Carsa icon

Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Leggy star-alt star-alt star-alt star-alt star-alt

"Easy to use service and car was promptly delivered. Car pack and second key not available at time of collection."

8 months ago

Jessica star-alt star-alt star-alt star-alt star-alt

"Matthew Matthew was very helpful when we visited Carsa. He had great customer service and went above and beyond to make sure we were happy. Very pleased with the service he gave."

8 months ago

Clare Leng star-alt star-alt star-alt star-alt star-alt

"Matthew was very friendly and helpful and always asking if we needed anything."

8 months ago

Jane Davies star-alt star-alt star-alt star-alt star-alt

"Incredibly poor service all round. Enquired about a car paid £99 to secure and arranged to collect then did not hear from anyone!!! Chased them for 3 days via phone and text but no one got back to us. Even when completely exasperated and perplexed by their lack customer service I called and cancelled requesting £99 back and said we would go else where..... t..." Read more

8 months ago

Christopher Appleby star-alt star-alt star-alt star-alt star-alt

"Buying the car. Fast and easy. After sales can’t get hold of anyone"

8 months ago

Michael Wolstencroft star-alt star-alt star-alt star-alt star-alt

"Tracy was ace!!"

8 months ago

Michelle Robinson star-alt star-alt star-alt star-alt star-alt

"We were looked after by Tracy when we went to enquire about a car, and nothing seemed too much. Even though we didn't have an appointment at the time she arranged for a test drive. Great customer service"

8 months ago

Musa Amedu star-alt star-alt star-alt star-alt star-alt

"I was overall happy with the customer service provided by Ishy@Bradford. The customer service was very excellent and friendly. I left with a good impression."

8 months ago

Rachael star-alt star-alt star-alt star-alt star-alt

"Visited the Bishop Auckland site today with my dad and the service was excellent , all the staff were very friendly and helpful especially Debbie. Made to be very welcome and was very helpful ."

9 months ago

Sherridon star-alt star-alt star-alt star-alt star-alt

"Matthew was friendly, informative and kept us up to date. Great service received today . Carsa bradford has been great today"

9 months ago

Vinny star-alt star-alt star-alt star-alt star-alt

"This was a straight forward purchase with my car as a part exchange. They gave me pretty much what I wanted for my car and drove the new car away on the same day."

9 months ago

Elle star-alt star-alt star-alt star-alt star-alt

"Matthew was very helpful and knowledgeable of the car. 5 stars !"

9 months ago

Daniel star-alt star-alt star-alt star-alt star-alt

"Easy and simple process"

9 months ago

CustomerSally grinyer star-alt star-alt star-alt star-alt star-alt

"great range of cars, no pushy salesman/women. really relaxed experience. Very helpful and I got the car I wanted."

9 months ago

John star-alt star-alt star-alt star-alt star-alt

"Staff were very welcoming and helpful. Everything was explained clearly and overall it was a positive experience."

9 months ago

Dan Thomas star-alt star-alt star-alt star-alt star-alt

"Brought a 2019 Golf R, within a week I had fault on the dashboard (front assist) and weird squeaky noise from the from suspension. I told them about this and they said they would CC their customer service team in. However the big part is they offer £500 warranty for 3 months. Which based on the faults on the car will Be way above the £500, makes sense whe..." Read more

9 months ago

Dan Thomas star-alt star-alt star-alt star-alt star-alt

"Brought a golf R within a week two lights come on the dash board ( No front assist and weird squeaky noise from the front suspension. I can see why they push to sale an expensive warranty after the sale . I did had one missed call from the company due to this but that’s it!! No voicemail nothing! The prices I am gettin from the fault the car has is way ov..." Read more

9 months ago

Greg Watt star-alt star-alt star-alt star-alt star-alt

"Overall the service was great, yet when I went for a test drive I would of hoped that the branch had made sure that the car had no warning lights as a tyre was well under pressure and almost no fuel. The team were very polite and helpful when i mentioned my issues which they rectified before i left. Once agreed to buy the car Tom who dealt with the online pa..." Read more

9 months ago

Uzair star-alt star-alt star-alt star-alt star-alt

"Awful service. Rude and misbehaved. Had appointment for 4pm but wait till 6:30 and than sales person was on hurry because he wants to go home. Insurance was committed over the phone but when i reached they said system is not working."

9 months ago

Mr Kelly star-alt star-alt star-alt star-alt star-alt

"Great service Easy transaction 5/5"

9 months ago

Lawrence Whetton star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish , top communication, easy online process . Clear and transparent. Very relaxed when collecting , test driving and finalising. Provided decent PX price also compared to others online ."

9 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"Buying a car for us is outside of our comfort zone, however, the staff here (and the online call) were very welcoming and attentive. There was no pressure either for the vehicle or any extras, something that would normally make us back off. When on the website doing a used car search, however, it would have been helpful to have a mileage filter and also a sh..." Read more

9 months ago

Mark star-alt star-alt star-alt star-alt star-alt

"Car was delivered on time, was immaculate inside and out."

9 months ago

Alan Austin star-alt star-alt star-alt star-alt star-alt

"Good from start to finish very pleased with the car and the experience. Thank you"

9 months ago

Dave Pacey star-alt star-alt star-alt star-alt star-alt

"So to add to my previous review I informed the manager that it was the alternator I was told it’s just a dead battery so after missing a days work and waiting till early tea time I had a new battery fitted I used the car 3 times and you guessed it the car broke down again informed them of the situation they wanted me to catch an Uber (they would reimburse me..." Read more

9 months ago