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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Julie star-alt star-alt star-alt star-alt star-alt

"I recently bought a car from Carsa in Bradford. I was very impressed with how smoothly everything went. No intimidating salesmen, such a great way to buy a car. I would like to thank Becky who showed me the car . She was absolutely brilliant and a real credit to the company. I would also like to thank the two Toms who made the experience so easy in a very re..." Read more

2 years ago

Jake star-alt star-alt star-alt star-alt star-alt

"A* service from Kienna Was made very easy from when I got in the dealership "

2 years ago

Stephen Dungey star-alt star-alt star-alt star-alt star-alt

"John.I first spoke to him when I drove up to Southampton to pick up the car only to find out the car was still in Birmingham! Needless to say I was not impressed as it is a long drive from where I live. John however did his best to sort things out and when the car was delivered today I was surprised but pleased to see it was John.He kept me informed of the a..." Read more

2 years ago

George Skayman star-alt star-alt star-alt star-alt star-alt

"Great service from this company every part of the sale was done over the phone. Delivery of the car was perfect "

2 years ago

Ollie Hardy star-alt star-alt star-alt star-alt star-alt

"No deposit refund received! Still waiting on my deposit to be returned after I decided not to purchase. Online chat and WhatsApp chat not answered. Looks as though I’ll be going through the small claims court! Call from Liam to say the deposit can be held for 3 months for another car. Basically it can’t be refunded as the car was moved from Cannock to Southa..." Read more

2 years ago

Jakub Kucharek star-alt star-alt star-alt star-alt star-alt

"Chelsea was very helpfull and professional. Full process went smoothly."

2 years ago

Philip Ehala star-alt star-alt star-alt star-alt star-alt

"Perfect service from Katie and Rob. Extremely helpful and patient, and went above and beyond in every instance, particularly when Katie ran after me when leaving to tell me of an updated finance price. Completely unique experience, better than any dealership I’ve been to. "

2 years ago

Tim star-alt star-alt star-alt star-alt star-alt

"Had a pretty straightforward time buying a car from Carsa. The car itself was great value from everything I can make out, from start to finish only took a week with good comms throughout. No pressure from the sales people when purchasing which was much appreciated"

2 years ago

robert leech star-alt star-alt star-alt star-alt star-alt

"Having had my car from Cannock for almost a month , and having sent pics of paint / trim touch ups and a wheel , an email 24/3 and visiting branch 15/3 for updates , no one has bothered to contact me back , They say you can judge a business by their customer care ."

2 years ago

Prem star-alt star-alt star-alt star-alt star-alt

"Great customer service. Sabeer Hameed explained everything nicely. Happy for new car. "

2 years ago

Marc Perez Soteras star-alt star-alt star-alt star-alt star-alt

"Absolutely delighted with their professionality"

2 years ago

Paul Cook star-alt star-alt star-alt star-alt star-alt

"All the individuals I dealt with at Carsa have been really helpful and polite. I'm happy with the service provided."

2 years ago

Gerry Byrne star-alt star-alt star-alt star-alt star-alt

"Very professional service from start to handover."

2 years ago

Gerry Byrne star-alt star-alt star-alt star-alt star-alt

"Very good service right from the start to the handover. "

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Excellent service from the initial call,dealt with Jamie throughout the sale which is a refreshing change not to be past over to various people,he couldn't be more helpful and informative. Everything was as advertised,great car,great service and a great firm to deal with will be back for car number 21 very shortly, Mark@Courtesy Taxis."

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"Kieanna dealt with my car purchase and went through everything very clearly. I was very pleased with the service and also the car."

2 years ago

Callum Lomax star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was amazing best service EVER definitely recommend buying from CARSA!!! My new bmw M140i is a dream. Thank you so much again Becky ☺️☺️☺️"

2 years ago

Connor star-alt star-alt star-alt star-alt star-alt

"Carsa Durham were very helpful and nice through the whole process especially considering I had driven from Scotland to pick up my car! Everything went very smoothly and I left a happy customer. Thanks to Rob and Shannon in the branch for their help!"

2 years ago

MOhammad Mansha star-alt star-alt star-alt star-alt star-alt

"start fo finish was so easy excellent staff will deal again"

2 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Everything was very smooth and the car is great! Kianna was very helpful! "

2 years ago

kajak beskidski star-alt star-alt star-alt star-alt star-alt

"Becky was very helpful, she did all her best to get me car same day :) "

2 years ago

Rob star-alt star-alt star-alt star-alt star-alt

"Chelsea the sales rep was fantastic. All phone staff have been great. "

2 years ago

Michał Skałecki star-alt star-alt star-alt star-alt star-alt

"Great experience. Chelsea was brilliant, very helpful."

2 years ago

Azeem star-alt star-alt star-alt star-alt star-alt

"Great customer service. "

2 years ago

stuart finch star-alt star-alt star-alt star-alt star-alt

"Definitely a test of patience.. had a 930 appointment to view car and test drive, finance was all sorted for once I'd driven the vehicle and agreed to purchase.. vehicle wasn't ready until 10 for drive this was tolerable so had a coffee whilst waiting, after this sales then went through the usual process of trying to upsell extra products, warantee being one..." Read more

2 years ago