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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jack star-alt star-alt star-alt star-alt star-alt

"Libby was great "

a month ago

Oliver Daniels D star-alt star-alt star-alt star-alt star-alt

"Outstanding service and support. The dealership’s team was friendly and professional, making the entire car-buying process seamless. I’m very pleased with my new vehicle and highly recommend them."

a month ago

Mr Clarke star-alt star-alt star-alt star-alt star-alt

"Problem but sorted out to my satisfaction"

a month ago

Carl Owen star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was a massive help and made it a pleasure to deal with Carsa. Strongly recommend "

a month ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from all the staff at the shrewsbury branch. Didn't feel any pressure all very easy and natural. All staff very informative. Sales video call with head office was wasy informative and very professional. Thanks for helping me make the right decision. Thanks very much. Sarah H. "

a month ago

Austin Spence star-alt star-alt star-alt star-alt star-alt

"Tried to book a test drive - took them hours to respond and despite informing them (without exaggeration) 12 times that I have no phone reception at home and that I can't receive calls, they just call / call again and then call again, oh and then email to say they've called. Hahaha - painful and not worth it - will just buy a car from someone else - imagine..." Read more

a month ago

Alim star-alt star-alt star-alt star-alt star-alt

"Brilliant service by Jordan and Harriet. Would highly recommend Carsa. Good deal"

a month ago

Brian Riley B star-alt star-alt star-alt star-alt star-alt

"Great service and a pleasure doing business with these guys, absolutely delighted with my car purchase, looked after me really well. 100% recommend buying, these guys will be first place i go when in the future i am wanting to change up car. Thanks again guys!"

a month ago

Paige W star-alt star-alt star-alt star-alt star-alt

"Paul Tonna the real MVP - Was great from start to finish, so friendly and made everything as smooth and clear as possible. I hope for anyone else using Carsa gets the chance to go through Paul. "

a month ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Poor customer service, unprofessionalPoor customer service, very unprofessional. We paid the reservation fee, booked for viewing and test driving for a specific date, halfway near the carsa someone rung and said that the car hasn’t arrived yet. We opted to reschedule the viewing, 2 days before the viewing date they gave it to others."

a month ago

Al Palomar star-alt star-alt star-alt star-alt star-alt

"Poor customer service, very unprofessional. We paid the reservation fee, booked for viewing and test driving for a specific date, halfway near the carsa someone rung and said that the car hasn’t arrived yet. We opted to reschedule the viewing, 2 days before the viewing date they gave it to others. "

a month ago

Vicki Richardson star-alt star-alt star-alt star-alt star-alt

"John was really helpful and professional- thank you. He was caring and helped me out with the paperwork to make the process smooth. Really good service "

2 months ago

charlotte woodus star-alt star-alt star-alt star-alt star-alt

"Becky at Bradford was so helpful and ensured I had the smoothest process in buying my dream car"

2 months ago

Julie Morrison star-alt star-alt star-alt star-alt star-alt

"I have expressed interest in purchasing the same vehicle through multiple channels, including WhatsApp, their website, phone, and text. On each occasion (over a period of four days) I was informed by an individual named Caroline that a salesperson would be in touch. I even provided specific times when I would be available to take the call. Despite reaching..." Read more

2 months ago

Danny star-alt star-alt star-alt star-alt star-alt

"George Parker was brilliant on the sales and document help It was kind of George to make us feel welcome and answered all our questions without any pressure much obliged will recommend George and the organizations for their great service Kind regards "

2 months ago

Vince star-alt star-alt star-alt star-alt star-alt

"From as soon as I messaged them through autotrader they were very quick to get back to me, and they were incredibly quick to get everything sorted from arranging the car to be delivered near me for a viewing and I am now the proud owner of a lovely new car, got the right price for exchanging my car and all in less than 24 hours remarkable and everyone from..." Read more

2 months ago

Shanelle Griffin star-alt star-alt star-alt star-alt star-alt

"Sidra was brilliant from start to finish really happy with the customer service "

2 months ago

Martin walker star-alt star-alt star-alt star-alt star-alt

"Becky and Bailey from the Bradford branch were AMAZING got the car the same day with fantastic service from the girls. Thank you "

2 months ago

Dave Robertson star-alt star-alt star-alt star-alt star-alt

"Bailey and Sidra in Bradford were very helpful, and in difficult circumstances were both very polite and helped get me the best possible deal. Very happy!"

2 months ago

Aadil star-alt star-alt star-alt star-alt star-alt

"My dad purchased a car from the Cannock store, and the service he received from start to finish was exceptional, especially from Michael. Would definitely recommend purchasing a car from Carsa."

2 months ago

Narinder Potiwal star-alt star-alt star-alt star-alt star-alt

"Very good service throughout the process til driving off with the car —excellent from Yasar and George "

2 months ago

Karen Beeson star-alt star-alt star-alt star-alt star-alt

"Excellent service. Dan was amazing. To be honest all the team were very friendly and polite. Highly recommend "

2 months ago

Miss S Bennett star-alt star-alt star-alt star-alt star-alt

"They dont have the advertised cars in their showroom and want to charge a hundred pounds just to look at the car you want. Avoid any interaction with this company it is a shame, scam, ripoff merchant"

2 months ago

Geoff Tremayne star-alt star-alt star-alt star-alt star-alt

"Libbie was very helpful and extremely friendly making car purchase a pleasure "

2 months ago

Hayley star-alt star-alt star-alt star-alt star-alt

"Second vehicle purchased from Carsa in a year due to none fault accident. There was no pressure to take and finance agreements or extra products. Really happy with the service. Lauren at cannock "

2 months ago