About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Robert Schuck
customer
"Easy process, one lovely member of staff couldn’t do more to help and get the cigarette smell out of a second hand car. Rafael was more than willing to help with this and it took 10 mins to make my car smell perfect before driving away. "
4 months ago
Lynne Lafferty
"Eric @ Carsa Mountsorrel looked after me and made sure everything was smooth, very pleased with my new Hyundai. Would recommend."
4 months ago
EMMA BENJAMIN
"Bailey has been excellent she's so assertive and helpful I praise all the staff. Defiantly recommended 👌 "
4 months ago
Gill Kerr
"If you decide to buy a car from Carsa then pray it doesn't go wrong! You will get as much help by emailing customer(wedon't)care@carsa as you will trying to contact their after care! My car was apparently MOTd the day before I collected it and a 204 point check done. However 2 days later I had problems with the gears. I persevered until 4 weeks later...the..." Read more
4 months ago
Andrew Sharratt
"Sold me a faulty Nissan Qashqai. Vehicle died after 1 month of ownership. CARSA repaired all of the electrical faults but left me with an unbearable judder at 1500 to 2500 rpm. Told by CARSA the vehicle has no fault. Have been trying to reject the vehicle for 2 months, jumping through all of the hoops they have placed in my way. After many days of lost time..." Read more
4 months ago
Jay
"Staff was really helpful and polite and was very efficient in getting the process through without any issues and when there was any they was again helpful Thanks to Lauren from the Cannock branch "
4 months ago
Jonathan Baker
"Excellent service from SHABS explained everything really well took me through all the stages and answered all questions brilliantly, explained all the extras I could have and went out of his way to help"
4 months ago
Disgruntled
"On this site you will see very mixed reviews of Carsa - from glowing to damn right awful. My experience reflects these two extremes. Let me start with the excellent. Becky Lacey at the Bradford depot saved this experience - she has been brilliant. She deserves to go far in this industry and I would have given her 5 stars. In contrast, the head office in..." Read more
4 months ago
Jason harvey
"From start to finish the whole process was seem less. Even when the figures didn’t stack up at first they went away and got me an even better deal than hoped for. Really impressed With the team on the Phone and Adam at Halesowen Branch."
4 months ago
Tamarack1
"Great experience with Mitchell in Cannock. He was professional throughout and very thorough in going through the car spec and the options available me. Can highly recommend both Mitchell and the Carsa showroom in Cannock."
4 months ago
Consumer
"Very good smooth transaction "
4 months ago
Malc
"Good experience at Carsa Mountsorrel. I was a little reluctant to pay £99 upfront to get a car delivered that I hadn’t actually seen however It was explained that this was fully refundable if for whatever reason I didn’t go ahead and make the purchase. The car (Volvo) arrived a few days later and it was actually better than I thought. Very well presented...." Read more
4 months ago
Leah
"Shabs was amazing and helped us find exactly what we were looking for. We had a great experience that was completely stress free thanks to Shabs. We would highly recommend to friends and family and will definitely be back again in the future. "
4 months ago
J McCusker
"Great customer service from Bailey&Shack(Bradford)"
4 months ago
Andy Hardy
"I had an issue with a car I bought and Carsa provided excellent customer service to resolve the problem. Particular praise to Alesha for booking my car into a dealership for diagnostics and providing a hire car while this was taking place and Jermaine at the Halesowen branch for organising a replacement vehicle which we are delighted with. Top service would..." Read more
4 months ago
Elliw Haf Williams
"Eric was so helpful, answered all our questions with no problem. Nothing was too much hassle for him. Thank you "
4 months ago
Mr Mohanakanth SITHAMBARAM
"sold the car with multiple faults. The car is inspected by Nissan and found multiple issues. For the safety reason, Nissan recommended to fix these issues as early possible. But Carsa refused to sort out from there end. After sale service was awful and very disappointed. These issue must be addressed by Carsa or must be reimburse the cost. "
4 months ago
Louise Halstead
"Came to the bradford branch was greeted by bailey and becky! driving away the same day with my new bmw thank you guys!"
4 months ago
Mrs Jennifer Crofts
"The customer service we have received from Carsa has been appalling. We bought a car that died 15 days after purchase, not able to be repaired. Left a week without a car and told our responsibility to get the car back to the dealership. Communication has been awful, no one picks up the phone, answers emails or gets back to you. Would stay away from using the..." Read more
4 months ago
Milena Ancheva
"Hi, I don’t really like leaving a negative feedback so I will just ask how long it takes before I have £99 refunded after booking a test drive. I have been told it takes UP TO 10 days, in my case today is day 17th and I still haven’t been refunded. "
4 months ago
Debra Rimmer
"Kieanna was fantastic with us. Very patient, answered all our questions, spent lots of time running through the details of the finance with us and even stayed after her finishing time to make sure everything was perfect. There was no hard sell, which we really appreciate. We will definitely be back next time we need a new car. "
4 months ago
Sunny P
"I went to Carsa in Halesowen last week and brought a Golf GT off Milena. She was so lovely and went through everything with me. Jermaine was also amazing as he helped with sourcing the log book for the car and getting it delivered to me. Both of their customer service was amazing and I highly recommend buying a car from them. Thank you!! "
4 months ago
Roy Topham
"Great experience, well taken care of by Adam. "
4 months ago
marc bradbury
"Brill no messing around "
4 months ago
"Really good experience. Michael was very helpful and knowledgeable. Very happy with the new car!"
4 months ago