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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jennifer star-alt star-alt star-alt star-alt star-alt

"Great service and lovely car."

5 months ago

Margot star-alt star-alt star-alt star-alt star-alt

"A* for Mike. Great help."

5 months ago

Andrew Thomas star-alt star-alt star-alt star-alt star-alt

"Put a fully refunderble £99 deposit down on a bmw to reserve it, for the next day when we had agreed the price they changed and bumped up the payments amount so I declined and now they still have my refunderble deposit of £99 that they have been promising every day for 3 weeks now that they are going yo redund me but still nothing.... don't pay the deposit y..." Read more

5 months ago

Rachael Upham star-alt star-alt star-alt star-alt star-alt

"Didn’t like that the service in the showroom wasn’t 1-1. Staff in show room didn’t have any urgency and we were left waiting long periods of time while they were serving other customers which really stung out the process unnecessarily. There wasn’t enough staff for the customers, no one to greet you at reception and staff ignored you if you were stood waitin..." Read more

5 months ago

Richard Vaughan star-alt star-alt star-alt star-alt star-alt

"The host, Steve did a great job in explaining the process and answered any questions we had. He was ably supported by Abbz, the manager who made us feel welcome. A very enjoyable experience. "

5 months ago

Chris Austin star-alt star-alt star-alt star-alt star-alt

"Mitchell at the cannock branch. Truly outstanding service. Thank you! "

5 months ago

John Hanson star-alt star-alt star-alt star-alt star-alt

"Had a problem with the car after just 2 weeks. Very impressed with how it was sorted out. Would like to thank the driver who collected the car and returned it after the repair. Unfortunately don’t know his name but was really helpful and went the extra mile to help. So whoever you are thank you,much appreciated "

5 months ago

Kris D star-alt star-alt star-alt star-alt star-alt

"Carsa have been fantastic sorting my new car. Dan Dean was especially helpful with his assistance, he made it very easy to get everything sorted and ready for me to drive away the same day. Would 100% recommend to all my friends and family."

5 months ago

Demi Hughes star-alt star-alt star-alt star-alt star-alt

"Have just brought a new car from carsa. Excellent customer service from Eric, he was really helpful and friendly and made our car buying experience great! "

5 months ago

Lizzie star-alt star-alt star-alt star-alt star-alt

"Mitch from the Cannock was really helpful guiding me through buying my new car today"

5 months ago

THOMBA DOMBALOMB star-alt star-alt star-alt star-alt star-alt

"Mitch at the Connock branch was extremely helpful. He let us test drive and have a good look at the car whilst also letting us have some time to chat when we needed it."

5 months ago

Tom Tolton star-alt star-alt star-alt star-alt star-alt

"Friendliness of staff and good help in sorting transfer paperwork. "

5 months ago

Hall star-alt star-alt star-alt star-alt star-alt

"Bought £20000 car from Carsa Durham Carsa say they carry out 204 point check but apparently missed rear light clusters full of water with a hole drilled in them to let water out when boot was open we know Carsa knew about this cause when we went to collect the car three people were looking at the open boot which would have had water leaking out as it had jus..." Read more

5 months ago

Carla Geary star-alt star-alt star-alt star-alt star-alt

"Rafael was great to deal with, very polite and helpful, very informative. Couldn’t do enough for me! "

5 months ago

Angela Eze star-alt star-alt star-alt star-alt star-alt

"My husband and I got a car from Carsa 2 years ago and another one today. The service we got from Shabs today was absolutely amazing. I recommend them to anyone looking a a reliable car dealer."

5 months ago

Joel Pedrini star-alt star-alt star-alt star-alt star-alt

"I received a very enjoyable experience purchasing a new car from Carsa. My sales executive Jordan was extremely helpful and patient to all required needs. Would definitely recommend. "

5 months ago

Mitchell Connor star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock Really good customer service, friendly and helpful and made the whole experience easy "

5 months ago

Lee Townsley star-alt star-alt star-alt star-alt star-alt

"Can't grumble at all. Well looked after by Humza and Eric. Would definitely consider using Carsa again for future purchases."

5 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Waited 2 days for anyone to ring me to reserve a car. When they rang there’s fees to move the car from another branch, non-refundable, fees to use external finance. The customer service buying a car is a joke so that’s when they ‘want’ your money which is a huge red flag as to their behaviour after they have it. Honestly avoid them"

5 months ago

KeithF star-alt star-alt star-alt star-alt star-alt

"A quick trouble free purchase. Staff very helpful and very knowledgeable."

5 months ago

Ahmad Hamidi star-alt star-alt star-alt star-alt star-alt

"I am very very satisfied from all of staff thanks I will do recommendations to all my TAXI DRIVER frind "

5 months ago

Jenny Wainwright star-alt star-alt star-alt star-alt star-alt

"Came to Carsa Mountsorrel, was greeted by Shabs. Throughout the whole process he has been fantastic and understanding, never pushy. It has made my buying a car from here a lovely experience."

5 months ago

Claudia Ilie star-alt star-alt star-alt star-alt star-alt

"Amazing service! My experience at the dealership was amazing ending up going home with a car! Really helpful and skilled staff! "

5 months ago

Kieren barlow star-alt star-alt star-alt star-alt star-alt

"Dan dean - superb help when coming into the Cannock store, really helped me with my finance application and getting my car finalised."

5 months ago

Jenna Shepherd star-alt star-alt star-alt star-alt star-alt

"Kieanna was very professional and friendly Answered all questions and queries we had regarding our new purchase"

5 months ago