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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

LTM star-alt star-alt star-alt star-alt star-alt

"Overall good. Frustratingly long winded to speak to someone and agree the sale, several selectively unanswered emails however price agreed in the end. Appointment made to view & collect the car (travelled to Swanwick from Cornwall). Exactly as described, drove well, presented well. Slightly odd buying experience - final transaction transfer, I was taken to a..." Read more

2 years ago

CY LAU star-alt star-alt star-alt star-alt star-alt

"Very good explanation and good sales."

2 years ago

Samuel Hobbs star-alt star-alt star-alt star-alt star-alt

"Had a good experience with carsa Bradford. Easy to deal with before going to see the car. Part ex dealt with and got a reasonable price for it. The handover was a bit weird. A zoom call with head office but it was done pretty quickly."

2 years ago

ROB STUBBERFIELD star-alt star-alt star-alt star-alt star-alt

"Ready to do a deal and nice people."

2 years ago

Manu Michael star-alt star-alt star-alt star-alt star-alt

"Friendly and quick service from Carsa especially from Andrea. Thanks team Carsa😊"

2 years ago

paul jackson star-alt star-alt star-alt star-alt star-alt

"Competitive prices, great choices of 2nd hand quality cars. Russell, Andrea, Adrianna and Gideon all very efficient Handover process very straightforward An easy buying experience Thank you"

2 years ago

Liam star-alt star-alt star-alt star-alt star-alt

"Very good customer service, so quick and efficient"

2 years ago

Colin Youlton star-alt star-alt star-alt star-alt star-alt

"Too good to be true, cars are cheap because they are poor quality, said on website no chips or scratches visible from two metres away, we spotted one from twenty metres away it was that big. Interior seat plastics were heavily scratched resulting in us walking away from car. We had traveled 2 hours and were expecting to drive home in a new car but after seei..." Read more

2 years ago

Derek Philpot star-alt star-alt star-alt star-alt star-alt

"Firstly i must say that Andrea who took me through the process of getting the car was very pleasant and helpful and the set up you have is very professional"

2 years ago

Ruban star-alt star-alt star-alt star-alt star-alt

"The team was really friendly, especially Jess, who was extremely polite with us and helped my wife and I in selecting the perfect car for our daughter."

2 years ago

joe legate star-alt star-alt star-alt star-alt star-alt

"Was apprehensive about using web based company at first but spoke to real people who were friendly. Saw real people at the sales centre who were also great and very helpful. Handover done by zoom call which was odd but actually fine. Sale went smoothly and we felt valued as customers. No over the top sales pitches"

2 years ago

Mary K Guiden star-alt star-alt star-alt star-alt star-alt

"Everyone I dealt with was so helpful, professional and patient. Everything explained really well and a good experience."

2 years ago

Andy Tsang star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing, great customer service, she was very polite and kind. An assett to the company!"

2 years ago

Buy Chan star-alt star-alt star-alt star-alt star-alt

"Sidra was execptional. Great customer service will be back t0 collect my new car!"

2 years ago

Pokekai Aaron star-alt star-alt star-alt star-alt star-alt

"Lovely,Friendly staff. Good selection of used cars at very competitive prices. Would tecommend"

2 years ago

Lauren Kate star-alt star-alt star-alt star-alt star-alt

"Great service. Dealings with Tom Merrit, Jeff Palmer and Steve Irving. Excellent customer service and quick responses. Car delivered in less than a week from initial contact and really happy with it! Highly recommended."

2 years ago

Millie Bdkr star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa have been helpful and very attentive from the second I stepped in and all the way to the car when I drove it home. Especially Raith and Dan. They were very informative and very professional. Would highly recommend to anyone purchasing their car to come here 😁"

2 years ago

Paul Simpson star-alt star-alt star-alt star-alt star-alt

"The 2 ladies who dealt with my on site were very helpful and couldn't do enough for me."

2 years ago

H Carr star-alt star-alt star-alt star-alt star-alt

"Great service from everyone we spoke to. The handover for our new car was quick and efficient. Very pleased with our new car!"

2 years ago

Mr Jonathan Brown star-alt star-alt star-alt star-alt star-alt

"I recently helped my daughter buy a car. We looked at purchasing privately but decided in the end to buy through a dealer for peace of mind. Our experience with Carsa has been really good. We identified a Mini on line. When we went to Southampton to view the car, it was as described and well presented at a fair price. After purchase, a couple of minor is..." Read more

2 years ago

christopher swan star-alt star-alt star-alt star-alt star-alt

"5 stars, turned up with no appointment, no test drive booked in ,and they were very busy this weekend , so a lovely lady made us a coffee , we will call her lashes , you know who you are , great table manner ,and a sale made .thank you all very much at the carsa team :)"

2 years ago

SE star-alt star-alt star-alt star-alt star-alt

"Test drive booked for the following Saturday, with no option to reserve because they only reserve it for 3 days. No notification that someone else has reserved the car, so went onto the website and had to find out for myself. Now test drive cancelled and left feeling extremely disappointed."

2 years ago

Chris Gardiner star-alt star-alt star-alt star-alt star-alt

"The branch staff were great and could not have been more helpful. I had to wait far too long for the remote payment and transfer Teams calls, and I don't know why the payment people just assumed that I would have mobile banking. The process would have been much quicker and smoother if the local branch staff had been allowed to process everything."

2 years ago

steve star-alt star-alt star-alt star-alt star-alt

"Lady on site was very helpful. Not keen on the zoom sales process, although the guy we dealt with was very good."

2 years ago

Zavia Peart star-alt star-alt star-alt star-alt star-alt

"Brilliant service, thanks to Harriette and the team for sorting this for me"

2 years ago