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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jessica Millin star-alt star-alt star-alt star-alt star-alt

"Adam was great managed to get everything sorted all in one day "

a year ago

Tracy Claughton star-alt star-alt star-alt star-alt star-alt

"I visited tindale today and was helped by Kyle. He was very knowledgable in the vehicles he showed me around and his information helped me massively in making the decision on which car type to go for. I was also making the switch from manual to automatic and after his guidance felt more confident in driving them. "

a year ago

Kallum Johnstone star-alt star-alt star-alt star-alt star-alt

"Dan Dean & Gaurav @ Cannock were really helpful, very honest and transparent with helping me purchase my brand new (to me) Tesla Model 3, they helped me with everything and if I was to ever come back - I would ask for them :)"

a year ago

Harriet Ingham star-alt star-alt star-alt star-alt star-alt

"Dan Dean at Cannock was great 😊 Couldn't be happier with the experience. From the moment we walked in, Dan was welcoming, professional, and knowledgeable. I highly recommend to anyone in the market for a new vehicle. Thank you for your outstanding service!"

a year ago

Cailum star-alt star-alt star-alt star-alt star-alt

"AVOID AT ALL COSTS. They tried to give me a car which needed its front brake pads changed in 3400 miles which would have cost me ÂŁ700. I specifically asked if the alloys would be refurbed and they agreed this would be done as they were curbed and it was not done. The car had a gauge taken out of one tyre with another having cracks. The car had 3 different t..." Read more

a year ago

kate barr star-alt star-alt star-alt star-alt star-alt

"This relates to Durham Big modern showroom and customer area , we visited on a Tuesday , test drove the car within half hour of arriving, then agreed the purchase. Came back Thursday for the handover and drove off all taxed insured and sorted. So a few things to point out here , they only take bank transfers - no card payment. They don’t have any sales ma..." Read more

a year ago

Yorkshire boiler care limited star-alt star-alt star-alt star-alt star-alt

"Easy and gas experience with friendly staff. Would definitely use again"

a year ago

Steve Irving star-alt star-alt star-alt star-alt star-alt

"I would like to say Mr Steve Irving was an excellent Car sales host we came to Carsa to look at an A class Mercedes which we brought Very polite professional informed us of all the expenses fully Very pleased with the experience highly recommended "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Five start all the team I would definitely recommend everything sorted quickly and efficiently yes, five stars to Amber Gary and the team"

a year ago

Heather Neilson star-alt star-alt star-alt star-alt star-alt

"Whilst the staff have been polite and as helpful as they can be. We were devastated that after having received an email at 9 a.m. saying thank you for purchasing a car, we later received a phone call to say the vehicle had been wrongly priced on their website and it was ÂŁ2000, more than previously advertised and agreed. Gutted could not purchase this car in..." Read more

a year ago

John star-alt star-alt star-alt star-alt star-alt

"All good, quick and efficient. No problems and staff very helpful. "

a year ago

Nathan Harper star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received. There was a couple of issues but they resolved them promptly. "

a year ago

Iorga star-alt star-alt star-alt star-alt star-alt

""don't buy the extended warranty it's a scam after you buy the car from them they completely ignore you""

a year ago

Shane B star-alt star-alt star-alt star-alt star-alt

"Buying process was simple and straight forward, very friendly branch staff however that's where the positivity ends. We got home on the day of purchasing the car to find it won't lock due to an issue with the door handle - Not great considering they boast of doing a 207 point check on their cars. I went back to the branch that day as I tried multiple times..." Read more

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"What a lovely experience. Great friendly staff especially Bailey definitely recommend buying a car from here. "

a year ago

Mark Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, Josh (Southampton branch) gave us excellent customer service. He was informative and helpful from start to finish. "

a year ago

Jack Clarkson star-alt star-alt star-alt star-alt star-alt

"Staff were really quick and helpful. Provided everything i needed. Made it simple to understand everything. Want to thank the Durham branch for making it easy and quick to collect and sort out the car!"

a year ago

Reemah Gibb star-alt star-alt star-alt star-alt star-alt

"We bought a Toyota from Carsa car dealers at Durham Auckland Bishop, we like the car, but the after sale customer care is bad, we have been chasing them for a service invoice that they have done for weeks but so far never received, I am not sure why they can't send it right away, is it that they've never done the car service or they lost it? We also asked th..." Read more

a year ago

Laurence Owen star-alt star-alt star-alt star-alt star-alt

"Helpful staff at Southampton branch, especially Josh who made my purchase easy and smooth. Visited several times to look at different cars and every time all the staff were knowledgeable and patient. Thank you."

a year ago

Colin Atkins star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock show room was very professional in her approach to selling us a car. The premises were very clean and pleasant and other staff were friendly and helpful. Would definitely recommend to others "

a year ago

Sharon Lawley star-alt star-alt star-alt star-alt star-alt

"Great customer service, very calm and relaxing. Seb was not your typical ‘pushy’ salesman, very knowledgeable. Very happy customer "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Amber and Gary at carsa Bradford was very helpful"

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Poor dealership, scruffy and unorganised. Staff don’t engage. £17k Passat had a very poor recent re spray on the one side and wasn’t clean. They couldn’t even find the key. They talk the talk but don’t do the walk."

a year ago

Kamunge star-alt star-alt star-alt star-alt star-alt

"I had the best experience buying my first car with Carsa. From the first contact call to viewing, to driving away with my car..very good customer service. Their sales office in Swainswick is very friendly and welcoming. I liked the layout, felt like I was in a posh cafe buying a nice coffee; not dauting at all like you can imagine what it would feel like buy..." Read more

a year ago

Joely Williams star-alt star-alt star-alt star-alt star-alt

"My husband and I had a fantastic experience at Carsa Mountsorrel. Absolutely great value for money for a fantastic car, and a great customer service experience from Shabs who was extremely friendly and knowledgeable. He made us feel completely at ease and comfortable. We have spoken many times since just how pleasant of a trip it was and came away with a..." Read more

a year ago