About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Manoj
Brian Scott
"Katie was fantastic knew her job brilliantly couldn’t do enough for you . I would def purchase another car from Carsa my only little niggle was you don’t actually get what they quote for trade in a bit like we buy any car"
a year ago
Colin
"Very helpful and efficient. Completed test drive and all paperwork in less than an hour."
a year ago
Sohan Bola
"Brilliant service, answered all our questions and were very patient with us. Friendly staff and punctual."
a year ago
Sean Blyth
"Very happy with my new car. The sales process was simple and communication with staff prior to the sale was easy. I travelled from Scotland to the Bishop Auckland branch and was collected from the train station in the car I was purchasing. I got a great deal, I knew what car I wanted and Carsa had the best price I could find, over £2k less than the market va..." Read more
a year ago
Louise
"Staff at both Southampton and Durham centres were fab. After a long drive down from Aberdeen we were made to feel so welcome and the team at Durham went above and beyond to get the car ready for the drive back to Aberdeen"
a year ago
Miss Dawson
"Purchase was competitively priced. Sales team were polite and helpful. Experience was marred by a mixup of the viewing appointment and a £199 'administration' fee, (which was removed after protest). Update in response to reply from Carsa. Their T&Cs on the website mention an 'administration' fee for retail customers of £99, I can't see any reference to £199..." Read more
a year ago
John Swain
"I arrived in good time for my appointment at the Carsa Durham showroom in Bishop Auckland and I was given a warm welcome by Joe Stoker, despite the inclement weather! The new car was available for inspection and I was given the opportunity of having a short test drive, with Joe as passenger! Once payment had been made, following a lengthy discussion by video..." Read more
a year ago
Brad
"Great service provided from team at Bradford site. Becky in particular was very pleasant, welcoming and very informative. Good process in place for on the day drop in part exchange and drove away with my new car!"
a year ago
Junayd
"Very simple and friendly staff. Helped through whole process."
a year ago
Joe Margetts
"I would have given 5 stars other than I reserved the car I wanted for my daughter and it took 2 weeks before I was contacted. No problem really though."
a year ago
Mr. Mark Austin
"Visited Durham today looked after by Debbie, great customer care, sorted in a flash! Thanks Debbie!"
a year ago
Scott
"Was willing to move my car from Bradford to me just for a test drive, and once I decided on the car their representive in the ZOOM call was very helpful in explaining the process and what all my contract terms were. The first extended warranty I've ever actually wanted to buy too."
a year ago
Customer
"Honest review, decent enough place to get a motor from. Not without its faults though, wrong information provided so at point of sale expectation was I would pay £300 more than was actually on the paper work. Text system doesn’t work as they expect either. Car was decent enough although it did have an annoying noise immediately once it was driven away, had t..." Read more
a year ago
James Methven
"Friendly team. On the ball and fast responses. Painless process. Thanks!"
a year ago
Banjo Sulaiman
"Tracy from Bradford was very helpful and supportive today thanks"
a year ago
Anonymous
"Buying a car in the Southampton branch was a painless experience overall. Andreea guided us through the process from A-Z and was a pleasant to deal with."
a year ago
fred hollingworth
"You could not be more helpful"
a year ago
James Wilson
"Fantastic service from start to finish, literally from the first message and phone call to driving off the forecourt the whole experience and the car itself were excellent . Massive thanks to all staff at Carsa Durham and especially Joe."
a year ago
customer
"Bought the car even though I got pressured in paying for extended warranty I didn’t want Drove the car of the forecourt 2 hours later warning light on dash check oil level, checked it very low! Had to buy oil to top up😡 Then noticed loud noise from rear end breaks were worn out and sticking had to have new brake pads and disks SOCKING."
a year ago
Nuzhat
"Amazing customer service from Tracey really helpful and couldn't ask for anything better all sorted and driving home with a new car"
a year ago
Carla
"Came down to the carsa durham site to pick up my new car was greeted by katie she was fabulous"
a year ago
Mr Jay Karia
"Carsa’s staff were excellent,very polite, help full they went out of their way to accommodate us We were late reaching Carsa Loughborough but all staff waited till we collected our car after all paperwork was completed"
a year ago
Stack M
"Great service thank you Andreea :D"
a year ago
Martin Ellis
"Joe stoker was a diamond. Nothing too much trouble. The whole staff were brilliant. Usually hate buying cars but these guys made it a breeze esp. Joe. Many thanks guys. Would definitely use again."
a year ago
"Carsa has a very welcoming and approachable. I had a well experience with the team (especially Andreea and Russ). They helped make the process run very smoothly."
a year ago