About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Bruno
Marek Bakos
"We purchased our vehicle in Cannock and was very please to be there and served with very professional manners Kate did explained everything very well and gave us good support in choosing right car for us, 100% recommendations for this store . "
a year ago
Joyce Franks
"We went into Carsa today to buy a car which was advertised on the website in our area. The assistant at customer care said the car was somewhere in Southhampton (didnt know where) she said we could pay a refundable £99 deposit but had no idea when we might get it. When I asked if it would be weeks or months for delivery the response was a dismissive, “dont..." Read more
a year ago
paul vos
"I had a car delivered to Cannock to pick up and Katie dealt with the sale. She was extremely polite,concise,and knowledgeable. This made everything run very smoothly. Excellent customer service. The car was also as described and spotless inside and out "
a year ago
Ettie
"Very good. Was served by Josh and he was amazing, very patient and he answered all our questions."
a year ago
Darren Taylor-Ridge
"I have only one criticism of Carsa and it probably applies to all used car dealers. I felt totally pressured to buy multiple add-ons including a £1600 extended warranty which from experience many of these warranty's are not worth it, then then was seat protection, GardX and others, it marred the experience, I agreed the part ex, I wanted to pay and go......t..." Read more
a year ago
Mrs Wilcox
"Dreadful Customer Service No handover done by staff just given keys, staff lacked basic customer service skills, raised with manager on how we were spoken “at” and he just said I’m new I’ve only been here 4 days, not the response I would expect from a manager! "
a year ago
Rex Hyman
"Great, friendly service from John, answered all our questions and gave a lot of advice. Plus we enjoyed the biscuits "
a year ago
Owen IS
"Quick and easy, Adam was very accommodating and helpful "
a year ago
Maria
"Went to Carsa Halesowen branch on Sunday for an Audi A3. We were looked after by “Tall” Sam and Dan. They were very patient and gave us a lot of their time to help us find the right car and part-ex deal that was best for us. They did all the paperwork swiftly and we drove away with a lovely shiny A3. Thank you guys!"
a year ago
Dr. ANDERSON
"Excellent service. In particular thanks to Ellis for his professionalism knowledge and courtesy throughout the whole process. Thanks also to Hannah for first class communication skills. "
a year ago
Scott Miller
"We recently purchased a car through Carsa at the MountSorrel branch. Kieanna was professional and personable. She made the handover process smooth and enjoyable.. we love the new car. It’s what we expected and more! "
a year ago
Vivien Gunn
"The actual buying of the car was relatively straight forward but the after sales care is appalling. Six weeks after buying the car I have still not received the V5 or service history of the car, 2 phone calls and 2 emails later I still haven’t had any communication from the company !"
a year ago
Mike Foster
"Jordan did great job; made things straightforward.Test drive showed everything I needed. Good service; job done."
a year ago
Glyn Davis
"Filled out a form online within a hour had a call from a representative arranged to get the car to the garage for me kept me informed all the way through test drove the car and got the paperwork sorted for me and drove the car away could not ask for better service "
a year ago
Basri Yılmaz
"I recommend it to everyone with its friendly and helpful staff and affordable loan and guarantee offering."
a year ago
R Mills
"Mitchell Marvin at Cannock was marvellous. He dealt with the tax, private plate change and all other details so the part ex all went through without any bother He was also very friendly."
a year ago
s green
"Unfortunately I have had a poor experience with this company. They were very quick to secure my deposit to view a car however almost one week on I have still been unable to view it. There is an expectation from this company that customers will just wait with no given timescales. Carsa have today informed me it could be a further one week or two weeks "they..." Read more
a year ago
Ashley Goodchild
"Good service at Carsa Cannock from Jakur and Jay. Car price was good and any questions answered competently. "
a year ago
Juliana Kostinaite
"Met with Mitchell at Carsa Cannock. Amazing experience, explained everything really well and answered all my questions ☺️"
a year ago
customer
"Becky was amazing today. Very helpful, pleasant & made buying my car a great experience. "
a year ago
Sebastian Krystyan
"All information were included. Down point was that Car valeted not to best standards. Trying sell extra insurances and protection was not to our taste. Car had more scratches than expected for only one owner over 2.5 years."
a year ago
Bhav
"Excellent service by the Bradford branch Went through every detail very clearly From start to finish was spot on Nothing to fault on with the service Would recommend to anyone else "
a year ago
Tom Foote
"Eric at Carsa Loughborough was one of the most helpful car salespeople I’ve dealt with recently. He was quick to offer us assistance and went above and beyond to allow us to look at a variety of cars and testing them with our two children and all the challenges that come with them! Highly recommend the staff at Carsa Loughborough for a service that really h..." Read more
a year ago
Dave
"We purchased our car from Carsa in April, service was very good and it was a lovely car and had had a 204 point check? We needed an extra key which we understood so we purchased a new key from the main dealer and while it was there they did a complete free assessment of the car. They found that there was a missing wheel nut which we thought was quite serious..." Read more
a year ago
"Great experience! We were assisted by Steve Irving who was really helpful and kind. Recommend to everyone who'd like to purchase a car. "
a year ago