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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mike Hui star-alt star-alt star-alt star-alt star-alt

"This is my first time come to Carsa, and the staff Sidra is so nice, she give me a very good car buying experience."

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"Pleasantly surprised. Dealing with the sales guys virtually is something that works surprisingly well. Found all the staff pleasant. The best thing is no pressure sales. They will try to sell you extras but who doesn’t these days. I politely declined extra cleaning products and extended warranty and that was the end of the conversation. I would definitely re..." Read more

2 years ago

MICHAELA EVANS star-alt star-alt star-alt star-alt star-alt

"Used Carsa after seeing another garage with bad trust pilot reviews, and im so glad we did. The whole experience was pain free. From having the car moved from one garage to a closer one, the test drive ,all the staff at Loughborough, the zoom calls on site to arrange the finance, arrange the car to be taxed and 5 days car insurance, just brillant service. W..." Read more

2 years ago

Paul Hadwen star-alt star-alt star-alt star-alt star-alt

"A good experience at the Bradford branch from Firaz and Abu. Nothing too much bother, and it looks like we may be coming back for the green Mini."

2 years ago

Mr pearson star-alt star-alt star-alt star-alt star-alt

"i do not know where to start! i drove a long way to carsa (the bradford branch) which was incredibly tiring. upon my arrival i was greeted with great big smiles and a great big cup of coffee.. it’s like they read my mind!! Sidra was outstanding so warm, kind and not at all as pushy as car salesman are! i instantly felt at ease and really comfortable. the veh..." Read more

2 years ago

Claire Deary star-alt star-alt star-alt star-alt star-alt

"From the moment I called to enquire about a car I was interested in I had a good experience, everyone I spoke to on the phone or in person was helpful, patient, understanding and not pushy at all - I went on to buy the car and would definitely buy another from them."

2 years ago

Ian star-alt star-alt star-alt star-alt star-alt

"Great service from Carsa - from initial contact, meeting and test drive (Callum and Will?) to the collection of the car ((another Callum and Jeff). The vehicle was immaculate when handed over, and no hard sell - options explained clearly, but no hard push when not taken. Competitive price for car too."

2 years ago

James Organ star-alt star-alt star-alt star-alt star-alt

"We turned up to find out that the car only had one fob....perhaps this should have been told to us before taking the long drive to your depo...what a shambles..."

2 years ago

Sin Tak star-alt star-alt star-alt star-alt star-alt

"Poor after-sales-service, no one reply me for the damage part of the car. From13/9, until today, no one reply me by email or by call. It makes me feel unhappy."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Lovley car sales pitch was good. Paid for car but left it until the next day so it could be fully valeted. It wasn't ready at 4.45pm so we had to wait to collect."

2 years ago

Razu Asad star-alt star-alt star-alt star-alt star-alt

"Jamie and Steve practically moved mountains for me to drive away …thank you very much love the new car"

2 years ago

Tom star-alt star-alt star-alt star-alt star-alt

"Highly Recommended From Start to Finish Buying a Car From Here Was Very Easy With No Hassle Thanks To Jamie He Made The Process Hassle Free, Every Question I Asked He Answered and The Communication Throughout The Process Of Buying The Car Was Perfect. Thanks Again Jamie For All Your Help Me and The Family Are Enjoying Our New Car. Also Would Like To Thank..." Read more

2 years ago

Rob Naisbitt star-alt star-alt star-alt star-alt star-alt

"Excellent service from Firqz"

2 years ago

Matthew Alexander Jarram star-alt star-alt star-alt star-alt star-alt

"Really easy handover process with Sidra & Jerry. Sidra was really friendly & easy to talk to throughout - would definitely reccomend."

2 years ago

Paul Ogbanufe star-alt star-alt star-alt star-alt star-alt

"Well Ellie dealt with me she was very polite and was good at what she did for me. I would recommend Carsa and if you get to deal with Ellie she is spot on 😃"

2 years ago

MB Services star-alt star-alt star-alt star-alt star-alt

"They did what they agreed to do and done it . All round pleased Fantastic ⭐️⭐️⭐️⭐️⭐️"

2 years ago

Michelle Arnold star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing !! Would fully recommend"

2 years ago

Brian Haskell star-alt star-alt star-alt star-alt star-alt

"Not very good"

2 years ago

Tony Morrison star-alt star-alt star-alt star-alt star-alt

"Fantastic service friendly and professional..."

2 years ago

Sam Bentley star-alt star-alt star-alt star-alt star-alt

"Very straight forward and professional. Ensured all the cards were on the table before any decisions were made. Extremely friendly. Will delivered my car, gave me the down run and was pleasant to meet"

2 years ago

Steve Maidment star-alt star-alt star-alt star-alt star-alt

"Quick, clear and professional service from start to finish. Highly recommend to anyone looking for a modern approach to buying a car. No hard selling, just clear communication."

2 years ago

Donna star-alt star-alt star-alt star-alt star-alt

"I would like to thank you for a wonderful experience, from looking for a car on Sat and driving it home Sunday the entire process was absolutely seamless, we were made to feel welcome from the beginning Calum Montgomery was polite, attentive and very professional throughout, Tom explained everything on zoom and we were always at ease with no pressure of purc..." Read more

2 years ago

Tobias Beagley star-alt star-alt star-alt star-alt star-alt

"As always, first class service from the team at Carsa Swanwick. Chloe was on point every step of the way and Tom is and always will be my go to Car guy. Always doing what ever they can to help and advise on a personal level, if you are looking at a new car there is no one I could recommend more. Very easy and prompt to get the car as close to you as possib..." Read more

2 years ago

Hayley Wild star-alt star-alt star-alt star-alt star-alt

"Sealed the deal very quickly from start to finish. Dealt with a few members of staff from both Parkgate & Eastleigh. Jamie on email was amazing and any questions I asked they were promptly replied to. The car I liked was not in the area and Carsa were very quick in getting this down for me and all paperwork once agreed was very speedy. Highly recommend Carsa..." Read more

2 years ago

Shaun Williams star-alt star-alt star-alt star-alt star-alt

"Probably one of the best buying experience I've had, from part exchange valuation to completing the deal, they did everything for me including sorting out V5C documents for both cars to purchasing the the car Tax the only thing I had to do was phone my insurance company and drive away, I was especially impressed with the condition of my new car it really was..." Read more

2 years ago