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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Henry Hooks star-alt star-alt star-alt star-alt star-alt

"If I could give zero I would. Awful customer care won't let me return the evoque under consumer rights act even though I purchased on 07.03.23 chip in windscreen then wouldn't start after only 2 weeks cost me hundreds in the garage horrible situation. Wouldn't help towards breakdown costs. Battery wasn't connected handvrake failed most horrifying experience..." Read more

a year ago

Jonathan Unimke star-alt star-alt star-alt star-alt star-alt

"Wa a great services and great guys and woman working ."

a year ago

Anne Mann star-alt star-alt star-alt star-alt star-alt

"Everyone has been so amazing especially Atif. They all have had lots of patience and time fo us."

a year ago

James Peachey star-alt star-alt star-alt star-alt star-alt

"Dealt with Sidra. Great experience. Would recommend"

a year ago

Raj Puri star-alt star-alt star-alt star-alt star-alt

"Anna was absolutely brilliant and managed to persuade us to consider a Tesla, we are going to place an order. The sales rep was very good and put us at ease when making such a big purchase. Very friendly and professional"

a year ago

Abigail Curle star-alt star-alt star-alt star-alt star-alt

"Fantastic sale, amazing customer service!"

a year ago

S Powell star-alt star-alt star-alt star-alt star-alt

"Was seen by Kieanna took me through everything very professionally could not fault the service would definitely be recommending in future"

a year ago

James Ward star-alt star-alt star-alt star-alt star-alt

"All I can say is that the vehicle was as advertised and what I was looking for. we didn’t purchase at the time, but went away, thought about it and came back to do the deal, The staff were very helpful. No fault there. doing the transaction over zoom was an interesting experience."

a year ago

Nathan star-alt star-alt star-alt star-alt star-alt

"Fantastic service sadiya was very good and affect."

a year ago

Karen star-alt star-alt star-alt star-alt star-alt

"Anil was very helpful and the other staff were nice. Happy with the car bought and price for trade of my car. All my questions were answered."

a year ago

Karen star-alt star-alt star-alt star-alt star-alt

"I was happy with my car, the service was great. I was worried because it was a big investment for me but I was reassured. I feel I can contact the dealership if I have any issues over the next few weeks."

a year ago

Paul Jibson star-alt star-alt star-alt star-alt star-alt

"This is how buying and selling a car should be. So straightforward, no messing around or dealing with any wheeler dealers. Our car was worth what it was worth, as was the one we were trading it for. Absolutely love the car we've got and all done and dusted with ridiculous speed and ease. Highly recommend. Jamie was brilliant."

a year ago

Paul Farin star-alt star-alt star-alt star-alt star-alt

"Smooth and comfy"

a year ago

Muhammad star-alt star-alt star-alt star-alt star-alt

"Mr Atif was very helpful. First experience with Carsa."

a year ago

Dosanjh star-alt star-alt star-alt star-alt star-alt

"I put 100 pound to reserve the car and I change my mind but carsa did not my money back"

a year ago

Benjamin Putt star-alt star-alt star-alt star-alt star-alt

"Really great service, got everything sorted really quickly"

a year ago

Sam Manoochehri star-alt star-alt star-alt star-alt star-alt

"Had a great experience at Carsa. Atif was on hand to help us and make the deal a smooth transaction. Recommend highly."

a year ago

Liz Clarke star-alt star-alt star-alt star-alt star-alt

"A new buying experience for us as the negotiations and sales were done via Zoom but on the plus side we were able to drive our new car home on the same day. All the staff at Southampton were very helpful and knowledgeable. Special thanks to Andreea. I would definitely recommend this company."

a year ago

Indy gabri star-alt star-alt star-alt star-alt star-alt

"Sale process was smooth enough though they could not locate spare keys on the day of sale. I was assured they had the spare keys and they would be posted the week after. now nearly 2 months on and after repeated chasing i still haven't received."

a year ago

Jack star-alt star-alt star-alt star-alt star-alt

"Sidra was great from start to finish"

a year ago

Fardin Alam star-alt star-alt star-alt star-alt star-alt

"Great experience here with buying my car, staff was lovely and helpful, especially Prem who assisted us with everything we needed."

a year ago

Hazera Noory star-alt star-alt star-alt star-alt star-alt

"I found a car i liked on auto trader, left my number for a call & message to arrange a test drive. Someone called me back later to book me in, very polite on the phone. Really good customer services from all the sales team and especially the showroom hosts. All done via Zoom, no hard sell but support to make your own financial choices. Easy to book a test dr..." Read more

a year ago

Carrie star-alt star-alt star-alt star-alt star-alt

"On the whole, customer service was excellent: the staff were friendly and knowledgeable, welcoming and helpful and I didn't feel under pressure at any point. My only complaint would be a lack of communication from the handover team. They failed to acknowledge or respond to any of my emails. However, Rosie, on customer services, was excellent and soon sorted..." Read more

a year ago

Steven Lively star-alt star-alt star-alt star-alt star-alt

"Very helpful and the car had been well prepared. Trade in price very different to the online valuation for no good reason but they were prepared to haggle to make a sale."

a year ago

Sam Newman star-alt star-alt star-alt star-alt star-alt

"The customer service provided was outstanding, all of the staff were knowledgeable, welcoming and helpful and there was no pressure put on me to purchase. I felt confident when buying my new car, I was looked after from start to finish. I part exchanged my old car and brought my new one. Would definitely recommend buying from here."

a year ago