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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Ava Bayles star-alt star-alt star-alt star-alt star-alt

"Popped into Carsa Durham today and i was greeted by Aiden. The experience was exceptional and i would definitely recommend to a friend. Shannon and Kyle were also very helpful in the process of searching for a new car."

2 years ago

Robert star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Kyle thanks "

2 years ago

tim oee star-alt star-alt star-alt star-alt star-alt

"Awful customer service, Always say they’ll be in-touch but this never happens, And careful on their website they manipulate their wording to fool the consumer. CarShop or Availablecar are more professional companies. "

2 years ago

Sam star-alt star-alt star-alt star-alt star-alt

"Cannock branch and especially steve, Lauren and Scott , all absolutely amazing from start to finish got me a higher valuation on my car and gave faultless service. I’d recommend and will be back again! :)"

2 years ago

jason gourdie star-alt star-alt star-alt star-alt star-alt

"Kyle was very pleasant and helped with any questions I had. Leaving very happy customer"

2 years ago

Morton Mcgrory star-alt star-alt star-alt star-alt star-alt

"Bought a car from this company as they seemed better than the usual crowd. There were some functions not working on my test drive, they said it needed to be driven to allow the battery to be charged up. I believed them. I drove around 500 miles in the first few weeks - no change, various functions still not working. After downloading their warranty app there..." Read more

2 years ago

Steve Buck star-alt star-alt star-alt star-alt star-alt

"Kaitlyn was very helpful answering questions and arranging a test drive. Planning to return to discuss a trade-in on our old car if we decide to go ahead with the purchase, and would be very comfortable using Carsa based on today's customer experience with Kaitlyn."

2 years ago

Curtis Malinowski star-alt star-alt star-alt star-alt star-alt

"Kaitlyn at bradford was really helpful and I’m a happy owner of a new VW ID3"

2 years ago

Katy Nicholson star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful today when getting our new car, thank you! "

2 years ago

Trevor Burgess star-alt star-alt star-alt star-alt star-alt

"Becky from the Bradford branch was more than helpful thank you!!"

2 years ago

John Bagsac star-alt star-alt star-alt star-alt star-alt

"I visited the Southampton branch and Tom Robins talked us through the process of buying a car with extreme patience and kindness. I felt very confident and assured about the different options and aspects to financing the car and I always felt that I was in good hands. Even though I got called earlier about the car having to receive some servicing, my appoint..." Read more

2 years ago

Hasan Karim star-alt star-alt star-alt star-alt star-alt

"Mitchel was the best salesman Ive dealt with. Very friendly very helpful"

2 years ago

Asa H star-alt star-alt star-alt star-alt star-alt

"Good experience with the team at Carsa Cannock. Kept in contact throughout and helped solve a few paperwork complexities on the day of collection with minimal fuss. Would definitely recommend and use again in the future."

2 years ago

Philip star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford centre absolutely fantastic service and looked after me, took her time to show me alternative vehicles. And offered lots of advice and experience. Definitely be going back to Becky. "

2 years ago

chloe cushnan star-alt star-alt star-alt star-alt star-alt

"Seen a car I like. Put my own vehicle for part exchange. They offered me a figure for the exchange. I reserved the car had no confirmation of this. Once the valuation team phoned me after I sent the pictures of my car the man valued it at 8,000 pound under what they offered to start🤣 and blamed myself telling me I put the wrong amount of miles in. “I’m not..." Read more

2 years ago

Paul T star-alt star-alt star-alt star-alt star-alt

"Mike was very helpful, everything straightforward and easy. "

2 years ago

Dominic Black star-alt star-alt star-alt star-alt star-alt

"A very pleasant experience, there was a slight delay due to waiting for parts, but was kept informed and updated. Dealing with the sale on the day was Mike, a very pleasant person. Who I felt went above and beyond for customer service. Thank you all involved. "

2 years ago

Nauman Ahmad star-alt star-alt star-alt star-alt star-alt

"Don’t buy unless you want to be deceived. I reserved a car that was showing available at the Cannock centre for transfer to Durham. However, 3 DAYS LATER, I was informed that the car had already been reserved by another customer, according to Mr. Tom Bolton from headquarters. Mr. Bolton reportedly stated that "this happens only once in a blue moon" and w..." Read more

2 years ago

Ish star-alt star-alt star-alt star-alt star-alt

"Bolton branch- not transparent at all, very unprofessional and rude customer service provided by Mike at the Bolton branch"

2 years ago

Rachel star-alt star-alt star-alt star-alt star-alt

"Fab experience from start to finish! Cheers Becky (Bradford) "

2 years ago

Taylor Breeze star-alt star-alt star-alt star-alt star-alt

"Lauren helped us out today. She was very nice and down to earth, not pushy and answered any questions we had. "

2 years ago

Mr Clarke star-alt star-alt star-alt star-alt star-alt

"Everything felt rushed, they try to sell you something you don't need had to ask about my deposit which they forgot about, the V5C for the car was missing so had to pay £25 and they said to email them with details and they would refund, still not had refund 3 weeks later, they forwarded service history document in the post and I had to pay the extra pos..." Read more

2 years ago

Monalisa Moldoveanu star-alt star-alt star-alt star-alt star-alt

"We will highly recommend carsa in Cannock. We dealt with Gaurav who gave us amazing customer service and he also makes a brilliant coffee! We will always come back to him to buy our cars! Thank you carsa Cannock for my beautiful Mercedes GLE."

2 years ago

Hummera star-alt star-alt star-alt star-alt star-alt

"Great customer service 👏 Kaitlyn was fantastic who is a asset to the team at Bradford and the whole company. Thank you. "

2 years ago

Gary B star-alt star-alt star-alt star-alt star-alt

"Easy to view and test the car, big thanks to Shannon & Kyle at the Durham branch for getting the car taxed and on the road "

2 years ago