seem interested in us at all ! If i could give a lesser degree of points than that available on trust pilot, i would. All in all a dreadful..." Read more

3 months ago

Ross Pitchford star-alt star-alt star-alt star-alt star-alt

"Brought a car from here and can honestly say the service I received at the Mountsorrel show room was the best I have ever received while buying a car. I went through the whole process with Shabs who was a pleasure to deal with and did not push for a hard sale, he went through each stage of the process with me and made everything all clear. I had read reviews..." Read more

3 months ago

Michelle Mccarten star-alt star-alt star-alt star-alt star-alt

"Bought a car from carsa durham. Tom Boulton was very professional and helpful in sales and Katie at the Durham branch did an amazing job at handover. Would definitely recommend."

3 months ago

Ricky Beardsall star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Mike in particular was very helpful and made the experience much easier."

3 months ago

ryan star-alt star-alt star-alt star-alt star-alt

"excellent service very professional staff would highly recommend them especially Andy the little man"

3 months ago

Mr Westthorp star-alt star-alt star-alt star-alt star-alt

"Staff at your County Durham site were friendly polite and helpful, as were the online advisors, especially Steve Irvine.The problem was the lengthy wait to actually speak to the online advisors. We were waiting for almost 2hours be fore we were able to speak to them. The deal we agreed was fine and the car we bought excellent. Too bad about the time it took..." Read more

3 months ago

Mary star-alt star-alt star-alt star-alt star-alt

"I've consistently faced issues with this company and have been unable to reach customer service. Despite promises of callbacks, they never followed through. My experience with this company has been incredibly frustrating, and I strongly advise against buying a car from them. Their promises fell flat, and I found their treatment truly disgusting. I've never r..." Read more

3 months ago

Tim Adams star-alt star-alt star-alt star-alt star-alt

"Friendly enough staff but definitely a conveyor belt style of car sales. Sales office was scruffy, staff where all very casual and not at all prefessional. Some good technology with Zoom calls to operation managers etc. Car was not prepared for sale, just about washed, no handover just "here's your keys, the car is over there" not a great buying experience w..." Read more

3 months ago

William Evans star-alt star-alt star-alt star-alt star-alt

"Everything was explained in an easy to understand manner and customer service was great. Jess was very helpful and coffee was a bonus"

3 months ago

Luis Madail star-alt star-alt star-alt star-alt star-alt

"Tracy from Bradford , very helpful , professional, very funny , great help drove away the same day with the car that I wanted"

3 months ago

Evann Graham star-alt star-alt star-alt star-alt star-alt

"Got my car back in September, beautiful car & really happy with it. The problem’s started was when I got told my second key was at another sales room but they would post it out to me once I had send my V5 in for the car I was selling to them. 3 weeks later the I take the V5 in to my local Carsa in Bishop Auckland. No spare key is there! So then I’m told it..." Read more

3 months ago

Barry Crellin star-alt star-alt star-alt star-alt star-alt

"Good service and friendly staff"

3 months ago

Adrian Hart star-alt star-alt star-alt star-alt star-alt

"On-line experience was very good with clear information. Dealership was very welcoming with no pressure selling, car purchase price and part-exchange was excellent. They lived up to the name of honesty and transparency. Joe was very helpful and friendly at Carsa Durham."

3 months ago

Mark Anthony Hainsworth star-alt star-alt star-alt star-alt star-alt

"The staff are very friendly and helpful. It’s worth bartering with the warranty , worked for me ."

3 months ago

Nick Taylor star-alt star-alt star-alt star-alt star-alt

"Sabir Hamid was very helpful and professional throughout and a pleasure to deal with."

3 months ago

Janice Metcalf star-alt star-alt star-alt star-alt star-alt

"Very friendly and polite staff, but the whole process of buying a car could be quicker, it was far too lengthy"

3 months ago