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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

REBECCA star-alt star-alt star-alt star-alt star-alt

"Quick simple and easy car purchase. Car was bought down to mu local branch and appointment made. Gideon at Southampton was very helpful"

2 years ago

K RAINDI star-alt star-alt star-alt star-alt star-alt

"Saw ad on autotrader & replied. paid £99 deposit to bring to closer depot. Car as described/tried & ok/agreed. Tried to add £199 "docs/arrangement/management fee" & I refused. then tgried to run a higher % hp also refused & offered to cancel. suddenly all agreed. Handover efficient. No time wasting as others eg Available car etc I boiught car yrs ago & colle..." Read more

2 years ago

Madalina star-alt star-alt star-alt star-alt star-alt

"We had a good experience at CARSA, in buying our new car. Anil gave us all the details we needed in a professional and friendly way. We are happy with our choice made with CARSA."

2 years ago

Mike Sweeney star-alt star-alt star-alt star-alt star-alt

"Friendly, informative, efficient and great cup of hot chocolate"

2 years ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Unfortunately could not come to a deal as their part exchange valuation was very low due to my car being modified. However the staff were very attentive and helpful. I would recommend this place, ensuring your car is not modified. Sindra was helpful."

2 years ago

Gurvinder Singh star-alt star-alt star-alt star-alt star-alt

"Very nice and pulaite.xxx"

2 years ago

Michael Clark star-alt star-alt star-alt star-alt star-alt

"Excellent customer service"

2 years ago

Cagri Turan star-alt star-alt star-alt star-alt star-alt

"everything is very good customer service was really excellent thank you all again for their interest and relevance A clean reliable company"

2 years ago

Daniel McD star-alt star-alt star-alt star-alt star-alt

"Super easy and quick service. Everything was explained in enough detail throughout but with no pressure."

2 years ago

Russell Goldsmid star-alt star-alt star-alt star-alt star-alt

"Very helpful and knowledgable salesperson, everything was sorted out very quickly"

2 years ago

LUCIANA MORT star-alt star-alt star-alt star-alt star-alt

"It was really great getting in touch with Carsa for my first and new car purchased. Carsa is very helpful with customer's preferable car and very patience with people who patronise them, keep it up! Thank you Carsa 😊 💓 ☺️"

2 years ago

Natalie Sweet star-alt star-alt star-alt star-alt star-alt

"Great customer service"

2 years ago

Kate Bahooshy star-alt star-alt star-alt star-alt star-alt

"Great experience, no pushy sales techniques and felt well looked after throughout the whole experience. Thanks to John for making this a pleasant journey!"

2 years ago

Liam Toon star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, who are more than happy to help with all queries. Went only with the intention of a test drive, and drove the car home the same day! Was guided and assisted through every step of the way. Would definitely use Carsa again!"

2 years ago

Philip Tomlinson star-alt star-alt star-alt star-alt star-alt

"Found the exact model of car I was after. Arranging the test drive very simple and easy. Arrived for test drive, all the staff smartly turned out and polite, offered the usual free beverages, very relaxed with no pushy sales people which is a massive bonus. Decided to buy and got a decent part exchange valuation so the deal was struck. Arranged to pick my ne..." Read more

2 years ago

Vicky star-alt star-alt star-alt star-alt star-alt

"Very good service from contacting to driving away the same day. Quick no nonsense helpful, clear and efficient service from John, i would recommend him as a sales person to everyone. Transaction person also very clear, helpful and efficient. Nice showroom, perfect cup of tea!"

2 years ago

Typicalfulx star-alt star-alt star-alt star-alt star-alt

"The company really took care of me as I brought a car a month before and had some problems with it they gave a me the best price for mine was very fair and coke to a great agreement to get me my new car also the boy Jacob who showed me around was young but very nice not a salesman talking rubbish people know now what salesmen are like I feel it puts me off a..." Read more

2 years ago

customerSalvatore Scarano star-alt star-alt star-alt star-alt star-alt

"In Southampton (carsa)I collected a car and the people that helped me were very helpful polite amd done everything to make my day perfect .especially a guy called Gedeon"

2 years ago

Lisa Weller star-alt star-alt star-alt star-alt star-alt

"We had some issues with payment as bank transfer required and we couldn’t connect to show room Internet. Otherwise staff were fantastic and process made very easy. Would definitely use them again."

2 years ago

Md Shaheen Reza Chowdhury star-alt star-alt star-alt star-alt star-alt

"I had poor experience when I was served on Southampton branch - the reason I gave still 3 starts due to online / zoom meetings were good."

2 years ago

Abhilash S.M star-alt star-alt star-alt star-alt star-alt

"Absolutely wonderful experience. Jacob was very professional and knowledgeable."

2 years ago

Suk Bahadur Gurung star-alt star-alt star-alt star-alt star-alt

"Staff's are really friendly n helpful, John help us from beginning to end to select a car, He gave us lots of information about car plans n safety aswell thank you so much we will definitely visit again in future."

2 years ago

Muhammad Kashan star-alt star-alt star-alt star-alt star-alt

"Excellent service…"

2 years ago

Kaylan Holmes star-alt star-alt star-alt star-alt star-alt

"Avoid this dealership!! Especially the manager Martin! Reserved an Audi S3 (OY62 ONH) with an appointment on the 26/5/23 at 5pm. I was taken out for a test drive by a nice and polite woman. There was a few issues with the car: - ESC light came on when started - Rear pads have 3mm left - No history of waterpump and cambelt being changed - Poorly refurbishe..." Read more

2 years ago

Adam Rose star-alt star-alt star-alt star-alt star-alt

"An interesting experience from the sales team, but as an ex car salesman times are moving on fast. The car i wanted and in the specification i wanted, they had and im very pleased with it. The speed of delivery / handover were impressively fast. I did find a fault on test driving, and eventually found a solution to overcome this. It's worth making note that..." Read more

2 years ago