Carsa icon

Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Philippa Young star-alt star-alt star-alt star-alt star-alt

"I was really hesitant to buy a car online but it couldn’t have been easier. Car arrived promptly with MOT and service completed. Car as described. Nice little touches at the showroom like colouring for my daughter etc. Sidra was very friendly and handover went smoothly. Car seems to be as described - I guess time will tell but so far so good."

2 years ago

James Henderson star-alt star-alt star-alt star-alt star-alt

"Today I had the best experience in buying a car from CARSA Southampton. The staff were very polite. friendly and attentive not pushy like you get with other companies. I viewed the car online and set a date for a viewing in person. I bought the car there and then.by 4.30 I was driving home in my new Audi. Impressive is the least I can say as they helped me o..." Read more

2 years ago

Aliya star-alt star-alt star-alt star-alt star-alt

"Amazing service from sidra went to 3 other car garages before carsa was not impressed with the customer service Sidra was very professional and got to the point I told her I had little time she was very efficient."

2 years ago

Ondrej Horvath star-alt star-alt star-alt star-alt star-alt

"I am very satisfied with your work. you have a pleasant way of dealing with customers, I give you 100 percent for your work."

2 years ago

Mr speller star-alt star-alt star-alt star-alt star-alt

"Car wasn’t paint guarded on arrival touch ups not fully done the car was advertised as a r-design pro intact is was only a plus when asked a Volvo main dealer. Since this review cards and Volvo have looked into this and confirmed it is a pro version but second version of the model, I think as Steve s from carsa pointed out to me that there was on their part..." Read more

2 years ago

Paul Cullen star-alt star-alt star-alt star-alt star-alt

"Great service."

2 years ago

Daniel Bourke star-alt star-alt star-alt star-alt star-alt

"Ellie, Matt and Jamie!!! Honestly best service I have received for buying my 330e. Pleasure doing business"

2 years ago

Martin Warburton star-alt star-alt star-alt star-alt star-alt

"Really disappointed. Car was stated in Bradford. But it was not. On its way apparently. Very few cars at the dealership."

2 years ago

James Thurgood star-alt star-alt star-alt star-alt star-alt

"5 star Excellent guys and service Couldn’t be easier car was clean and tidy Upon arrival 5 start Skoda octavia vrs 10/7/22"

2 years ago

LAURA EVANS star-alt star-alt star-alt star-alt star-alt

"I found a car online and the advert disclosed where the car was so I could go down to the show room to view and test drive (I went without an appointment). Staff were friendly and welcoming. I decided to proceed with the purchase of the car. The only issue I had was the way the finance was conducted. We was in a small show room with a few computers and 3 oth..." Read more

2 years ago

Mark Elliott star-alt star-alt star-alt star-alt star-alt

"My experience wasn’t great. The people we dealt with were all pleasant and the price was competitive however the checks they do on the car missed some significant problems with the bodywork. Although the web site specifically said the problems would be sorted because of the size of the scratches etc they refused as there wasn’t enough profit in it for them...." Read more

2 years ago

Gary Morgan star-alt star-alt star-alt star-alt star-alt

"Purchase my Mercedes-Benz from here good service great people thanks to everyone , gary"

2 years ago

Nate Mahasenan star-alt star-alt star-alt star-alt star-alt

"Easily the best experience I’ve ever had buying a car. I went to all the other supermarkets first and had less than stellar experiences. Finally called Ellie at Carsa and was immediately treated to a low/no pressure, informative call to explain the vehicle and next steps. Went down to Southampton where Tom received me and showed me the vehicle and handed me..." Read more

2 years ago

Caroline Ruo star-alt star-alt star-alt star-alt star-alt

"Customer service was great👍🏽👍🏽👍🏽, very friendly faces, welcoming and all staff were happy to help. Special thanks to Joseph and Steven not forgetting Tom. One thing I adored is although we had to wait for sometime, the staff kept us informed of what was happening and therefore we felt valued as Customers. They made our experience memorable and yes I w..." Read more

2 years ago

OLUWALEKE SOKUNBI star-alt star-alt star-alt star-alt star-alt

"Absolutely brilliant and very quick"

2 years ago

Anthony Morris star-alt star-alt star-alt star-alt star-alt

"I very rarely give reviews, but on this occasion I just wanted to say that Carsa have the best customer based service staff I've dealt with in a very long time. So many companies could learn from the Carsa staff I dealt with. So many companies spend valuable hours telling people why they can't help which ironically could have been used helping the customer...." Read more

2 years ago

UK Surrey star-alt star-alt star-alt star-alt star-alt

"Great Service, Well Prepared and easy to follow completion of Puchase, very nice people"

2 years ago

Mr Gent star-alt star-alt star-alt star-alt star-alt

"I never thought I would purchase a car online, BUT! Just have and very pleased with the experience. Did a bit of haggling over trade in value!!! But all sorted. The two lads (Jacob & Raith) were superb, well done!! One minor gripe, could have done with a drop more fuel. Quarter of a tank would have put the cherry ontop of the cake!"

2 years ago

graham steele star-alt star-alt star-alt star-alt star-alt

"From the first contact to collecting my new car, the experience was faultless. Everyone was very friendly, no pressure sales, excellent service, would definitely recommend Carsa."

2 years ago

Shaun star-alt star-alt star-alt star-alt star-alt

"The team were extremely helpful and the process was simple and seemless. It was so easy that I was certain that something had been missed when I left. But nothing had, they made the purchase and part exchange an easy and pleasurable experience."

2 years ago

Anthony star-alt star-alt star-alt star-alt star-alt

"I was pleased with the Jaguar XF prestige I purchased from you.. it was in good condition throughout and up to my expectations., Unfortunately when I got home and examined it carefully it appeared your vehicle checks were let down as they omitted to find a couple of minor problems. There were 3 chips out of the windscreen on the passenger side which should..." Read more

2 years ago

Marc Procter star-alt star-alt star-alt star-alt star-alt

"Fantastic!!! This has to be the way of buying cars moving fwd!!!! I can’t rate Carsa strongly enough!!! Of all the dealers i have purchased cars from over the years (believe me there have been lots!) Carsa have set the standard! After finding my golf r on line, we agreed a part a part x value and paid the deposit to secure the vehicle before I travelled f..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. Super happy with my purchase 😊 would highly recommend."

2 years ago

Adam Nethercote star-alt star-alt star-alt star-alt star-alt

"Matt and Jamie dealt with my finance and all my requirements so that when I arrived at the forecourt everything was set up and ready to go. Tom and Louis at the Swanwick dealership were accommodating and knowledgeable and despite how very busy they were they always made time to keep me updated and ensure I was ok. I felt like I was in good hands every step o..." Read more

2 years ago

Philip Norman star-alt star-alt star-alt star-alt star-alt

"Very helpful. I had arranged to collect my car on a Tuesday evening and phoned them on the Monday to say I could collect that day. No problem at all. Staff very friendly both on the phone and on site. Would ertainly recommend."

2 years ago