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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jean star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with at Carsa was very helpful, polite and informative. They were able to answer all our questions and buying our car was straightforward."

a year ago

Andy Goodall star-alt star-alt star-alt star-alt star-alt

"Great experience very helpful just pick up my range rover evoque"

a year ago

Mrs Lesley Shepherd star-alt star-alt star-alt star-alt star-alt

"The car wasn't ready but that was soon rectified so good service provided. Staff very helpful"

a year ago

Terry Price star-alt star-alt star-alt star-alt star-alt

"Buyers beware! CARSA previously known as the appalling and closed down Imperial Cars. Same director. Beware, you will be taken to a little intimidating room out the back to be confronted by a raft of cameras and sound equipment as well as a large TV to which you will be talking to a pushy man. NO GDPR signs or warning that you are going to be recorded. I exp..." Read more

a year ago

paul slade star-alt star-alt star-alt star-alt star-alt

"Our whole experience with all that we met and had dealings with at the garage was excellent and we were well looked after."

a year ago

Adam Khan star-alt star-alt star-alt star-alt star-alt

"Great service from sidra, would highly recommend, friendly , welcoming and curtious."

a year ago

Charlotte Watts star-alt star-alt star-alt star-alt star-alt

"Great selection of cars and the staff were all very helpful"

a year ago

Demy Jacob star-alt star-alt star-alt star-alt star-alt

"Over all experience was good Car was good"

a year ago

Biozigoto Admin star-alt star-alt star-alt star-alt star-alt

"Gideon, Jess and Adriana were very helpful"

a year ago

Matchett Raymond star-alt star-alt star-alt star-alt star-alt

"Poor on delivery not delivered when scheduled (11-0 to 1 ) 19-May 2023 delivered 5-20 Man delving the car delivered and went no information of how the car works said he had no clue Having said all this all the team at CARSA did their best to be helpful and in any way they could THANK YOU AT the moment my a Honda HR V is my dream car thank you Ray 🙋🏻‍♂️"

a year ago

S Beard star-alt star-alt star-alt star-alt star-alt

"Easy and friendly team"

a year ago

Clare Rook star-alt star-alt star-alt star-alt star-alt

"I was sold Gardx but it's unknown to me whether or not the car received this treatment. When I asked about how I would know it had been done, I was told that Gardx would provide that. I never saw anyone from Gardx and feel I may have paid for something I did not receive. Also, I was never quite sure what was happening next. Particularly when I was taken to a..." Read more

a year ago

Lee star-alt star-alt star-alt star-alt star-alt

"Jacob is such a nice hardworking young man. I was fully satisfied with his customer care."

a year ago

Paul Scott star-alt star-alt star-alt star-alt star-alt

"Please save yourself money and time . The worst car sales company I’ve ever had the misfortune to deal with. Lied 3 times about fixing my car when I purchased from them . Firstly the car was never fixed in the first place . Secondly they used parts that weren’t road legal in the uk . Third time they used reconditioned parts that failed a few months after the..." Read more

a year ago

Faisal Sandhu star-alt star-alt star-alt star-alt star-alt

"Massive thank you to Atif for his professionalism and big thanks to Darren for making it easy and help is just on next Level from these guys. I would recommend you to all my friends and family."

a year ago

JEFF SYME star-alt star-alt star-alt star-alt star-alt

"Everything was easy (WIFI could be better). car was as described, staff helpful, all good so far."

a year ago

Deezo star-alt star-alt star-alt star-alt star-alt

"Helpful amazing people"

a year ago

Jordan O'Connor star-alt star-alt star-alt star-alt star-alt

"Amazing service and extremely straightforward. Very happy with my first car and it was a stress free process"

a year ago

Michal star-alt star-alt star-alt star-alt star-alt

"Very polite and helpful people. Sorted my finance, despite trouble, to the point of staying after hours which I cannot be thankful enough."

a year ago

Mrs Anna Debska Baker star-alt star-alt star-alt star-alt star-alt

"Great staff, great deal, professional approach"

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Fantastic car, friendly staff and all round great experience. Would 100% recommend and will look to purchase all future cars from Carsa."

a year ago

Mr david latimer star-alt star-alt star-alt star-alt star-alt

"Really helpful and friendly team and the whole process was very smooth and easy. I'm really happy with the car and will definately look at using them again in the future."

a year ago

David Wells star-alt star-alt star-alt star-alt star-alt

"Overall the Carsa team were very helpful and efficient. There was some confusion on the specification of the car, but the team did manage to resolve this. I thought the onsite buying experience was very process focused and lacked a bit of genuine customer care, but it was effective and efficient."

a year ago

Tom Bridge star-alt star-alt star-alt star-alt star-alt

"Terrible experience, I thought I had agreed a price only to go and pick the car up and the price went up £400! Wasted over 4 hours this weekend trying to buy a car from them. I went in on Saturday and test drove a car I liked. The sales people were keen to strike a deal so droped the price by approx £800 I explained that the price looked good but I had oth..." Read more

a year ago

Bijay Bhandari star-alt star-alt star-alt star-alt star-alt

"There was no problem during the purchase. But nothing special to mention. I had a query after buying the car. The engine coolant level was just under minimum so I called to ask if they knew which coolant was used. The person just directed me to Autozone US. I was told they do a thorough check on the car. Surprised how myself and the dealer missed something l..." Read more

a year ago