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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Nigel Poole star-alt star-alt star-alt star-alt star-alt

"Good service and communication - efficient procedure for car purchase with clear options available. Car is excellent and after sales equally good"

2 years ago

Ryan Avery star-alt star-alt star-alt star-alt star-alt

"Purchased an Audi A4 Avant from Carsa in January 2022. Agreed on a price and finance agreement and collected the car several days after. The process is very easy and as transparent as possible, including a recorded call to document for both parties protection. Sadly someone in the delivery team had damaged the car just before me arriving and this was disclo..." Read more

2 years ago

Katrina Gale star-alt star-alt star-alt star-alt star-alt

"Great service, communication and sale. Once I found the car I wanted, the company kept in touch and up to date with the process. Car was transported to Bradford, which although a bit of a trek for me, was a good choice. Staff were friendly and extremely helpful, the young lady I worked with was chatty and polite and worked beyond the showroom advertised ho..." Read more

2 years ago

Caley Smith star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Arrived a couple of minutes early for my 11.00am appointment. Jag F-pace was ready and my husband and I took it for a 10 minute test drive. Car was immaculate. Agreed to buy the car then completed all the paperwork over Zoom with Malcolm at head office. Malcolm was great and nothing was too much trouble. Having completed the documentation,..." Read more

2 years ago

Md Rakibul star-alt star-alt star-alt star-alt star-alt

"Excellent service. But waiting for drive the car then can understand what we accepted."

2 years ago

Naresh Chandarana star-alt star-alt star-alt star-alt star-alt

"After buying the car it's was very difficult to get the second pair of Key and documents from them received it after 5 days with some many calls to dealer After buying the car there was a nail in front tyre being run flat it’s needed a new one today CARSA paid for tyre in full thanking them"

2 years ago

Laura Field star-alt star-alt star-alt star-alt star-alt

"I was nervous buying a car online but thanks to Jamie answering the phone, regular email updates , knew their stuff, didn’t over sell and helped me every step of way from paperwork, to part exchange and delivery. Thrilled with car, delivered in 5 days to my driveway by “Cougar” who was even friendly to the dog mixed up with lorry’s and cars. Documentation tr..." Read more

2 years ago

Mo Rasul star-alt star-alt star-alt star-alt star-alt

"A faultless experience from start to finish. I saw a Golf GTI on their website that I wanted to buy but it was at their Mountsorell branch. After agreeing a deal subject to me seeing and test driving it, the next day the car was delivered to the Bradford branch for me to view. I can't believe how quickly this was arranged and the great customer service did n..." Read more

2 years ago

Tim star-alt star-alt star-alt star-alt star-alt

"Great experience here, saw a car and reserved it on Monday, it was then delivered to my closest branch (Bradford) and ready for me to collect just 2 days later. Received a warm welcome at the showroom, with drinks offered (bottled water, as it was boiling outside!) - paperwork etc was handled over a zoom meeting in a private room with a massive screen and co..." Read more

2 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"I went to the showroom in Bradford and my host Emilia was really great showing me around the car and explaining everything with the car. The other members of staff were also brilliant staying an hour after they closed to finalise the deal with my car. Couldn’t of been happier with the service."

2 years ago

Peter Marsh star-alt star-alt star-alt star-alt star-alt

"Bought an Alfa Stelvio at a good price and condition from the Bradford branch, which was delivered from the Loughborough branch. Decent PX for my car. Only two criticism the tread on all 4 tyres have low tread and will need replacing in the very near future. I did point this out when discussing the car on line. The person explained that the car was priced t..." Read more

2 years ago

Peter Fulke-Greville star-alt star-alt star-alt star-alt star-alt

"I am very happy with the sevice and care recieved from Carsa. Cant reccomend them highly enough. From step 1 finding my perfect car through to end sale 5star. If we needed more pics or video of car,they did it straight away. They were polite and helped me through the transistion of sale with ease. No hassle with any thing and would highly reccomend them. Wou..." Read more

2 years ago

Aminah star-alt star-alt star-alt star-alt star-alt

"Brilliant experience, very quick and easy"

2 years ago

Mr Beavoisin star-alt star-alt star-alt star-alt star-alt

"Didn't like the zoom meeting to go through finances and warranty. Need paperwork to show what breakdown cover we have and not just told that it is part of the warranty. Who is the breakdown cover with!!!!!!! Had to pay for drive away insurance as company Carsa use their website was down. This cost an extra ,£34 which should be refunded by Carsa. Plus..." Read more

2 years ago

Obi Kenobi star-alt star-alt star-alt star-alt star-alt

"Terrible customer service/ Hidden marks. Bought a car from Carsa. 2 yrs old. Took it for a wash and the paintwork started falling off. Marks had been hidden by a touch up stick that were deep all the way down to the panel so the touch up never would have bonded. Carsa offered another touch up kit and then sent someone to do it. He was honest unlike Carsa a..." Read more

2 years ago

Carl star-alt star-alt star-alt star-alt star-alt

"The staff are friendly and relaxed, I was never pushed into making a purchase and just allowed me to look at the cars in my own time. I Purchased a car which was all done over video chat with the sales team in the comfort of my own little sweet. They have a large selection of cars in the forecourt, and the option to get one delivered from other garages which..." Read more

2 years ago

JB star-alt star-alt star-alt star-alt star-alt

"Testdrove a Golf R with Tracey, very kind and great level of customer service"

2 years ago

Ben Schofield star-alt star-alt star-alt star-alt star-alt

"Thanks a lot for excellent customer service from Abu at the Bradford branch, nice relaxed test drive with no stress or pressure. A great experience overall."

2 years ago

Mark Keough star-alt star-alt star-alt star-alt star-alt

"An excellent service from start to finish. A big shout out to Emilia for her time and help. Would highly recommend this company.."

2 years ago

Amanda Palmer star-alt star-alt star-alt star-alt star-alt

"Really quick turn around spoke to Jamie on Friday and picked the car up on Sunday. Malcolm was really helpful and professional. Great customer service would highly recommend then and the coffee was nice too 👍😊"

2 years ago

Dave Appleton star-alt star-alt star-alt star-alt star-alt

"Fantastic service throughout"

2 years ago

Jake Weston star-alt star-alt star-alt star-alt star-alt

"Excellent customer service"

2 years ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"Great staff and service. Well looked after by Kieanna. Thanks for all your help"

2 years ago

matthew laurie star-alt star-alt star-alt star-alt star-alt

"Well what can i say but would like to say a big thankyou to Abu who looked after myself and my son on the purchase of an Abarth 595 from start to finish."

2 years ago

Gina sandy star-alt star-alt star-alt star-alt star-alt

"I have just completed the purchase of my new car from Carsa, Purchasing a car has proved quite difficult in the current economical climate but thanks to Jamie he has made the transaction very easy and totally stress free. I would recommend purchasing a car from Carsa as Jamie was very professional, courteous and delivered every step of the way …. our car we..." Read more

2 years ago