About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Mark Smith
Jack Clarkson
"Staff were really quick and helpful. Provided everything i needed. Made it simple to understand everything. Want to thank the Durham branch for making it easy and quick to collect and sort out the car!"
6 months ago
Reemah Gibb
"We bought a Toyota from Carsa car dealers at Durham Auckland Bishop, we like the car, but the after sale customer care is bad, we have been chasing them for a service invoice that they have done for weeks but so far never received, I am not sure why they can't send it right away, is it that they've never done the car service or they lost it? We also asked th..." Read more
6 months ago
Laurence Owen
"Helpful staff at Southampton branch, especially Josh who made my purchase easy and smooth. Visited several times to look at different cars and every time all the staff were knowledgeable and patient. Thank you."
6 months ago
Colin Atkins
"Lauren at Cannock show room was very professional in her approach to selling us a car. The premises were very clean and pleasant and other staff were friendly and helpful. Would definitely recommend to others "
6 months ago
Sharon Lawley
"Great customer service, very calm and relaxing. Seb was not your typical ‘pushy’ salesman, very knowledgeable. Very happy customer "
6 months ago
customer
"Amber and Gary at carsa Bradford was very helpful"
6 months ago
Anonymous
"Poor dealership, scruffy and unorganised. Staff don’t engage. £17k Passat had a very poor recent re spray on the one side and wasn’t clean. They couldn’t even find the key. They talk the talk but don’t do the walk."
6 months ago
Kamunge
"I had the best experience buying my first car with Carsa. From the first contact call to viewing, to driving away with my car..very good customer service. Their sales office in Swainswick is very friendly and welcoming. I liked the layout, felt like I was in a posh cafe buying a nice coffee; not dauting at all like you can imagine what it would feel like buy..." Read more
6 months ago
Joely Williams
"My husband and I had a fantastic experience at Carsa Mountsorrel. Absolutely great value for money for a fantastic car, and a great customer service experience from Shabs who was extremely friendly and knowledgeable. He made us feel completely at ease and comfortable. We have spoken many times since just how pleasant of a trip it was and came away with a..." Read more
6 months ago
Katie Dykes
"Lauren was very patient and walked us through the whole car buying process without making us feel under pressure."
6 months ago
Ivan Oyik
"They were efficient and made sure I understood everything before I took the car away. "
6 months ago
Matt Baker
"Ali at the Halesowen branch was fantastic. A great ‘no pressure’ sales environment and a relaxed experience. Nothing was too much hassle and the whole process was great start to finish. A real breath of fresh air in the used car market. Thanks to Ali and the Halesowen team. "
6 months ago
Ren G
"Walking into Cannock showroom to collect my car, I wasn't greeted with the most friendliest of greetings. The gentleman looked over worked and not very interested in being at work. We were seated and waited 20 minutes before the manager came over. Thankfully he saved the first impression giving the salesman patter you expect. He also apologised for the first..." Read more
6 months ago
Baz1
"The guys at the Southampton branch were great to deal with. The whole process from putting a reserved fee down over the phone to the overall service was top class. Never felt pressured. The car was a very good price too. "
6 months ago
David Carr
"Superb service from all of the staff at Carsa Durham. Fantastic communication before our test drive. Made us feel very welcome at the showroom and didn't put any sales pressure on. Was the perfect car-buying experience. Kyle and Shannon both so helpful and friendly. Easy and friendly finance call to sort out the purchase with Tom via Zoom. Highly recommended..." Read more
6 months ago
Aidan Heywood
"Originally the Southampton or sales team over the phone were not great… we paid for the car to be moved up to view and was late as well as having chips on windscreen despite informing us the car was in pristine condition. However, the team at the Durham branch went above and beyond to rectify this. Kyle was great, very personable character and helped through..." Read more
6 months ago
James Lannon
"Original : Started with great communication and help. When I viewed the car the person was unable to tell me anything about the returns policy/ the after sales team other than they exist. Had an issue a few days after purchasing car, contacted carsa through webchat and Whatsapp barely any help. Eventually managed to email customer care, got a few emails the..." Read more
6 months ago
Aswani Mogalicherla
"I was quite disappointed with my recent experience with the salesperson on purchasing Luxus Ux from Durham/ Bishop Auckland. Their approach was very rough, and their responses were extremely dry, which made the interaction feel quite unwelcoming. Furthermore, their time management was poor as they never called back at the agreed times, causing unnecessary de..." Read more
6 months ago
Emma hadlington
"Excellent service from start to finish. Mitchell from cannock branch was lovely and not pushy at all. Would definitely recommend "
6 months ago
Hannah Lindsay
"The Halesowen branch is excellent. Steven was a real help and helped us to sort everything out with 24hours. Would defo reccommend"
6 months ago
Alan Mills
"Very professional, informative and helpful Thank you Dan Dean"
6 months ago
NeilT
"The entire process was so easy and all the staff at head office were really helpful. The staff at Halesowen were also very helpful and Adam was great. We identified a small issue with the car and it was corrected within a couple of hours so we could drive the car away the same day."
6 months ago
Mr Andrew Nicholls
"Great service - Dan listened to what we wanted. Even suggested another car to what we were originally looking for - they hadn’t got one in stock - but then went to another local branch to collect one. We’re able to drive away same day. "
6 months ago
AW
"Great service from Dan Dean. He helped us in finding the right car at the right price."
6 months ago
"Good experience, Josh (Southampton branch) gave us excellent customer service. He was informative and helpful from start to finish. "
6 months ago