About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Mr Rubani
alauren arden
"Terrible. Bought a car for 17k plus 1k warranty (which covers nothing) less than 2 years ago and had Nothing but Issues with it… so far spent £2500 on repairs. Carsa literally won’t help you at all when something goes wrong. Carsa please don’t comment on my review saying email customer care because it’s rubbish… been there done that. "
2 years ago
Simon Dewhurst
"Becky from Bradford was great. Tom and Harriet in your sales office were really terrific!"
2 years ago
Andrew Hobbs
"Mike was great. Didn’t promise anything he couldn’t deliver on and really happy with the service received. Would definitely recommend and use Carsa again. "
2 years ago
Allan Jennings
"The staff were welcoming from start to finish "
2 years ago
Clare
"Awful customer service. My dad put the £99 reserve down for her at the Southampton branch and after many phone calls and emails which they haven't even bothered to reply to he still has not received the refund and it's been nearly 5 weeks!! Avoid Avoid Avoid!!!"
2 years ago
Barrie Stillwell
"Very good overall apart from asking £250 admin charge which is in the very small print in terms and conditions. Should be clearly noted on web page vehicle pricing as a extra cost not in terms and conditions. Vehicle purchased very clean and in good condition. Nice people and relatively good experience."
2 years ago
Shahid Bashir
"Excellent service throughout superb."
2 years ago
Bailey Wright
"Becky from Bradford very friendly and helpful would recommend this dealership "
2 years ago
Charlie Hemmings
"Becky from Bradford was very helpful in letting me purchase my car "
2 years ago
Murillo Zanutto
"I’ve bought a BMW at Carsa Durham and the whole process was quite nice. The car was originally allocate down south and was transferred to Durham garage very quickly. There at Carsa I received the welcome of the team and Kyle was with me and my son all the time, explained the car specs, went with us for a test drive and made us feel comfortable providing a g..." Read more
2 years ago
Eldho Abraham
"Very disappointed with website presentation in Carsa.I have not recived any notification about the name change of Cazoo.I was very comfort with the filter option in search for cars but now it's all modified and not comfort with car specific filters like MPG,CAR SPECIFICATION LIKE HEATED SEAT,PRIVACY GLASS,REVERSE CAMERA etc. And also I did car valuation too...." Read more
2 years ago
Mike Motley
"Easy to deal with good test drive, despite bank holiday and running out of time they stayed late and smooth process overall Picked the car up day later and all Ready to go and valeted"
2 years ago
David
"Kyle and shannon were very useful with helping with my finance today at the bishop auckland branch!"
2 years ago
Anonymous
"Very poor service with excessive hidden fees. Staff deliberately leave out details on refund policy and feed until its too late. Avoid or be extremely careful."
2 years ago
Thomas
"When reading dealer reviews, it is important to remember Carsa do not make the cars, only resell. Ignore any reviews praising the car and focus on what they do control… the customer service. That being said, I tried to test drive a red 2020 2.3L Mustang only to be told it was at a ford dealer getting serviced. This turned out to be a lie as soon as I was tol..." Read more
2 years ago
Ayman Roushdy
"Was unprofessional to email Mr to update my review for bottle of wine and box of chocolate, I wish I could attached screenshot of your email,when I said I cancel my working day to come for viewing you dont know how much it coast me plus im not cheap to change my review, people should know how cheap is your service and first impressionwill stay for ever I h..." Read more
2 years ago
John Smallman
"Really great service, the lady who helped us was really good and knowledgable about the car. Purchasing the car was easy and everything was explained really well. Would recommend"
2 years ago
Andrew Christie
"Well we found carsa through auto trader and they where local with a good range of cars at a good price. We ventured down looking at a few options of electric cars but nobody could answer any questions about the spec or features it was just awkward. Every question was diverted to we can't answer that you need to speak to our sales time who by the way you spea..." Read more
2 years ago
Andy
"Tea was brilliant "
2 years ago
Nikki Dearn
"We arrived at the Carsa car dealership to be greeted by friendly sales personnel and offered a drink of coffee before taking the car out on a test drive. We chatted easily with shabs, who was friendly and easy to get on with. The car was immaculate and I was really happy with the service. Would recommend and use again"
2 years ago
Edgaras Dapkus
"Brilliant service, thank you for everything. Just bought my new electric car with Mike help at Cannock dealership. "
2 years ago
Mr Graham Stepan
"I have recently purchased a vehicle from Carsa at the Swanwick branch and the whole process was completed quickly and efficiently. My contact there was Joe Simmons who was helpful and honest during the purchase process willingly giving his time then and afterwards regarding the provision of paperwork. Joe is a member of a very supportive team who made this p..." Read more
2 years ago
Trevor Garrett
"Friendly and helpful service. A sensor issue was resolved satisfactorily before we completed the transaction and drove away. The only disappoint in the dealings with the Southampton outlet, was on the occasions we needed to contact them. The only method available is to phone a general company number, wait in a queue for 5-10 mins to speak to someone, simply..." Read more
2 years ago
JK
"Online finance and forms Didn’t work well and the process was frustrating to say the least. "
2 years ago
"The experience was very good "
2 years ago