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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James Poole star-alt star-alt star-alt star-alt star-alt

"Prompt service & friendly staff especially from Katie at the garage & Tom virtually."

a year ago

Craig star-alt star-alt star-alt star-alt star-alt

"Helpful and efficient. Good customer service so far."

a year ago

customerl star-alt star-alt star-alt star-alt star-alt

"Having purchased a new vehicle from Carsa, the whole experience was quite painless,as buying cars can sometimes be a little daunting ,however the team at Carsa were very helpful, no pressure sales and certainly friendly. Had a couple of teething problems with the car nothing major but nonetheless the after sales customer care team were on it and resolved the..." Read more

a year ago

Andrew Edwards star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa. Vijay and Martin were very approachable and knowledgeable. The car was very competitively priced and in great condition. Happy with my purchase."

a year ago

Robert John star-alt star-alt star-alt star-alt star-alt

"Andreea and Malcolm were both very helpful and informative. Thank you both very much. It's a great Mustang GTand full marks to the valet wh presented the car superbly whilst we were doing he final paperwork. Big smiles on all three of our faces. 😎😎😎"

a year ago

David Steel star-alt star-alt star-alt star-alt star-alt

"Thank you for service Steve in Durham carsa was spot on and told is everything I needed to know about the car I was wanting to buy Just picked up my new car today thank you"

a year ago

Ahmad star-alt star-alt star-alt star-alt star-alt

"My 2nd car with carsa excellent customer service after care very friendly staff an Tracey Holmes is very helpful polite makes buying a car easy an does her best to go above an beyond to help. Thank you Tracey and Geoff"

a year ago

Paul Jemmett star-alt star-alt star-alt star-alt star-alt

"The whole process was very easy and well explained throughout. Staff were very friendly and made you feel welcome from the outset."

a year ago

Aleksandra star-alt star-alt star-alt star-alt star-alt

"Very good manager whon served us on Purchasing day. The person who served us the day before needed to listing the customers as made some errors on finance regarding the old car. A part of this all goos and fast."

a year ago

Mihailo star-alt star-alt star-alt star-alt star-alt

"The sales experience wasn't great. Turned u[ having paid the deposit to just be then thrown the keys and told to test drive. Following the test drive, the sales associate was just bluntly asking if I was buying it or not. On top of that they sneak in a £199 admin fee for no reason. The car also didn't have any of the equipment in the boot it needed such as s..." Read more

a year ago

Daniel Page star-alt star-alt star-alt star-alt star-alt

"Very straightforward, the staff were friendly and helpful. I would recommend to others."

a year ago

Claudiu Burtica star-alt star-alt star-alt star-alt star-alt

"Everything went so smooth. I am very happy with my purchase. Highly recommend."

a year ago

Linda Jennings star-alt star-alt star-alt star-alt star-alt

"Caroline who we dealt with over the phone was brilliant she dealt with our slightly different part exchange very well and made our purchace straightforward. The two cars we exchanged for one held 80 litres of fuel.when I took our purchace car out for a test drive it held enough fuel for 15miles on return it did not have enough fuel to return home.your sal..." Read more

a year ago

Victoria Walker star-alt star-alt star-alt star-alt star-alt

"we had a problem with a settlement fee everyone did a fantastic job in helping us get access so completion could take place lauren in particular was superb , the privacy of financial discussions also a great method . Salesman lee still got things to learn needs to take his time and make sure he gets things right but will learn ."

a year ago

A Parulekar star-alt star-alt star-alt star-alt star-alt

"From the first touch point of website call support, Text responses to queries, test drive to collection, the staff was professionally and service was customer friendly. Tom Robbins and Luke stand out for their customer friendly approach. The car was in a great condition, 2 keys, owner manual, paperwork to small details like the whell nut were all in their c..." Read more

a year ago

NK star-alt star-alt star-alt star-alt star-alt

"Steve Thatcher did a great job explaining everything in detail, great experience overall."

a year ago

Mr Alan Michael Plant star-alt star-alt star-alt star-alt star-alt

"I would just like to thank Becky at Carsa Bradford,who walked and talked us through picking my new car up today,would recommend her and Carsa if looking for a new or used car, Many thanks Alan."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Good but taken 2hours waiting in reception before getting seen 2"

a year ago

Andrew Perez star-alt star-alt star-alt star-alt star-alt

"Great service. Drive away the same day."

a year ago

David Brown star-alt star-alt star-alt star-alt star-alt

"Absolutely shocking company to deal with. They give you a price on a vehicle expecting to knock the price down and when they can’t they look for any excuse not pay the figure agreed. To be told that someone is getting sacked on Monday seems very unprofessional, as is whole process of dealing with them. Communication is poor. The £99 takes an age to be return..." Read more

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Car not properly prepared for viewing. I flew over to see the car but interior valeting was not done properly. Want to mention one thing that what is the point of buying from a dealer when you are offered a 15£ valeting. The car needs to be at least clean from inside and ready for customer for viewing and things should be mentioned to the customer before arr..." Read more

a year ago

Dennis Kent star-alt star-alt star-alt star-alt star-alt

"The cars are great and fairly priced, staff were nice but each appointment took over 2 hours due to staff shortages. Over the couple of weeks since showing interest in the vehicle I've been called or spoken to about 10 different people just to get the car off the forecourt."

a year ago

Gary Williams star-alt star-alt star-alt star-alt star-alt

"Honestly, the easiest way I have ever purchased a car. Everyone was so helpful and friendly. No sales pitches or tactics, if you like the car you can buy it. Really quick and simple process. A huge selection of quality cars. Thank you to the staff at Southampton particularly Arionna and Tom."

a year ago

Matthew Stanley star-alt star-alt star-alt star-alt star-alt

"Super easy and good service"

a year ago

Jon Holmes star-alt star-alt star-alt star-alt star-alt

"Very helpful, not pushy, friendly competent staff"

a year ago