About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Martin W
Barry
"The car was fine and as described but delivery was a disaster Promised for 12 noon rang at 1pm told be with me any minute rang again at 3pm and told hadn’t left till 1.15pm but with me shortly Eventually arrived at 4.30 causing me to miss a 4pm appointment"
9 months ago
Alicja Szelagowska
"nice service"
9 months ago
Mrs J Davies
"We bought our T Roc yesterday and found it a good experience, Matthew, Becky and Tracey we found to be very helpful, plenty of tea and time to arrive at our decision without pressure to do so. In particular-a mention to Tom Merrit who we spoke via Zoom, we were comfortable with that method, don’t be put off if you’re apprehensive about it. Tom arranged all t..." Read more
9 months ago
David Thorne
"Professional, helpful and friendly from start to finish. No pressure sales. Everything really is your own decision. Would highly recommend."
9 months ago
Kathryn Douglas
"Carsa at Mountsorrel. The worst car buying experience in my life. The car should’ve had a 214 point vehicle check. Within 24 hours it was evident this hadn’t been done. Spark plugs badly corroded, injector coils water damaged, passenger speaker inoperable. Misfiring, Nox sensor fault, rear diff problem. Going backwards and forwards trying to sort the car ou..." Read more
9 months ago
Mr Kevin Hartley - Fresh Is Best
"All I would say is make sure you do your homework and read the T&Cs. Lot of incompetence from the floor staff. They will try to upsell extras and warranties, shine protection etc. Check and make sure the car you are buying qualifies! I am not bitter, just wasted three weeks of my time!"
9 months ago
Graham Simpson
"On a very busy Monday, the whole Carsa Southampton team dealt with the customers efficiently & politely. Jess took our details and organised the cars quickly and with confidence. The whole experience gave us confidence that the company looked after the customers well, whilst promoting the business and sales. I would recommend them in the future."
9 months ago
DAVID WILKINSON
"Tracy was exceptional, very informative and helpful. Bought a car and will definitely use Carsa again"
9 months ago
RASHID/ABDUL MR
"Pleasant experience"
9 months ago
Ganga
"The car met my expectations.staff (Mr john) who did the administration work for me was very nice guy."
9 months ago
Adrian Hussey
"Service was excellent went smoothly and I noticed that the car had a few problems but phoned back and quickly got a response for the repairs to be done"
9 months ago
Chloe Jenkins
"Hassle free, no hard sell. Car as described and pictured"
9 months ago
Solomon Shehata
"Went in to buy a car but the salesman tried adding on a £200 admin fee out of nowhere. This admin fee was not listed whatsoever on auto trader. The engine warning light also came on 2 hours after I drove the car away."
9 months ago
Mike Duggan
"All the people I dealt with were very polite, welcoming and professional. Very good customer relationships forged from outset. Relevant information conveyed appropriately. Maybe the last transaction contact on zoom could have been accessed a little faster so that wait could have been minimised. Overall service very good. Kind regards Mike Duggan"
9 months ago
Femi
"At Carsa when i went to one of the branch to pick my all the staff are well trained and friendly, i was happy 😊 the way i was being treated very very helpful from the beginning to the end when i drove my car out the the branch i will recommend CARSA again and again which i already did ,im loving my new car 🚗"
9 months ago
Russ Earnshaw
"Whilst I did end up buying a car here, the service received throughout was pretty appalling. In every interaction either by phone or in person there was some kind of confusion or not having the requested information. Hours, literally, sat waiting in the showroom for somebody to decide to attend to you with no updates (I wasn’t the only one). I was a cash buy..." Read more
9 months ago
customer Renia W
"Very good service and I would recommend to come here. Thank you"
9 months ago
Mark Dickinson
"great company easy buying process made things easy for us"
9 months ago
"wrinkly" Sue
"We were dealt with in a professional and friendly manner. We were very happy with the service we received, all the staff were willing to spend time with us to meet our requirements. Would definitely buy another car from Carsa."
9 months ago
Andy Carter
"Excellent customer service and really pleased with our car. Small glitches resolved while we waited. Thanks to Dan, Jacob and Anil."
9 months ago
Cassy Lally
"Very easy process, staff were extremely helpful and friendly. Really happy with the service received."
9 months ago
Richard Moy
"Really happy with Matthew at Bradford always smiling."
9 months ago
Mr Gell
"Miss leading information. Vehicle tax on website quote £165.00. then told it would be £350. It was then pointed out that II should have read small print (very small I ). The vehicle was quoted as a Ford Edge Sport.in actual fact it is ST line. When inspecting the car I noticed that the N/S/F tyre was almost illegal.However you did agree to give me a contribu..." Read more
9 months ago
Mubbashar Choudary
"Very unprofessional staff, rude manner, very bad demeanor. No, customer service skills. Each time we asked a question it felt like we shouldn't have done, we we felt guilty, one of the representatives who went for the test drive (Jamie) he was very untidy and no customer service skills. Very blunt with his replies, I would never use Carsa again and certainl..." Read more
10 months ago
"Overall a great experience from start to finish, Jess was knowledgeable, polite, friendly and engaging, she answered all my questions regarding the purchase, despite being a very busy branch she was never flustered and did everything with a smile as were my observations with other staff also Well done Jess and team"
9 months ago