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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

John Banning star-alt star-alt star-alt star-alt star-alt

"So easy to buy a car"

8 months ago

Kim Richardson star-alt star-alt star-alt star-alt star-alt

"From first contact everything was easy. Staff affable and helpful and the process suitably automated to make it seamless. Tiny gripe is they need to empty their voicemail boxes. Otherwise excellent."

8 months ago

Martin Woods star-alt star-alt star-alt star-alt star-alt

"good service , ,face to face sales would be more beneficial. listing declared v5 available yet when trying to change ownership online the v5 that was with the sales wasn't accepted and therefore I have had to send off for a manual v62 but this is being reimbursed .... gr8 just an unfortunate clerical error in changing ownership but overall very satisfactor..." Read more

8 months ago

David Haith star-alt star-alt star-alt star-alt star-alt

"Made to feel welcome by Becky, looked after through out my visit"

8 months ago

Andrew Greenwood star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, no pressure sales person and a good price paid for my car. I would buy from Carsa again."

8 months ago

Kelly Wright star-alt star-alt star-alt star-alt star-alt

"Brought our car in for a valet and Gardx paint treatment. Such a great job, the car looks brand new! Really impressed and would highly recommend"

8 months ago

Rhys Ellis star-alt star-alt star-alt star-alt star-alt

"Becky was very helpful and a credit to the company. The only reason it's not 5 star is there is no one to greet you when you arrive and you have to shout up to the balcony."

8 months ago

Maria Folland star-alt star-alt star-alt star-alt star-alt

"Experience was good. Helpful staff and a satisfactory outcome"

8 months ago

colin jones star-alt star-alt star-alt star-alt star-alt

"they claim they do a 204-point mechanical and cosmetic check but do they as there was a few things on my check sheet that was marked as checked but clearly was not as one of the boxes was checking to see if there had been any recalls but when i picked my car up and i checked the manufactures website and the gov.uk websites both said it had a urgent recall f..." Read more

8 months ago

Eugene Macrae star-alt star-alt star-alt star-alt star-alt

"Great experience purchasing from Carsa"

8 months ago

blue star-alt star-alt star-alt star-alt star-alt

"delivered car ok,but since then disgraceful service,hadnt received log book or service history.got in touch when endless times .on phone in total over 30 mins and just cut off,left on chat line for over an hour while morgan the op went home.customer 'DONT'care service is a joke,only because i was going to omsbudsman i now have logbook on the way.still no ser..." Read more

8 months ago

Kirsty star-alt star-alt star-alt star-alt star-alt

"All of the staff I met at the Carsa Durham branch were welcoming, friendly and helpful. I dealt with Katie and she was lovely; she listened to what I wanted and needed from my next car and made some great recommendations when the car I originally went for wasn’t the one."

8 months ago

Ian Richardson star-alt star-alt star-alt star-alt star-alt

"Happy with the car and the way it was dealt with"

8 months ago

Brett star-alt star-alt star-alt star-alt star-alt

"Great service 10/10 Jess at the Southampton branch was so helpful and patient with us also had really good knowledge, also Malcom was such a great help when explaining the warranty which we added to the car, Malcom made it a very easy process"

8 months ago

Joanna Cassidy star-alt star-alt star-alt star-alt star-alt

"Excellent much appreciated, great friendly service 👍"

8 months ago

Mr Clive Dias star-alt star-alt star-alt star-alt star-alt

"It was really wonderful to deal with Carsa !!!! They are very professional and hands on with their knowledge of cars. They were helpful in closing my deal with my car and made it so effortless."

8 months ago

Fern star-alt star-alt star-alt star-alt star-alt

"Thanks to matt & Stacey for all your help when collecting our new vehicle at"

8 months ago

Jhonnybab Fernandes star-alt star-alt star-alt star-alt star-alt

"I purchased my Qashqai on 16 Aug from Carsa Southampton and I'm very pleased with the kind of service received from John and the entire staff. I travelled all the way from Swindon to Southampton but due to traffic I was very late, even than John did all the formalities very quickly and he was very kind enough to wait until all the formalities of insurance wa..." Read more

8 months ago

S Bandara star-alt star-alt star-alt star-alt star-alt

"Mathew and Stacey were brilliant today and looked after us extremely well. We had a brilliant experience buying the car as a result"

8 months ago

Mrs slater star-alt star-alt star-alt star-alt star-alt

"Matthew and Stacey Both have been very helpful. The car was well prepared. Very friendly service and we would be happy to come back. Thank you"

8 months ago

Alex Giannozzi star-alt star-alt star-alt star-alt star-alt

"I was really impressed with Carsa . They went beyond my expectations. We purchased a car with them , best price on the market . Our part exchange valued in a fair price . Everything done in 2 days , car delivered in my house . For sure this is the only place I will buy cars from now on ."

8 months ago

Jason Snelling star-alt star-alt star-alt star-alt star-alt

"The lady who sorted my car was very helpful My only criticism was the time it took to finally pay the bill as I had to wait over one hour"

8 months ago

Chandra star-alt star-alt star-alt star-alt star-alt

"Sold faulty car! Stay away from these people!! This is really sad that I bought my car from Carsa believing that they were a reputed dealer, and thought that they sell road worthy cars, but they were no where near. I was told that 204-point vehicle inspection was carried out on the vehicle prior to the sell, and I believed that the dealer would do safety ch..." Read more

8 months ago

Cleaver1 star-alt star-alt star-alt star-alt star-alt

"Good customer service, we felt important to the sales guy Prem, this was a great impression and made the deal happen"

8 months ago

Donata Noad star-alt star-alt star-alt star-alt star-alt

"Could have been a better experience if the guys were less focused on their hand held devices and talked to me for a moment. Got there, I wasn’t shown the car, right away asked for my driving licence and then sent off for test drive… without even showing me where the electric brake paddle might be. Bit overwhelming experience test driving a car in unknown are..." Read more

8 months ago