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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Paul McCarron star-alt star-alt star-alt star-alt star-alt

"First time on site it was a nice set up, very friendly staff. Debbie was very helpful and a good host. Dan also made it easy to go through the purchasing phases. Thank You."

9 months ago

Mr Phillip Blake star-alt star-alt star-alt star-alt star-alt

"5 star treatment when selling me the vehicle. 1 star treatment thereafter. I had a few issues that needed resolving and tried to get in touch with customer care / services by phone. Automated reply said their mailbox was full. Rang sales department who answered after a few minutes. Promised to get customer services to call me back within 48 hours ...still wa..." Read more

9 months ago

Bernard Conn star-alt star-alt star-alt star-alt star-alt

"Found difficulty in phoning after sales service but after much frustration they were able to sort my problem so I have revised my previous review."

9 months ago

Neil Charles star-alt star-alt star-alt star-alt star-alt

"I’m overall happy with my car, but I did ask for pictures of any internal/external scuffs. There are plenty of marks internally that could have been highlighted. And some of the external plastic is faded. Bit disappointing tbh. Inside will need a good detailed valet, as there are little areas that haven’t even been attempted to be cleaned. and for a car @23k..." Read more

9 months ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Our sales woman Debbie was lovely so helpful with everything"

9 months ago

Zarrie Foster star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Debbie at Carsa Durham! She could not have been more welcoming and kept us entertained whilst we waited for things to be finalised !"

9 months ago

Lauren star-alt star-alt star-alt star-alt star-alt

"From first attending 6 days ago, to collecting my vehicle today, it has all been extremely easy! Shannon, at the Durham branch, was very helpful! She was on day 3 at the branch, she’s great and an asset to the team. As a buyer, the process seems foreign because there are no salesmen on site and all of the figures and numbers are done through zoom in a very..." Read more

9 months ago

Mr Reji Raju star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. We went there without an appointment but stil they managed to show as around in between their busy schedule. Also the whole car buyi g process was fast and smooth."

9 months ago

Dave Pacey star-alt star-alt star-alt star-alt star-alt

"Bought a car from the mountsorrell branch was told if I collected it the day they rang I would get £300 knocked off and a full tank as it was the last day of the month I thought I’d help the salesman earn his cut I was there for a good couple hours with my partner and 2 year old son ended up not being able to take the car so wasted journey over 80 mile round..." Read more

9 months ago

LYNN CUMMINGS star-alt star-alt star-alt star-alt star-alt

"Great welcome from Lauren talked us through the process from test driving to purchasing the car. Callum very professional and friendly talked us through all options available. Jeff also great all an asset to the company would recommend this company to anyone wishing to purchase a vehicle"

9 months ago

Andrew Cowe star-alt star-alt star-alt star-alt star-alt

"When I arrived I was greeted by a lovely young lady called Lauren, she explained everything and sorted all the details out, she made the whole experience so easy. Thanks again"

9 months ago

Turco Bazaar star-alt star-alt star-alt star-alt star-alt

"It was a great experience for me to buy my car from Carsa Southampton Collection Point. People are really helpful and very friendly. They assist you in every stage when it is your first buying experience. If I buy again, I would ask them before I bought other suppliers. At every stage, the process was very smooth."

9 months ago

Debra star-alt star-alt star-alt star-alt star-alt

"Excellent service from friendly staff"

9 months ago

Garrick Hellewell star-alt star-alt star-alt star-alt star-alt

"Happy with Matthews service today."

9 months ago

James mailer star-alt star-alt star-alt star-alt star-alt

"Brilliant experience at carsa bradford excellent customer service from a lovely girl called becky service with a smile"

9 months ago

Darren swain star-alt star-alt star-alt star-alt star-alt

"Matthew, was very helpful and polite"

9 months ago

Howard star-alt star-alt star-alt star-alt star-alt

"Matthew was Very helpful,considerate and friendly"

9 months ago

Julie Elliott star-alt star-alt star-alt star-alt star-alt

"Matthew was very helpful at showing me around cars todau"

9 months ago

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Matthew was very polite, attentive and was great today."

9 months ago

Andy star-alt star-alt star-alt star-alt star-alt

"Shannon was really attentive and made everything as smooth as possible."

9 months ago

Will star-alt star-alt star-alt star-alt star-alt

"Lauren the manager was great at the Bishop Auckland site! Thank you so much for all your help and the nice coffee."

9 months ago

Lee Sebestyen star-alt star-alt star-alt star-alt star-alt

"Very simple and straight forward and not pushy at all"

9 months ago

Debra Roberts star-alt star-alt star-alt star-alt star-alt

"Excellent support and information from Shannon at Carsa, Bishop Auckland this week. Made the car buying experience easy. Getting to test drive the car myself was very helpful"

9 months ago

Muhammad Hasnaat star-alt star-alt star-alt star-alt star-alt

"Apart from having to wait due to lack of staff. The staff were friendly, made all the process clear so we understood what we were purchasing."

9 months ago

The Laser Hive star-alt star-alt star-alt star-alt star-alt

"Ishy and Matt at Bradford were great, but also rushed off their feet on a busy and rainy day. Very pleased with the value of the car - it was in great condition and a very fair price."

9 months ago