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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Claire Skelton star-alt star-alt star-alt star-alt star-alt

"Better explanation of the paperwork element at the end of the transaction by the online sales administrator would be good for customers not familiar with the fact the regulatory documents are now all online. Overall the experience was good and the representative Louie was very good - eager to please and very pleasant to deal with. It was a friendly atmosphe..." Read more

2 years ago

Anca-Gabriela N/A star-alt star-alt star-alt star-alt star-alt

"We recently bought a Nissan Quashqai from Carsa,Mountsorrel Loughborough. Lovely customer care both from store and from finance department.The sat nav card wasn't working at the moment we collect the car, however Martin, the store manager, ordered straight a new one for us, which was delivered in just few days.We appreciated Martin's follow up and his extrem..." Read more

2 years ago

Mark Harris star-alt star-alt star-alt star-alt star-alt

"Exceedingly good customer service. Minor issues with the new car all sorted very quickly with the minimum of fuss. Good fast response to reported issue. If you can evidence the issue the team are very focused on the solution without the usual prevarication."

2 years ago

Paul Large star-alt star-alt star-alt star-alt star-alt

"Great service, hassle free. Only One thing, did need a clean on the outside but once explained to Callum he sorted it straight away. Thanks"

2 years ago

Matthew Pearce star-alt star-alt star-alt star-alt star-alt

"Very smooth and easy process from reserving the car to test drive and purchase. Customer service throughout was great - Callum was very friendly and helpful. Looking forward to enjoying my new car!"

2 years ago

Matthew Smith star-alt star-alt star-alt star-alt star-alt

"I recently bought my car from Carsa in Southampton and I have to say what an absolutely first class service they provided. I had been looking for a specific car for a while, but hadn’t seen one that really appealed to me. I then seen one on Carsa in Southampton. Being from Edinburgh I realised it may have been difficult to get the car without seeing it, but..." Read more

2 years ago

Louise Neuchterlien star-alt star-alt star-alt star-alt star-alt

"Massively helpful, lots of advice and gave good deal. Very happy and would recommend to friends and family"

2 years ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Accompanied my son to test drive a car at Carsa’s Mountsorrel branch. In spite of all their promises of no hard sell, I admit that I was a tad sceptical. I needn’t have worried, as this was one of the easiest car purchases I have ever been involved with. We had pre booked a test drive and were immediately given the keys and left alone to look around the car..." Read more

2 years ago

Mr Christopher Brown And Mrs Brown star-alt star-alt star-alt star-alt star-alt

"Reserved online, went to collect, helpful and knowledgeable staff, Competitively price. Overall a good buying experience"

2 years ago

Alex Roberts star-alt star-alt star-alt star-alt star-alt

"Went to Mountsorrel to do a test drive pick up my new car and was welcomed, everyone was very friendly. I did have to wait 40 minutes to do the test drive, but the team did everything they could accommodate. Steve Shotter, Steve Irving, Kieanna and Martin were fantastic and made sure everything was in order and the process was very simple start to finish. Wo..." Read more

2 years ago

Louise Edmunds star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and a really straightforward process. I’ve never found it so easy to buy a car! Carsa gave me a fair deal on a part exchange and the staff were friendly and helpful. Special mention to Tom, Jacob and Martin who went above and beyond to make sure the sale went smoothly. The only criticism I’d have is that the car wasn’t particularly..." Read more

2 years ago

Jack Downing star-alt star-alt star-alt star-alt star-alt

"Excellent, speedy service. Very friendly staff. We were looked after by Kieanna who was very pleasant and informative."

2 years ago

John Mears star-alt star-alt star-alt star-alt star-alt

"WOW!! Brilliant service for Raith at the Moutsorrel was great! Very polite and down to earth guy to deal with. The whole experience was great, Steve and Tom were great over the phone and zoom! Very different way to buy a car, but was very smooth and quick, no messing, the way I like to work! I’d highly recommend and will definitely be back. Many thanks, Tom..." Read more

2 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"Great service throughout with Carsa, this is the future way of buying a car and I loved it. Special mentions to Matt Cleaver being a gent & Emilia doing a great job at collection in Bradford. Thanks guys will 100% buy again"

2 years ago

Jackie Gledhill star-alt star-alt star-alt star-alt star-alt

"I have just bought a Kia Picanto from Carsa, which I had 1st seen on Auto Trader. When I got in touch with them they told me the car was in Southampton but if I was interested they could get it transported up to their showroom in Bradford. I explained to them I wanted to put my car in for part exchange which was no problem. I went with my car to Bradford whe..." Read more

2 years ago

Matthew Adams star-alt star-alt star-alt star-alt star-alt

"From arrival I was very well looked after by Raith, everything was quickly dealt with in a very professional manner. Very good service all round"

2 years ago

Sofina Choudhury star-alt star-alt star-alt star-alt star-alt

"Amazing company no words can describe 😊"

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"The sales team at Carsa are courteous and professional but please beware should you need to return your car. Their website and every advert proclaims you can return the car with no reason needed. HOWEVER no mention is made of the t‘s and c’s and no asterisk is provided to guide you to them. Neither are they given in the emails or with the paperwork supplied..." Read more

2 years ago

Mr Peter Rushin star-alt star-alt star-alt star-alt star-alt

"Steve rushin hear why it's got my dad's name I don't no ,anyway Carsa brought new Mercedes c class from them great guys look after you good part ex change very fair on that score .happy with service so far thanks you Carsa"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"The easiest way I have ever bought a car! No hassle, just smooth from start to finish. They were all great people who I dealt with. No pushy or pressure sales tactics, just straight talking. Great Car, Great Service, Great experience! I would highly recommend them to all!"

2 years ago

K Ali star-alt star-alt star-alt star-alt star-alt

"Great experience"

2 years ago

El-mehdi Bensissi star-alt star-alt star-alt star-alt star-alt

"Bought a car from carsa glad I did because it was easy process the team are very professional I highly recommend it and If I get a new car in the future it would definitely be with carsa."

2 years ago

Seun star-alt star-alt star-alt star-alt star-alt

"It was a pleasure to buy our family car from Carsa. The whole experience was top notch, from the appointment booking to being shown around and buying our car. Callum, Andy and William were all very helpful and professional. Thank you guys again, would defo recommend. Plus we love our car :)"

2 years ago

James Barrington star-alt star-alt star-alt star-alt star-alt

"Really impressed with the service from calling up and speaking with Tom to popping down to the Loughborough branch and being looked after by Selcuk and the team. Not a hint of a hard sell."

2 years ago

Simon Langford star-alt star-alt star-alt star-alt star-alt

"Fantastic service as always from Kelly and the team at carsa , we have just completed the sale of our 5th car for our business from this great company"

2 years ago