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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Kenneth Tebay star-alt star-alt star-alt star-alt star-alt

"I have just taken delivery of my vehicle and would like to say that the experience was exceptional. I originally spoke to Simon in sales who was highly professional and explained everything in detail, Jeff who arranged transport and Trevor who delivered the vehicle were all highly professional and friendly The vehicle is to a high standard very clean and wa..." Read more

4 months ago

Nehalkumar Babu star-alt star-alt star-alt star-alt star-alt

"Had a great experience with you Thanks you"

4 months ago

Gurvinder Singh star-alt star-alt star-alt star-alt star-alt

"Very transparent and friendly"

4 months ago

snorge star-alt star-alt star-alt star-alt star-alt

"The service I received with buying my new car was good. There were a couple of delays with getting the car ready for my test drive but once I had decided to buy the car everything moved very quickly and I was able to drive away the next day. I had a car to part exchange and got a good price for it, but it seemed to take a while for any thing to be sorted reg..." Read more

4 months ago

Kieron Smith star-alt star-alt star-alt star-alt star-alt

"Henry was very friendly. Sale went through smoothly. Decent deal on the warranty. Little movement on price. All in all a seamless transaction and helpful staff. Free food across the road was a bonus!"

4 months ago

Kenneth Burns star-alt star-alt star-alt star-alt star-alt

"Spoken to like dirt by a Sales Manager - rushed out of his office to fend for myself with final handover of car - no explanation about exchange policy, no care about the needs of our 6 year old severely autistic son - really poor customer service - you state that your customer service team are actively responding to my concerns - this is a total fabrication..." Read more

4 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Spoken to like dirt by a Sales Manager - rushed out of his office to fend for myself with final handover of car - no explanation about exchange policy, no care about the needs of our 6 year old severely autistic son - really poor customer service - you state that your customer service team are actively responding to my concerns - this is a total fabrication..." Read more

4 months ago

Rocco Muscia star-alt star-alt star-alt star-alt star-alt

"If i can give less then one star i will ,please be aware of this company they took a 100£ reservation for the car before that they will apply for finance..and then they disappear for 2 weeks and dont give me any answer back the person who i was dealing with TOM MERRIT even dont call me back and when i try to rich him he was always on another line or dealing..." Read more

4 months ago

G&D star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. No pressurised sales pitch, given time to make our own decision on purchase."

4 months ago

Mr Patel star-alt star-alt star-alt star-alt star-alt

"Friendly staff helpful great job keep it up"

4 months ago

Darlington Majoko star-alt star-alt star-alt star-alt star-alt

"The staff were very helpful and answered all the questions I asked truthfully."

4 months ago

Shaun Mcskelly star-alt star-alt star-alt star-alt star-alt

"Very helpful and easy to understand,staff very friendly"

4 months ago

Tp star-alt star-alt star-alt star-alt star-alt

"Shabs was amazing through the whole process. Very well mannered and considerate, gave great advice and information. It was clear his intentions, morals and values were good. The whole team at Carsa Loughborough provided great service from beginning to end!"

4 months ago

Greg Kent star-alt star-alt star-alt star-alt star-alt

"Reserved a car with Carsa as soon as the text came through confirming my conversation with the Sales Rep. Paid my £99 reservation fee. 2 days later I get a text saying somebody else has reserved the van and do I want to look for another van. I point out the fact I had reserved it two days previously. I was then told my reservation would be honoured and that..." Read more

4 months ago

Mr Bhdres Patel star-alt star-alt star-alt star-alt star-alt

"Henry the sales rep was very helpful and polite gave all the info on the car we looked at and would recommend them to friends and family"

4 months ago

Kenneth Burns star-alt star-alt star-alt star-alt star-alt

"Treated like dirt by sales manager. Left to fend for myself with no proper final handover-buyer beware. Not a professional outfit, Not really aware of their duties towards my 6 year old special needs child!"

4 months ago

A. star-alt star-alt star-alt star-alt star-alt

"I went to try a car with them. They said if i don't like the car and decide not to buy it that they will return the 99£ of the booking back. Is being already 3 weeks and that did not happen… they keep promising and nothing… no worthy the time and loss of money. Thieves"

4 months ago

Mobin Afzal star-alt star-alt star-alt star-alt star-alt

"Great customer service, amazing staff and excelente dealing. Very happy with my experience of buying a car."

4 months ago

Jan Lintott star-alt star-alt star-alt star-alt star-alt

"A super girl called Jess dealt excellently with us. She explained the ins and outs of car and helped us with the administration side. Thanks Jess."

4 months ago

Mr. Stuart Brooks star-alt star-alt star-alt star-alt star-alt

"Had a good experience at halesowen staff where friendly and helpfull my only gripe was the vehicle spec was incorrect not the end of the world but a little annoying"

4 months ago

Graham Cassidy star-alt star-alt star-alt star-alt star-alt

"Very welcoming, nice and easy turn over of cars, very professional, great job."

4 months ago

AD SAXELBY star-alt star-alt star-alt star-alt star-alt

"Great experience, very welcoming and informative. Taken out for an unpressured test drive and overall inspection of the vehicle. Great price and very competitive. Vijay the sales assistant was professional and friendly throughout and made for a very pleasant transaction. Thankyou 😁"

4 months ago

Humaira Ahmad star-alt star-alt star-alt star-alt star-alt

"From Sales Rep 'Simon' to Finance Manager 'Sabeer Hamid' everybody explained things in detail.."

4 months ago

joanne thompson star-alt star-alt star-alt star-alt star-alt

"Fantastic easy purchase of my new car. Henry was excellent with all the information"

4 months ago

Karen star-alt star-alt star-alt star-alt star-alt

"To start with not a good start, however they turned it round and the service and experince was great . I love the car and would use Carsa again"

4 months ago