Carsa icon

Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Annette Dinsdale star-alt star-alt star-alt star-alt star-alt

"Our experience with Carsa was very positive in every way. Louie couldn’t have been more helpful especially with the technology side of things. Absolutely no pressure was put on us at any stage unlike a lot of car sales people. Very happy with our eventual purchase and wouldn’t hesitate to use Carsa again in the future."

2 years ago

Graeme star-alt star-alt star-alt star-alt star-alt

"No nonsense. No care salesman BS. Up front and honest."

2 years ago

Matthew Cleaver star-alt star-alt star-alt star-alt star-alt

"Amazing service. Jamie & Mike a credit to the company 👏🏻👏🏻👏🏻"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Bought this car but had to have it delivered to the Bradford outlet from Southampton, This was not without problems as it missed the transporter for the initial appointment but when it arrived it was near new, any slight defect is too minor to quibble given the age and the mileage. No pressure sales, i just took it on a test drive and was left alone to fully..." Read more

2 years ago

Scott Bailey star-alt star-alt star-alt star-alt star-alt

"Great service and well treated by the staff especially Kieanna."

2 years ago

Kenny star-alt star-alt star-alt star-alt star-alt

"Just bought a used SEAT Leon from the Mountsorrel site. Kieanna and her colleague were helpful and caring right along the whole process. It tooks only two hours to complete the arranged test drive and paperwork. Huge thanks to Malcolm from the Zoom call as well! Highly recommended to someone who is looking for a good used car!"

2 years ago

Giorgio Spacagna star-alt star-alt star-alt star-alt star-alt

"Took a while to get my documents due to the wrong email address, but the buying and PX of my car was quick and easy."

2 years ago

Suruj star-alt star-alt star-alt star-alt star-alt

"I have to say my recent experience in buying car from Carsa Bradford was brilliant. It was different from the usual forecourt buying where sales takes precedent over everything else. From seeing my car online, visiting the showroom, meeting Emelia, who was absolutely brilliant, in reserving the car online, Tom and Callum were excellent and when the car arriv..." Read more

2 years ago

Fia star-alt star-alt star-alt star-alt star-alt

"Staff are helpful"

2 years ago

Steven Simpson star-alt star-alt star-alt star-alt star-alt

"Overall good experience but frustrated by having to collect from Loughborough when transport vehicle drove past Northampton to deliver vehicle to Loughborough."

2 years ago

Richard Williams star-alt star-alt star-alt star-alt star-alt

"Ok purchase but the handover team were far too pushed and busy to spend quality time with customers. They had to spend a lot of time apologising for delays. Nice guys but need far more of them. I also had to wait over 30 minutes for my vehicle to be prepared , despite having a firm appointment."

2 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very simple process, everything you need is explained clearly without the pressure to buy anything you don't want."

2 years ago

E BIRKS star-alt star-alt star-alt star-alt star-alt

"Great service, the staff where exceptionally helpful. Ralth was well informed and friendly, giving sound advise"

2 years ago

Ian U star-alt star-alt star-alt star-alt star-alt

"Buying of the car worked well even with virtual sales/technology. Pleased and happy with car purchase so far. Less happy with warranty, after reading small print not the gold star service promised with several exclusions."

2 years ago

philip star-alt star-alt star-alt star-alt star-alt

"Very easy to buy a car, great head office staff and not pushy , small niggle with a windscreen wiper blade that wasn’t sorted prior to collection but £30 worth of fuel and reimbursement of the cost of sorting it out myself was more than fair"

2 years ago

Miss Charlotte Elizabeth star-alt star-alt star-alt star-alt star-alt

"Great service, zoom calls worked and I think this is the future of car sales."

2 years ago

Rebecca Paterson star-alt star-alt star-alt star-alt star-alt

"Excellent service particularly from our customer service rep called Sidra. She even looked after our son for five minutes when he was in the showroom. Although it wasn’t a quick transaction as buying a car isn’t it was a very pleasant one thanks to her and her hospitality."

2 years ago

Emma Lyons star-alt star-alt star-alt star-alt star-alt

"Fantastic service from the easy and friendly initial sales team call, the purchase video call after the test drive and further conversations with the customer care team. A special mention also to Joseph Allen from the customer care team, regarding an issue with the radio, which he helped me sort out very quickly without quibble and satisfactorily. We are..." Read more

2 years ago

happytraveller star-alt star-alt star-alt star-alt star-alt

"Bought a lovely car but mucked around from Friday to Thursday as it 'wasn't ready,' in preparation, MOT (it wasnt), query etc. Finally collected but chap washing it while we waited to test drive?? Pay. Sales chap not at all phased by it.Previous owners debris in glove compartment. Lovely car"

2 years ago

Daniel Hague star-alt star-alt star-alt star-alt star-alt

"Car buying and selling was made simple, Ellie was amazing and walked me through the whole thing in detail."

2 years ago

Imran star-alt star-alt star-alt star-alt star-alt

"Carsa have been a great company to buy from. I had a couple of problems but they resolved them efficiently. On the phone they were honest and clear about their pricing and provided full details of the car and work already done it including answering some technical queries regarding electric vehicles and battery health. I paid the deposit and went down to..." Read more

2 years ago

dave panton star-alt star-alt star-alt star-alt star-alt

"I purchased a car from carsa bradford and was greeted by Sadiya, The service from hers was second to none."

2 years ago

Adrian Bennett star-alt star-alt star-alt star-alt star-alt

"Daniel Hasan, thanks for helping me out with my purchase today. Thanks to Amelia too for the awesome coffee 😁"

2 years ago

Garfield Koo star-alt star-alt star-alt star-alt star-alt

"The environment of the Bradford branch is decent. Ishy and his team are nice and helpful."

2 years ago

Nicci star-alt star-alt star-alt star-alt star-alt

"Very relaxed and streamlined service, Louie who looked after me was fun and friendly."

2 years ago