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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

peter smith star-alt star-alt star-alt star-alt star-alt

"Met by two pleasant and helpful young ladies at the Bradford dealers. Becky accompanied me on the test drive and took many photos of my trade-in vehicle. Actual sales discussion, extra options, final deal and paperwork done via zoom call with head office managers Tom and Jeff. Carsa agreed to polish out some scratches on their vehicle so the whole transac..." Read more

10 months ago

Andrea Cincotta star-alt star-alt star-alt star-alt star-alt

"It was the worst experience ever with a car dealership. CARSA is a Business, don't expect anything better from them. I went to look at a car I had booked online, and when I drove it all seemed ok, however, the CARSA dealer in Southampton has placed a temporary number plate in front of the windscreen to hide a chip in the windscreen. Obviously, I didn't see t..." Read more

10 months ago

Dumitru star-alt star-alt star-alt star-alt star-alt

"Everything was great"

10 months ago

Jonathan Bullock star-alt star-alt star-alt star-alt star-alt

"Great buying experience - professional - knowledgeable staff"

10 months ago

Michelle Stone star-alt star-alt star-alt star-alt star-alt

"Highly Recommend. Great customer service. Value for money. Overall great experience"

10 months ago

Marin Teslaru star-alt star-alt star-alt star-alt star-alt

"Good service and coftable.."

10 months ago

Zoe star-alt star-alt star-alt star-alt star-alt

"I mainly dealt with the lovely Tom M at the Eastleigh branch. He was fantastic, he was polite, helped with everything. He made it so easy. Really happy with the service by him."

10 months ago

Kearen star-alt star-alt star-alt star-alt star-alt

"Friendly and accommodating throughout the entire experience, I'd like to thank Tom M and Steve I for making the process seamless and concise. Admin fees could be a little less pricey but I suppose that's the price I paid for the customer service I received."

10 months ago

Rehana Kauser star-alt star-alt star-alt star-alt star-alt

"Could do with face to face customer service rather than video call"

10 months ago

Simon Baxter star-alt star-alt star-alt star-alt star-alt

"Made the process easy and pleasant"

10 months ago

Sabna Rajabi star-alt star-alt star-alt star-alt star-alt

"Not good customer service and help the customer with the issues with nice service."

10 months ago

Ricky Hobson star-alt star-alt star-alt star-alt star-alt

"Very different from how I’ve brought cars in the past. Zoom calls with the sales rep was interesting but efficient. Loving the bmw 3 series I brought. Would use Carsa again."

10 months ago

Bailey star-alt star-alt star-alt star-alt star-alt

"Too Good great experience"

10 months ago

Rosemary star-alt star-alt star-alt star-alt star-alt

"The guys were extremely helpful - purchased car online and it was delivered to me at a time and day that was convenient to me - all hassle free. I would certainly recommend Carsa"

10 months ago

LTM star-alt star-alt star-alt star-alt star-alt

"Overall good. Frustratingly long winded to speak to someone and agree the sale, several selectively unanswered emails however price agreed in the end. Appointment made to view & collect the car (travelled to Swanwick from Cornwall). Exactly as described, drove well, presented well. Slightly odd buying experience - final transaction transfer, I was taken to a..." Read more

10 months ago

CY LAU star-alt star-alt star-alt star-alt star-alt

"Very good explanation and good sales."

10 months ago

Samuel Hobbs star-alt star-alt star-alt star-alt star-alt

"Had a good experience with carsa Bradford. Easy to deal with before going to see the car. Part ex dealt with and got a reasonable price for it. The handover was a bit weird. A zoom call with head office but it was done pretty quickly."

10 months ago

ROB STUBBERFIELD star-alt star-alt star-alt star-alt star-alt

"Ready to do a deal and nice people."

10 months ago

Manu Michael star-alt star-alt star-alt star-alt star-alt

"Friendly and quick service from Carsa especially from Andrea. Thanks team Carsa😊"

10 months ago

paul jackson star-alt star-alt star-alt star-alt star-alt

"Competitive prices, great choices of 2nd hand quality cars. Russell, Andrea, Adrianna and Gideon all very efficient Handover process very straightforward An easy buying experience Thank you"

10 months ago

Liam star-alt star-alt star-alt star-alt star-alt

"Very good customer service, so quick and efficient"

10 months ago

Colin Youlton star-alt star-alt star-alt star-alt star-alt

"Too good to be true, cars are cheap because they are poor quality, said on website no chips or scratches visible from two metres away, we spotted one from twenty metres away it was that big. Interior seat plastics were heavily scratched resulting in us walking away from car. We had traveled 2 hours and were expecting to drive home in a new car but after seei..." Read more

10 months ago

Derek Philpot star-alt star-alt star-alt star-alt star-alt

"Firstly i must say that Andrea who took me through the process of getting the car was very pleasant and helpful and the set up you have is very professional"

10 months ago

Ruban star-alt star-alt star-alt star-alt star-alt

"The team was really friendly, especially Jess, who was extremely polite with us and helped my wife and I in selecting the perfect car for our daughter."

10 months ago

joe legate star-alt star-alt star-alt star-alt star-alt

"Was apprehensive about using web based company at first but spoke to real people who were friendly. Saw real people at the sales centre who were also great and very helpful. Handover done by zoom call which was odd but actually fine. Sale went smoothly and we felt valued as customers. No over the top sales pitches"

10 months ago