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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Satvinder Khabra star-alt star-alt star-alt star-alt star-alt

"The experience with Carsa was brilliant went Smoothly and the staff was very friendly. Thanks"

9 months ago

Zoe Sedgley star-alt star-alt star-alt star-alt star-alt

"Debbie from Durham branch was an amazing support/help with our new car!"

9 months ago

Mr/Mrs Hambridge star-alt star-alt star-alt star-alt star-alt

"Great service with friendly professional staff who were amazing"

9 months ago

MR DAVID ROBERTS star-alt star-alt star-alt star-alt star-alt

"After sales service and communication is extremely poor. Car had issues when purchased, which Carsa arranged to for the car to go into a garage for repairs. Couldn’t get anyone to answer the phone at Carsa to settle an invoice, meaning I was left without a car for 5 days, for what should have been 1-2 days work maximum. There are still outstanding issues wi..." Read more

9 months ago

Angela Johnson star-alt star-alt star-alt star-alt star-alt

"Kieana was really helpful. Great experience 😁"

9 months ago

Emma star-alt star-alt star-alt star-alt star-alt

"Terrible experience at Carsa Bradford. Not enough staff working so had to wait for 10-15mins on arrival with no staff in sight at all even though we had an appointment booked. After viewing the car, we were then accompanied on the test drive by a member of staff and told there was a set route we had to take- only 1.5 miles up the road and back. For me and m..." Read more

9 months ago

Jarlath Dean star-alt star-alt star-alt star-alt star-alt

"I showed up quite early, and they were more than accomodating. Was in and out within an hour and a half including a test drive. All the staff were very friendly, especially Debbie who served us."

9 months ago

Colin Hall star-alt star-alt star-alt star-alt star-alt

"4 Hours , in total, waiting over two days - not enough staff to see people. This is a massive commitment on expenditure and not being able to speak at length about exchanging cars is concerning. Due to the handover of my car on Mon 31/07, which was hastily done , i left my driving glasses/sunglasses in the car. I have called numerous times and emailed Carsa..." Read more

9 months ago

Roshnee Gill star-alt star-alt star-alt star-alt star-alt

"The whole team was approachable, friendly, helpful and work the finance to suit my needs. I was kept informed all throughout the process."

9 months ago

Stephanie Evans star-alt star-alt star-alt star-alt star-alt

"Excellent, efficient and professional service. First time buying a car online, and it was delivered as described. Would definitely recommend and use the service again."

9 months ago

Joanne Myatt star-alt star-alt star-alt star-alt star-alt

"Excellent service provided by both the team in the dealership and on the phone. I had a lot of questions as wanted to make sure both the car and deal were right for me, nothing was too much trouble. Would definitely recommend!"

9 months ago

Richard Moy star-alt star-alt star-alt star-alt star-alt

"I was very happy with Matthew great service today."

9 months ago

richard star-alt star-alt star-alt star-alt star-alt

"Only 1 key for car and haven't seen service book"

9 months ago

Niketan star-alt star-alt star-alt star-alt star-alt

"great service from John and Tom from start to finish. they both looked after me from viewing and collecting my car. thank you so much"

9 months ago

Howard star-alt star-alt star-alt star-alt star-alt

"Happy with Matthew's help and approach."

9 months ago

Kay 😊 star-alt star-alt star-alt star-alt star-alt

"Becky was so helpful and lovely! She answered all of my questions and was really friendly and she makes a great cup of tea!"

9 months ago

Daniel nicholson star-alt star-alt star-alt star-alt star-alt

"Brilliant throughout with communication and also the walkthrough on the video for payment and cover options"

9 months ago

Gary weatherston star-alt star-alt star-alt star-alt star-alt

"Debbie and Lauren at the Bishop Auckland branch were absolutely wonderful. I spent a few hours within the dealership and their warm, friendly demeanour made whe whole experience a pleasure."

9 months ago

Glen Larkin star-alt star-alt star-alt star-alt star-alt

"1.We were kept waiting over two hours because there were only two staff trying to deal with numerous sales and witnessing people giving up and asking for their documents and keys back so they could leave (not good) 2. After agreeing a price for my trade in previously and then driving from Rotherham to Bradford to complete the sale was then told that my trade..." Read more

9 months ago

Vanessa Brand star-alt star-alt star-alt star-alt star-alt

"The young lady called Casey was amazing at the Bradford branch couldn't do enough for us. We did purchase the car we wanted. Unfortunately you as a company lost 2 sales that we saw as not enough staff to deal with them, 6 people waiting and only 2 staff. A big thankyou to Casey for the help you do an amazing job thankyou"

9 months ago

David Taylor star-alt star-alt star-alt star-alt star-alt

"Excellent service, a smooth handover, and after pointing out some interior cleanliness issues, I was offered a full valet and ensured I was completely happy with the condition of the car before I left. Thanks to the manager and staff for the help and assistance!"

9 months ago

Yiannakis star-alt star-alt star-alt star-alt star-alt

"very good , informative and helpful service all around"

9 months ago

Nicola Richards star-alt star-alt star-alt star-alt star-alt

"Your colleagues very professional fast and efficient 10/10 at their game.I dealt with Lauren at your bishop Auckland branch very professional.good look for the future."

9 months ago

Ellie B star-alt star-alt star-alt star-alt star-alt

"Matthew did really well with me and my grandad. He was really helpful and tended to our needs quickly."

9 months ago

Website User star-alt star-alt star-alt star-alt star-alt

"A good team of people, good selection of cars and a convenient location. I originally went to view a different car but they quickly reacted in getting the other car out the showroom and ready to test."

9 months ago