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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mireille star-alt star-alt star-alt star-alt star-alt

"Quote stated “on the road price”, after I’d paid for the car was then asked to pay road tax. Manager apologised, agreed it was misleading & offered £25 petrol as compensation (car tax was £180). Confusion with comms beforehand too. Agreed date/time for collection with Andrea, then received a message the next day to arrange date/time. Tried calling 3 x to cl..." Read more

a year ago

Serena Powell star-alt star-alt star-alt star-alt star-alt

"Kieanna looked after us very well. All of the staff were helpful, which made what can be a stressful experience a breeze. I would recommend Carsa and would definitely consider using them in the future."

a year ago

Ian Mowbray-Williams star-alt star-alt star-alt star-alt star-alt

"Very relaxed sales approach and honest sales person"

a year ago

K Paynter star-alt star-alt star-alt star-alt star-alt

"Tom looked after us very well , they were extremely busy but Tom never rushed us with any decision . Buying the car was extremely easy and efficient. Would recommend and would definitely use again . Since I have had the car the device light was still on and the have gone over and above to sort this out for me as quickly as possible."

a year ago

Bella star-alt star-alt star-alt star-alt star-alt

"Mystified by the good reviews. We wanted a car but they wouldn't hold it for more then 3 days. They still took our deposit though. Then someone else reserved it and they held it for 5 days. Then they released it but we decided not to proceed as it felt fishy. Then my phone bill came thorough and I had a load of charges from calling their 0845 number from w..." Read more

a year ago

Mohammed Rifaat star-alt star-alt star-alt star-alt star-alt

"All went smoothly. Very helpful"

a year ago

Johnny Turner star-alt star-alt star-alt star-alt star-alt

"Tom made the buying journey very easy for us! Quick replies to emails and everything was explained clearly. Happy to answer all the questions we had relating to the cars history. Would absolutely recommend! Also the team at the Bradford (our local Carsa) were very good when we collected it! 10/10 Folks!"

a year ago

chris bailey star-alt star-alt star-alt star-alt star-alt

"tbh who likes dealing with car salesmen? Dealing with the sales team was less painful than I expected and all done remotely. I did come away thinking I got a good deal on a Tesla."

a year ago

Rochelle star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with buying a car from Carsa. My sales agent on the day was Andreea. She was patient, kind and showed real knowledge and expertise. She took her time to answer all my questions in detail and help with anything and everything I needed. She was great! Thank you so much Andreea."

a year ago

Phil & Claire star-alt star-alt star-alt star-alt star-alt

"Quick & easy to book appointment to test drive vehicle. Being trusted to take vehicle for a 30 minute test drive was lovely. Jess & Gideon were friendly & helpful, no pressure selling. Great experience all round. Would definitely recommend."

a year ago

Lyn star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience today at Carsa. Prem could not have been more helpful. There was no high pressure selling, just honest facts and a quick and trouble-free transaction. Loved the car, although it was not the one we went to see, we got an even better one. Really pleased, would definitely use this company again."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Was served by Prem who was really friendly and helpful, made sure I was happy with the car I was buying and made sure we knew what was going on every step of the way, incredibly happy with the service from Prem and the rest of the Carsa team!"

a year ago

Learning Space star-alt star-alt star-alt star-alt star-alt

"Many thanks to Tracy at Carsa, great customer service and excellent cars."

a year ago

Ana star-alt star-alt star-alt star-alt star-alt

"SIDRA is very friendly and professional, providing excellent service."

a year ago

Sam Whur star-alt star-alt star-alt star-alt star-alt

"Great service by Sidra"

a year ago

Calin Gheorghe star-alt star-alt star-alt star-alt star-alt

"We were met by Anil at Carsa Mountsorrel who was very patient and really helpfulful as we are from România and are finding difficult to get across our needs to purchase our vehicle. His CustomCar service and sales skills were very very good and easy to understand. Well done Anil and a big thank YOU."

a year ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Smiley, friendly, welcoming staff!.. few niggles but handled well. Even though we got passed around with various people, still felt personal/ looked after..Jacob was a star 👏.. overall great job, lovely car so all good! Drove back happy and would recommend! Well done Carsa. Many thanks."

a year ago

Cristinel Istrati star-alt star-alt star-alt star-alt star-alt

"The staff was very friendly, in particular John who took great care to answer and assist me throughout the whole process"

a year ago

Wayne D star-alt star-alt star-alt star-alt star-alt

"Jamie Smith who sorted out the finance was brilliant and made everything clear & easy to understand. & Prem who showed us the car was very good in explains the details of the car to us."

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Pleasant staff Stress free purchase"

a year ago

Matt Bunyan star-alt star-alt star-alt star-alt star-alt

"The customer care at Carsa has been outstanding and particular thanks goes to Atif who has been amazing. He has been very patient and shown great interest in ensuring we chose the right car for our family. Atif has gone above and beyond to supporting us through this process and we very much appreciate all of his efforts. We go away very happy customers!"

a year ago

Josh Silversides star-alt star-alt star-alt star-alt star-alt

"Good effort from the mountsorrel team, had to wait a wile for finance but was sorted out. Prem the salesman was polite and friendly, no pushy sales tactic overall happy with the service. Would recommend"

a year ago

Mike Davis star-alt star-alt star-alt star-alt star-alt

"I’ve had many dealings with car sales, but must say that the staff at Carsa (Mountsorrel Branch) were the best, absolutely fantastic. A special Thanks to Dan & Atif, who were so helpful & made the entire transaction fluent, enjoyable and done with a brilliant sense of humour."

a year ago

Neil Lockhart star-alt star-alt star-alt star-alt star-alt

"After phoning and booking an appointment to view a car, we travelled over 2 hrs. to Mount Sorrel only to be left sitting around for an hour. Only after the third time of speaking to someone was I informed the car had been sold. After this experience of the company, not only would I never think of buying from them I would actively discourage any one I knew fr..." Read more

a year ago

Lisa Head star-alt star-alt star-alt star-alt star-alt

"Everything are good apart from long waiting to sort out everything. We are happy with the way they treated us while we were here. We were looking after by Jacob!"

a year ago