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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Russell Taylor star-alt star-alt star-alt star-alt star-alt

"Excellent service very helpful and clear with every detail serviced by an excellent customer service representative called Prem"

2 years ago

Jen Godfrey star-alt star-alt star-alt star-alt star-alt

"Excellent service. Anna was really helpful. Would definitely use again."

2 years ago

Lez Neo star-alt star-alt star-alt star-alt star-alt

"excellent experience with kayland ."

2 years ago

Philip star-alt star-alt star-alt star-alt star-alt

"Everyone was very friendly and helpful, we were expertly looked after by Harvey despite changing our plans during our visit"

2 years ago

DAZZA star-alt star-alt star-alt star-alt star-alt

"I had never heard of Carsa until a few months ago, so when looking for a newer car I thought I would check this dealership out. I firstly started looking online at what stick they had to offer, and I must admit they had a wide range of choice. Upon choosing the car I was interested in, which was late on an evening, I decided to register my interest. The next..." Read more

2 years ago

James star-alt star-alt star-alt star-alt star-alt

"Amazingly helpful after there were a few issues,really looked after and would buy from them again."

2 years ago

Poornanand Goru star-alt star-alt star-alt star-alt star-alt

"Tracey was Very helpful, prompt service Would recommend Thank you"

2 years ago

Cameron Connelly star-alt star-alt star-alt star-alt star-alt

"Sadiya Is a great help very friendly would highly Recommend"

2 years ago

Ian star-alt star-alt star-alt star-alt star-alt

"Bought a 5 series BMW. Straight forward purchase. Car looked good as the pictures. No issues."

2 years ago

Martin P a happy customer star-alt star-alt star-alt star-alt star-alt

"Great customer service, I will explain why, the same day I purchased my vehicle I noticed a small problem with it, so the next day i phoned Carsa to explain and they said that they would get customer services to give me a call back and they did, I explained the problem just to clarify, they said not a problem and they booked the vehicle into a main dealershi..." Read more

2 years ago

Reece star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, pleasure to deal with, very polite"

2 years ago

Mrs C Lopes star-alt star-alt star-alt star-alt star-alt

"Great service. Very professional and helpful! Cars are delivered with extreme care."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Called in on Sunday without an appointment and have just collected my new car today (5 days later). Overall great experience, good use of technology in the buying experience sets them apart from any other dealer I have been to, albeit you are dealing with salespeople remotely at times. Best of all was dealing with Mesa who was on site. Mesa looked after me i..." Read more

2 years ago

Tracey star-alt star-alt star-alt star-alt star-alt

"A really simple process to buy the car, the price advertised is the price paid, they won't hagle. Paid to get the car delivered which was a great service and the sales team on the phone all came across very profesional."

2 years ago

Deoraj star-alt star-alt star-alt star-alt star-alt

"I bought the car on Tuesday when I got home I checked the second key and realised it’s not working,this should have been basic check before hand over the car.Contact the warehouse and I got given an email address to deal with.I bought all the extra which was offered with extended warranty but they didn’t give me any emergencies or roadside assistance details..." Read more

2 years ago

Michael Parr star-alt star-alt star-alt star-alt star-alt

"Isdra was really helpful and knowledgeable and very friendly. A pleasure to meet and buy a car from you. Many thanks."

2 years ago

Gordon Thomson star-alt star-alt star-alt star-alt star-alt

"Adriana and the girls were great. Can’t fault the team at carsa"

2 years ago

Timothy D star-alt star-alt star-alt star-alt star-alt

"Sidra Excellent friendly service"

2 years ago

Alan Joy star-alt star-alt star-alt star-alt star-alt

"I went to collect my new car. Tracy looked after me in a friendly and efficient manner. I took the car for a second test drive to confirm I was still happy and to give me a chance to become more familiar with its controls. She helped me in this. After this Jeff talked about the warranties and insurances available in an easy-to-understand manner. He also..." Read more

2 years ago

Deoraj star-alt star-alt star-alt star-alt star-alt

"Sidra customer service was amazing, she went above and beyond. An absolute asset to Carsa. Will definelty be coming back to Carsa thanks to her amazing customer service skills. She was an absolute pleasure to deal with, she made the whole process much easier for me."

2 years ago

CD Dean star-alt star-alt star-alt star-alt star-alt

"Great selling experience, fast and easy transaction and great communication, thanks."

2 years ago

Pankaj Bisht star-alt star-alt star-alt star-alt star-alt

"The real character of a person/business will come out when the going is not straightforward. After 15 minutes of driving the Hyundai Tuscon car out of their Southhampton outlet, the sunroof of the car exploded. I went back to the Carsa Dealer and they had an internal discussion after that their first response to me was, they can't take any responsibility fo..." Read more

2 years ago

Masuma star-alt star-alt star-alt star-alt star-alt

"Absolutely pleasant experience with Sidrah today. Lovely girl, very friendly and helped us a lot. Great car knowledge. Definitely will be back and recommend this place to family and friends"

2 years ago

Jake star-alt star-alt star-alt star-alt star-alt

"Russell, Adrianna and Andrea offered a seamless service and even made me two coffees and my brother one. Russell was so attentive and made my 5 hour journey to Southampton worth it. THANK YOU."

2 years ago

Aftab Hassan star-alt star-alt star-alt star-alt star-alt

"It was a great experience. Staff was very helpful. I would recommend this company to my car of them. Thank you"

2 years ago