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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Natalie Sweet star-alt star-alt star-alt star-alt star-alt

"Great customer service"

a year ago

Kate Bahooshy star-alt star-alt star-alt star-alt star-alt

"Great experience, no pushy sales techniques and felt well looked after throughout the whole experience. Thanks to John for making this a pleasant journey!"

a year ago

Liam Toon star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, who are more than happy to help with all queries. Went only with the intention of a test drive, and drove the car home the same day! Was guided and assisted through every step of the way. Would definitely use Carsa again!"

a year ago

Philip Tomlinson star-alt star-alt star-alt star-alt star-alt

"Found the exact model of car I was after. Arranging the test drive very simple and easy. Arrived for test drive, all the staff smartly turned out and polite, offered the usual free beverages, very relaxed with no pushy sales people which is a massive bonus. Decided to buy and got a decent part exchange valuation so the deal was struck. Arranged to pick my ne..." Read more

a year ago

Vicky star-alt star-alt star-alt star-alt star-alt

"Very good service from contacting to driving away the same day. Quick no nonsense helpful, clear and efficient service from John, i would recommend him as a sales person to everyone. Transaction person also very clear, helpful and efficient. Nice showroom, perfect cup of tea!"

a year ago

Typicalfulx star-alt star-alt star-alt star-alt star-alt

"The company really took care of me as I brought a car a month before and had some problems with it they gave a me the best price for mine was very fair and coke to a great agreement to get me my new car also the boy Jacob who showed me around was young but very nice not a salesman talking rubbish people know now what salesmen are like I feel it puts me off a..." Read more

a year ago

customerSalvatore Scarano star-alt star-alt star-alt star-alt star-alt

"In Southampton (carsa)I collected a car and the people that helped me were very helpful polite amd done everything to make my day perfect .especially a guy called Gedeon"

a year ago

Lisa Weller star-alt star-alt star-alt star-alt star-alt

"We had some issues with payment as bank transfer required and we couldn’t connect to show room Internet. Otherwise staff were fantastic and process made very easy. Would definitely use them again."

a year ago

Md Shaheen Reza Chowdhury star-alt star-alt star-alt star-alt star-alt

"I had poor experience when I was served on Southampton branch - the reason I gave still 3 starts due to online / zoom meetings were good."

a year ago

Abhilash S.M star-alt star-alt star-alt star-alt star-alt

"Absolutely wonderful experience. Jacob was very professional and knowledgeable."

a year ago

Suk Bahadur Gurung star-alt star-alt star-alt star-alt star-alt

"Staff's are really friendly n helpful, John help us from beginning to end to select a car, He gave us lots of information about car plans n safety aswell thank you so much we will definitely visit again in future."

a year ago

Muhammad Kashan star-alt star-alt star-alt star-alt star-alt

"Excellent service…"

a year ago

Kaylan Holmes star-alt star-alt star-alt star-alt star-alt

"Avoid this dealership!! Especially the manager Martin! Reserved an Audi S3 (OY62 ONH) with an appointment on the 26/5/23 at 5pm. I was taken out for a test drive by a nice and polite woman. There was a few issues with the car: - ESC light came on when started - Rear pads have 3mm left - No history of waterpump and cambelt being changed - Poorly refurbishe..." Read more

a year ago

Adam Rose star-alt star-alt star-alt star-alt star-alt

"An interesting experience from the sales team, but as an ex car salesman times are moving on fast. The car i wanted and in the specification i wanted, they had and im very pleased with it. The speed of delivery / handover were impressively fast. I did find a fault on test driving, and eventually found a solution to overcome this. It's worth making note that..." Read more

a year ago

Graham Muduwa star-alt star-alt star-alt star-alt star-alt

"Great experience it was , loved the staff very helpful and friendly"

a year ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great service as always from start to finish,deliverys are seamless and the cars are always prepped to the highest of standard,will be back soon for car 21. Mark,Courtesy Taxis."

a year ago

Emmanuel Ekere star-alt star-alt star-alt star-alt star-alt

"Good customer service"

a year ago

Fay star-alt star-alt star-alt star-alt star-alt

"Great experience would highly recommend this car garage"

a year ago

A McMorine star-alt star-alt star-alt star-alt star-alt

"wonderful car and smooth process"

a year ago

Heidi C star-alt star-alt star-alt star-alt star-alt

"This was the second vehicle I purchased from Carsa. Living in Cornwall the first time I opted to have delivered. Super easy experience you can even track the vehicle while it is being delivered to you! The second time I part exchanged the vehicle back. All agreed online prior to driving up and the customer service was great. Well worth the 7 hour round trip..." Read more

a year ago

Peter Leigh star-alt star-alt star-alt star-alt star-alt

"All went very well - All questions dealt with in a professional manner. All documentation completed efficiently. Absolutely no hassle at any stage."

a year ago

Alan Moulden star-alt star-alt star-alt star-alt star-alt

"Overall ok but then on leaving noticed there was no tools for changing the wheel on a 4 month old car....should have been checked"

a year ago

A McMorine star-alt star-alt star-alt star-alt star-alt

"My initial experience was poor however eventually the team turned it around. I have been given a free one month GAP policy which was not even discussed with me on delivery, which is a worry, but overall i am satisfied!"

a year ago

Debbie star-alt star-alt star-alt star-alt star-alt

"Very good service, staff very attentive. Looking forward to owning a great car from Carsa. We know we will return in the future."

a year ago

MR DAPO FUWA star-alt star-alt star-alt star-alt star-alt

"The members of staff were engaging, helpful and hospitable asking us if we needed anything. Tom the salesperson who attended to us made us feel valued. He was with us all the way through the process to the end when we drove our car out of the forecourt. Thanks all."

a year ago