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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Michael star-alt star-alt star-alt star-alt star-alt

"Prem looked after us like royalty and his service was second to none. I would highly recommended. 5*"

a year ago

Frederics Cooper star-alt star-alt star-alt star-alt star-alt

"Sadiya is an absolute star in the Bradford branch. I am very grateful for her help. She is polite, friendly, and extremely helpful as well as professional. She is a great asset to the company. However there are some issues I would like to address (not related to Sadiya) I would like to hear back from Carsa."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly proactive team."

a year ago

Nazmul Hussain star-alt star-alt star-alt star-alt star-alt

"Had a great time at carsa thanks to prem and the great team at carsa for making the sale easy and simple."

a year ago

Tash star-alt star-alt star-alt star-alt star-alt

"Far from easy, the people are nice the process is far from customer focused, very much a cost cutting exercise The garage we went to pick up our car from had 4 members of staff pretty much looking for something to do but unavailable to help as they relied on head office via zoom…… All bits missing out of the boot towing eye ect…. And was a negotiation that..." Read more

a year ago

Callum star-alt star-alt star-alt star-alt star-alt

"Ian at the Southampton branch has been an amazing help in our purchase of our new Hyandai. Massively recommend and a huge help!"

a year ago

Phil Creasey PCreaseyMedia star-alt star-alt star-alt star-alt star-alt

"Came in with my brother to swap his 08 reg Auris for a 17 reg Leon and the whole experience was great from start to finish. My brother started the process over the phone and when we came into the showroom we were greeted by Trem. He was very polite and helpful throughout the whole process. We then spoke to Steve over a video call who helped my brother finali..." Read more

a year ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Lost count how many cars i've bought from these guys for my taxi firm,everytime the service and standard is 100% thoroughly recommend. Mark@Courtesy Taxis."

a year ago

Elmo Piccardo star-alt star-alt star-alt star-alt star-alt

"Great service, very happy with my new car.Very competitive prices and proper well looked after car. Clean inside was amazing for a 58k miles car the car was looking like a 5k miles car.. Will buy from you again and recommend… Thank you"

a year ago

Simon Brook star-alt star-alt star-alt star-alt star-alt

"Booked a 12:30 pick up time, an hour later still waiting! In the end reception processed the V5 and tax as I did not have time to wait for a booth! Not sure I get that idea! 4 sales people sat around doing nothing while a que to take delivery. Ridiculous! Overheard other people moaning about it too"

a year ago

Callum Rowlands star-alt star-alt star-alt star-alt star-alt

"Raith was very helpful and patient and answered to all my queries."

a year ago

Ugur Basu star-alt star-alt star-alt star-alt star-alt

"I am very happy with the support from Raith. He was very supportive. Thank you"

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Timesaver took absolutely good care of me, she is very good at what she does."

a year ago

SSingh Tiwana star-alt star-alt star-alt star-alt star-alt

"Sadiya was very exceptional. She was the perfect host answered all the queries we had, later then took us on test drive, she explained all the features of the car we were interested in and sorted all the things for speedy purchase within just 30-45mins. Amazing experience throughout would deffo recommend to anyone interested buying their new car."

a year ago

Karl star-alt star-alt star-alt star-alt star-alt

"I was impressed with the end to end experience at Carsa - everything was very smooth and I even enjoyed the ‘virtual’ Zoom sales pitch. The staff were helpful and the car is great! Would recommend."

a year ago

Tash star-alt star-alt star-alt star-alt star-alt

"Accommodating and helpful staff! Prem was very helpful and polite when helping us at handover with our car. Very professional and chirpy!"

a year ago

Dave Boyland star-alt star-alt star-alt star-alt star-alt

"Very easy transaction and everything went smoothly"

a year ago

Sally Holland star-alt star-alt star-alt star-alt star-alt

"Found a car I liked online and paid the deposit to hold the vehicle until I was able to come for a test drive. Very friendly people, good service and not pushy at all."

a year ago

Callum star-alt star-alt star-alt star-alt star-alt

"Staff was extremely helpful specially Ian showing me the car around and test drive. Quite friendly and efficient Would definitely recommend buying a car from here"

a year ago

David Atkin star-alt star-alt star-alt star-alt star-alt

"Fantastic and friendly service"

a year ago

Katy Mcwhirter star-alt star-alt star-alt star-alt star-alt

"Professional, informed and looked after. Tracy went above and beyond. Very happy customer!"

a year ago

Lee Storrar star-alt star-alt star-alt star-alt star-alt

"Carsa was recommended to me by a close friend. When I asked him who I should speak with he said tat it doesn’t matter as the fine art or customer service flows through everyone that works there. He was not wrong! The cars have been prepared to a fantastic standard and are prices are more than fair considering the level of professionalism and hospitality that..." Read more

a year ago

Sam Forbes star-alt star-alt star-alt star-alt star-alt

"At no point in my visit to the Southampton branch was I made to feel welcome. I arrived and was handed a set of keys to take the car out for a test drive. No show around the car just off you go. After I returned from the test drive I agreed to purchase the car. I was then told to take a seat where I waited and waited. Eventually someone said that they are re..." Read more

a year ago

Paul Arthur Collins star-alt star-alt star-alt star-alt star-alt

"Was really looked after by all the members of the team. Sale was straight forward and well explained."

a year ago

Sree star-alt star-alt star-alt star-alt star-alt

"Had a very good experience with Anna who was very helpful and patient in explaining about the vehicle and finance options."

a year ago