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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Graham Muduwa star-alt star-alt star-alt star-alt star-alt

"Great experience it was , loved the staff very helpful and friendly"

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great service as always from start to finish,deliverys are seamless and the cars are always prepped to the highest of standard,will be back soon for car 21. Mark,Courtesy Taxis."

2 years ago

Emmanuel Ekere star-alt star-alt star-alt star-alt star-alt

"Good customer service"

2 years ago

Fay star-alt star-alt star-alt star-alt star-alt

"Great experience would highly recommend this car garage"

2 years ago

A McMorine star-alt star-alt star-alt star-alt star-alt

"wonderful car and smooth process"

2 years ago

Heidi C star-alt star-alt star-alt star-alt star-alt

"This was the second vehicle I purchased from Carsa. Living in Cornwall the first time I opted to have delivered. Super easy experience you can even track the vehicle while it is being delivered to you! The second time I part exchanged the vehicle back. All agreed online prior to driving up and the customer service was great. Well worth the 7 hour round trip..." Read more

2 years ago

Peter Leigh star-alt star-alt star-alt star-alt star-alt

"All went very well - All questions dealt with in a professional manner. All documentation completed efficiently. Absolutely no hassle at any stage."

2 years ago

Alan Moulden star-alt star-alt star-alt star-alt star-alt

"Overall ok but then on leaving noticed there was no tools for changing the wheel on a 4 month old car....should have been checked"

2 years ago

A McMorine star-alt star-alt star-alt star-alt star-alt

"My initial experience was poor however eventually the team turned it around. I have been given a free one month GAP policy which was not even discussed with me on delivery, which is a worry, but overall i am satisfied!"

2 years ago

Debbie star-alt star-alt star-alt star-alt star-alt

"Very good service, staff very attentive. Looking forward to owning a great car from Carsa. We know we will return in the future."

2 years ago

MR DAPO FUWA star-alt star-alt star-alt star-alt star-alt

"The members of staff were engaging, helpful and hospitable asking us if we needed anything. Tom the salesperson who attended to us made us feel valued. He was with us all the way through the process to the end when we drove our car out of the forecourt. Thanks all."

2 years ago

Jean star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with at Carsa was very helpful, polite and informative. They were able to answer all our questions and buying our car was straightforward."

2 years ago

Andy Goodall star-alt star-alt star-alt star-alt star-alt

"Great experience very helpful just pick up my range rover evoque"

2 years ago

Mrs Lesley Shepherd star-alt star-alt star-alt star-alt star-alt

"The car wasn't ready but that was soon rectified so good service provided. Staff very helpful"

2 years ago

Terry Price star-alt star-alt star-alt star-alt star-alt

"Buyers beware! CARSA previously known as the appalling and closed down Imperial Cars. Same director. Beware, you will be taken to a little intimidating room out the back to be confronted by a raft of cameras and sound equipment as well as a large TV to which you will be talking to a pushy man. NO GDPR signs or warning that you are going to be recorded. I exp..." Read more

2 years ago

paul slade star-alt star-alt star-alt star-alt star-alt

"Our whole experience with all that we met and had dealings with at the garage was excellent and we were well looked after."

2 years ago

Adam Khan star-alt star-alt star-alt star-alt star-alt

"Great service from sidra, would highly recommend, friendly , welcoming and curtious."

2 years ago

Charlotte Watts star-alt star-alt star-alt star-alt star-alt

"Great selection of cars and the staff were all very helpful"

2 years ago

Demy Jacob star-alt star-alt star-alt star-alt star-alt

"Over all experience was good Car was good"

2 years ago

Biozigoto Admin star-alt star-alt star-alt star-alt star-alt

"Gideon, Jess and Adriana were very helpful"

2 years ago

Matchett Raymond star-alt star-alt star-alt star-alt star-alt

"Poor on delivery not delivered when scheduled (11-0 to 1 ) 19-May 2023 delivered 5-20 Man delving the car delivered and went no information of how the car works said he had no clue Having said all this all the team at CARSA did their best to be helpful and in any way they could THANK YOU AT the moment my a Honda HR V is my dream car thank you Ray 🙋🏻‍♂️"

2 years ago

S Beard star-alt star-alt star-alt star-alt star-alt

"Easy and friendly team"

2 years ago

Clare Rook star-alt star-alt star-alt star-alt star-alt

"I was sold Gardx but it's unknown to me whether or not the car received this treatment. When I asked about how I would know it had been done, I was told that Gardx would provide that. I never saw anyone from Gardx and feel I may have paid for something I did not receive. Also, I was never quite sure what was happening next. Particularly when I was taken to a..." Read more

2 years ago

Lee star-alt star-alt star-alt star-alt star-alt

"Jacob is such a nice hardworking young man. I was fully satisfied with his customer care."

2 years ago

Paul Scott star-alt star-alt star-alt star-alt star-alt

"Please save yourself money and time . The worst car sales company I’ve ever had the misfortune to deal with. Lied 3 times about fixing my car when I purchased from them . Firstly the car was never fixed in the first place . Secondly they used parts that weren’t road legal in the uk . Third time they used reconditioned parts that failed a few months after the..." Read more

2 years ago