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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Andrew star-alt star-alt star-alt star-alt star-alt

"The car showroom in Southampton was excellent, the call centre had room for improvement. Very pleased with the car, excellent value for money."

2 years ago

MRS GLENIS HADWEN star-alt star-alt star-alt star-alt star-alt

"Very pleased with Atif Rehman very polite and helpful"

2 years ago

Malcolm Farms star-alt star-alt star-alt star-alt star-alt

"Great experience. Dealt initially with Raith who was polite, relaxed and was no pressure. Deal was agreed amicabally and hand over by Jacob was smooth and no time pressure. Would happily deal with again."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Carsa sent me the wrong documents meaning a massive GDPR breach. (Containing name, address, financial details of loan agreements). Customer Services were not apologetic and do not understand the level of seriousness this is. Got called “stupid” on the phone as I wanted to remove the warranty, as a young girl I find this unacceptable. I understand they have..." Read more

2 years ago

Kathleen star-alt star-alt star-alt star-alt star-alt

"I liked the fact that there was no pressure to buy, and the whole process, though different because of the zoom aspect of sales was good. All the staff were very pleasant, and the assistant manager resolved (hopefully) a minor problem with the car I purchased, promptly. Ishy was very polite and helpful."

2 years ago

Janet star-alt star-alt star-alt star-alt star-alt

"From the moment I walked in I was made to feel welcome by Tracy.I was early and it looked like Tracy was about to have lunch,I said I will sit and wait but she insisted it was no problem to see me then.I had 2 coffees as well which was a lovely touch because I had travelled.Tracy was excellent with the knowledge about the fiesta I was looking at,absolutely e..." Read more

2 years ago

Rachel Capstick star-alt star-alt star-alt star-alt star-alt

"Amazing service from anna, really helpful and we had a laugh and joke. Thanks for your help."

2 years ago

Dave star-alt star-alt star-alt star-alt star-alt

"Tracy was excellent today brilliant! Very professional and pleasant!"

2 years ago

fraluca9397 star-alt star-alt star-alt star-alt star-alt

"Was a great experience here at Carsa , SIDRA was an amazing sellers representative."

2 years ago

Hannah Davidson star-alt star-alt star-alt star-alt star-alt

"Sidra was very welcoming and friendly, she was also very helpful answering any questions we had. Demonstrated lots of knowledge and gave us advice which made the process a lot easier!"

2 years ago

Debbie Eades star-alt star-alt star-alt star-alt star-alt

"What a great and very friendly team, thank you for making my buying experience for my beautiful Toyota Aygo today Russ and Mike you are absolute stars and a great comedy double act….. thank you for a great experience 🙏❤️ lovely tea by the way x"

2 years ago

Kirsty Barron star-alt star-alt star-alt star-alt star-alt

"Collected today Anna was fantastic"

2 years ago

Andrew Phillips star-alt star-alt star-alt star-alt star-alt

"Sidra Very helpful and polite. Let me have time to think and organise test drive."

2 years ago

Kk star-alt star-alt star-alt star-alt star-alt

"First time I bought from them. I think they don’t have after sale service department. Once you bought the car then they forgot to you. Very disappointed 😔"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Lovely atmosphere in the branch in Loughborough. Hot drinks provided and even the rugby was on the TV! Ella was very attentive and made the process smooth and pleasant."

2 years ago

Kirsty Airton star-alt star-alt star-alt star-alt star-alt

"Sidra was welcoming and helpful on on arrival. And also very polite and good with our little boy. I am very happy with the customer service I received. Shane Grange-Holmes"

2 years ago

Munashe Musamadya Muchadura star-alt star-alt star-alt star-alt star-alt

"Dan & Raith Great Customer Service"

2 years ago

William star-alt star-alt star-alt star-alt star-alt

"Very good experience by the whole team at Southampton No pressure to buy and as long as you want on a test drive. All used stock is well presented. A refreshing change. The only mildly concerning thing was my new MOT agreed at point of sale has recorded my vehicles mileage in KM and not miles. A bit strange 🤔"

2 years ago

Dean star-alt star-alt star-alt star-alt star-alt

"Ben and Raith do their best to see you walk away satisfied and make things as easy as possible. A pleasurable experience! COYG ;-)"

2 years ago

Nick Johnson star-alt star-alt star-alt star-alt star-alt

"Good price, helpful staff and quick delivery. Marks off for; - Car is stored in a gravel lot so arrived dirtier than it should have including on the inside where someone had walked across the lot to drive it - Peak times getting through as an existing contact doesn't work, but using the new customer extension seems to get right through - these contacts can..." Read more

2 years ago

Vlad Kulizhka star-alt star-alt star-alt star-alt star-alt

"Excellent experience. Resolved any issues really well. Would 100% recommend. Hopefully the processing speed can improve in the future since the whole process took longer than expected."

2 years ago

Paul Gloucester star-alt star-alt star-alt star-alt star-alt

"Sold my car to Carsa through Carwow. Absolutely pain free, seamless experience. Excellent & would 100% do the same again"

2 years ago

Lee star-alt star-alt star-alt star-alt star-alt

"Super easy to deal with. The car was as described. Jacob Trent was super easy to deal with and answered any queries I had. They agreed a fair px for my vehicle. All rather easy. I'd 100% use them again. Thanks for Jacob and also Martin & the team for being friendly and professional throughout."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"All went well with Raith."

2 years ago

Sherrie cooper star-alt star-alt star-alt star-alt star-alt

"SWANWICK - I just went to look at the car I saw on Autotrader, not actually intending to buy that day! Steve greeted us and both him and all the staff were so accommodating, professional and the best thing no pressure. They have the process down to a fine art, take the vehicle out, agree the part ex then onto arranging the finance, all done in-house. We di..." Read more

2 years ago