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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Paul star-alt star-alt star-alt star-alt star-alt

"First time we've purchased from a non-franchise dealer. Great experience, competitively priced cars. Had a minor issue with the car (dodgy radio button) that was fixed within 24hrs. Callum did a great job of taking us through the end to end process."

2 years ago

Richard star-alt star-alt star-alt star-alt star-alt

"The whole team at Mountsorrel were excellent. Really helpful and knowledgeable. Prem, Raith and Martin were on site when I paid for the car. There was a communication error with the team in Southampton so they weren’t expecting me but still made the car available for a test drive and got it valeted before I left with the car."

2 years ago

Mejo Joseph star-alt star-alt star-alt star-alt star-alt

"Good service"

2 years ago

William Hughes star-alt star-alt star-alt star-alt star-alt

"Excellent car purchasing experience from start to finish. Efficient use of detailed online form and follow-up phone conversation to agree price for my part-exchange and the car I was purchasing. Staff on-site were also good and efficient during the exchange. Liked the fact that was no haggling on exchange. Very grown up. All in all, a great experience and I..." Read more

2 years ago

Sharon Lowery star-alt star-alt star-alt star-alt star-alt

"Excellent service from the start , just got my renault captur today , over the moon with it , true description unlike another a car site which was a total nightmare . So pleased everything went smoothly. Will recommend them to friends and family"

2 years ago

Paul Collins star-alt star-alt star-alt star-alt star-alt

"Great to deal with very friendly and efficient"

2 years ago

Nicholas McGuinness star-alt star-alt star-alt star-alt star-alt

"I was a little cautious with this purchase having never used a ‘new age’ dealer/car supermarket before. I’m really glad I did. Call back within 2 mins of reserving the car. Easy to navigate online portal for finance and part ex. Very transparent history on the vehicle. Guys on the phone helpful and got me a good initial offer for my part ex. Invited in to te..." Read more

2 years ago

Amber star-alt star-alt star-alt star-alt star-alt

"Thank you to Callum for great customer service and a friendly smile. Very happy with the car and service from the moment we walked into the office. Thank you x"

2 years ago

Martin star-alt star-alt star-alt star-alt star-alt

"Highly recommend Carsa!"

2 years ago

Ranjit star-alt star-alt star-alt star-alt star-alt

"I purchased my car from Carsa and I had a fantastic service from them, start to finish. The team were absolutely amazing, so helpful and guiding me. I was also given a 30 minute test drive to get the feel of the car which I loved. And various calls to the offices at Carsa - everyone was so accommodating. I would highly recommend Carsa, they really looked a..." Read more

2 years ago

Shabs star-alt star-alt star-alt star-alt star-alt

"Really happy with the service provided by Tom & Co @ Bridg road,Southampton branch."

2 years ago

Fred D'Arcy star-alt star-alt star-alt star-alt star-alt

"I bought a Lexus 200H for my wife today after a test drive with the lovely Sidra at Carsa, Kings Road, Bradford on Friday. Sidra is incredibly, pleasant, polite and professional. She made the experience very simple and efficient for us and answered all our questions with admirable honesty and detail. We picked up the car today and Sidra was in top form lik..." Read more

2 years ago

Kim Hughes star-alt star-alt star-alt star-alt star-alt

"My experience with Carsa has been nothing but positive. Our agent Jamie was so helpful and nothing was too much trouble. Everything was explained and any questions answered in full detail. My car was delivered to my door out of Jamie's working hours and still took the time to make sure we was happy with our purchase. I would use Carsa again if I was ever lo..." Read more

2 years ago

Simon Evans star-alt star-alt star-alt star-alt star-alt

"I buy quite a lot of cars but was a bit nervous utilising the semi online/over the phone system click and collect. Felt like I should be kicking tyres before striking deals if that makes sense. Couldn’t of been more wrong, this was the easiest and most pleasant car buying experience I’ve ever had. Found the car, spoke to a nice fella called Chris to get the..." Read more

2 years ago

Lisa Bunting star-alt star-alt star-alt star-alt star-alt

"Sidra was very professional and helpful with the purchase of a Lexus from Carsa, Bradford"

2 years ago

Anne D'Arcy star-alt star-alt star-alt star-alt star-alt

"Sidra was really helpful and professional.."

2 years ago

Joe star-alt star-alt star-alt star-alt star-alt

"Great service, easy, fantastic price. Job well done."

2 years ago

Gordon star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with were friendly and helpful. The only downside was we weren’t shown all the different features and how you operate them. To be fair though we didn’t ask the question either and drove off without really knowing how to use all its features."

2 years ago

Annon star-alt star-alt star-alt star-alt star-alt

"Great service from the general enquiry all the way through to the purchase."

2 years ago

Yung star-alt star-alt star-alt star-alt star-alt

"The buying process is efficient and Kienna and Martin are friendly and helpful."

2 years ago

jon sterne star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful - the one bugbear was the dreadful Wi-Fi that meant the process dragged on"

2 years ago

Laura Bailey star-alt star-alt star-alt star-alt star-alt

"From start to finish from speaking with Callum on 26th August to meeting with Tom, Steve, Tom and Jeff. 100% positive experience"

2 years ago

Michael S Underwood star-alt star-alt star-alt star-alt star-alt

"Right from the start of my enquiry everyone I spoke to was great and friendly. Firstly Steve, who then passed me to Jamie who booked me in. On site the staff were, special mention to Kieanna who explained everything with a smile"

2 years ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Very easy transaction. Everyone I dealt with was a pleasure."

2 years ago

HR star-alt star-alt star-alt star-alt star-alt

"Excellent service from Jacob, Raith and Prem (and Callum) at Carsa Mountsorrel! They had amazing patience and able to answer all my questions. Very pleased with my new car!"

2 years ago