About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader James
Chrystal
"All the staff were super friendly and helpful. But the purchase of the vehicle was awful. I’ve travelled over 110 miles away to pick up a car. Was told Wednesday to then be told Thursday, which was completely fine. Travelled down on Thursday to a car still with faults (needing a new washer fluid pump). Which to me is a huge safety issue (it wouldn’t pass a M..." Read more
3 months ago
Grant
"Saw a car online, very competitively priced! Contact throughout was very good; they even transported the car from Bolton to Southampton for me to view. After a test drive, I bought the car; every step was explained by Carsa! Excellent experience. "
3 months ago
Anna Winiarczyk
"Great service lovely staff very helpful."
3 months ago
Andrei-sorin Niculescu
"Great services "
3 months ago
customer
"It was straightforward and great experience with alot of helpful advice along."
3 months ago
Kizito
"Customer service was superb and the car purchased was as clean as a new one."
3 months ago
Greg
"Sunile from the Halesowen branch was very helpful and polite in finding the right car for me. Also helped to resolve a tyre issue quickly after I'd bought the car."
3 months ago
Chelsea Robertson
"I would never buy a car from Carsa again! The aftercare is shocking! I have an urgent issue as they've sold us a car that is not road worthy. I've been advised that I can't speak to someone via the phone because customer care don't take inbound calls. The only way to contact them is via email and they'll respond within 48 hours, I'm still waiting!! Shocking..." Read more
3 months ago
Sumaira Zubair
"Excellent service Very knowledgeable and friendly Staff especially Sam Harrison "
3 months ago
Bruno
"Great experience! We were assisted by Steve Irving who was really helpful and kind. Recommend to everyone who'd like to purchase a car. "
3 months ago
Marek Bakos
"We purchased our vehicle in Cannock and was very please to be there and served with very professional manners Kate did explained everything very well and gave us good support in choosing right car for us, 100% recommendations for this store . "
3 months ago
Joyce Franks
"We went into Carsa today to buy a car which was advertised on the website in our area. The assistant at customer care said the car was somewhere in Southhampton (didnt know where) she said we could pay a refundable £99 deposit but had no idea when we might get it. When I asked if it would be weeks or months for delivery the response was a dismissive, “dont..." Read more
3 months ago
paul vos
"I had a car delivered to Cannock to pick up and Katie dealt with the sale. She was extremely polite,concise,and knowledgeable. This made everything run very smoothly. Excellent customer service. The car was also as described and spotless inside and out "
3 months ago
Ettie
"Very good. Was served by Josh and he was amazing, very patient and he answered all our questions."
3 months ago
Darren Taylor-Ridge
"I have only one criticism of Carsa and it probably applies to all used car dealers. I felt totally pressured to buy multiple add-ons including a £1600 extended warranty which from experience many of these warranty's are not worth it, then then was seat protection, GardX and others, it marred the experience, I agreed the part ex, I wanted to pay and go......t..." Read more
3 months ago
Mrs Wilcox
"Dreadful Customer Service No handover done by staff just given keys, staff lacked basic customer service skills, raised with manager on how we were spoken “at” and he just said I’m new I’ve only been here 4 days, not the response I would expect from a manager! "
3 months ago
Rex Hyman
"Great, friendly service from John, answered all our questions and gave a lot of advice. Plus we enjoyed the biscuits "
3 months ago
Owen IS
"Quick and easy, Adam was very accommodating and helpful "
3 months ago
Maria
"Went to Carsa Halesowen branch on Sunday for an Audi A3. We were looked after by “Tall” Sam and Dan. They were very patient and gave us a lot of their time to help us find the right car and part-ex deal that was best for us. They did all the paperwork swiftly and we drove away with a lovely shiny A3. Thank you guys!"
3 months ago
Dr. ANDERSON
"Excellent service. In particular thanks to Ellis for his professionalism knowledge and courtesy throughout the whole process. Thanks also to Hannah for first class communication skills. "
3 months ago
Scott Miller
"We recently purchased a car through Carsa at the MountSorrel branch. Kieanna was professional and personable. She made the handover process smooth and enjoyable.. we love the new car. It’s what we expected and more! "
3 months ago
Vivien Gunn
"The actual buying of the car was relatively straight forward but the after sales care is appalling. Six weeks after buying the car I have still not received the V5 or service history of the car, 2 phone calls and 2 emails later I still haven’t had any communication from the company !"
3 months ago
Mike Foster
"Jordan did great job; made things straightforward.Test drive showed everything I needed. Good service; job done."
3 months ago
Glyn Davis
"Filled out a form online within a hour had a call from a representative arranged to get the car to the garage for me kept me informed all the way through test drove the car and got the paperwork sorted for me and drove the car away could not ask for better service "
3 months ago
"I spoke to Hein initially who sorted the details, I then dealt with Adam in the dealership who was friendly, professional and very efficient. Thank you for making the whole experience simple and enjoyable, I would highly recommend this branch and the overall service "
3 months ago