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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James mailer star-alt star-alt star-alt star-alt star-alt

"Brilliant experience at carsa bradford excellent customer service from a lovely girl called becky service with a smile"

a year ago

Darren swain star-alt star-alt star-alt star-alt star-alt

"Matthew, was very helpful and polite"

a year ago

Howard star-alt star-alt star-alt star-alt star-alt

"Matthew was Very helpful,considerate and friendly"

a year ago

Julie Elliott star-alt star-alt star-alt star-alt star-alt

"Matthew was very helpful at showing me around cars todau"

a year ago

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Matthew was very polite, attentive and was great today."

a year ago

Andy star-alt star-alt star-alt star-alt star-alt

"Shannon was really attentive and made everything as smooth as possible."

a year ago

Will star-alt star-alt star-alt star-alt star-alt

"Lauren the manager was great at the Bishop Auckland site! Thank you so much for all your help and the nice coffee."

a year ago

Lee Sebestyen star-alt star-alt star-alt star-alt star-alt

"Very simple and straight forward and not pushy at all"

a year ago

Debra Roberts star-alt star-alt star-alt star-alt star-alt

"Excellent support and information from Shannon at Carsa, Bishop Auckland this week. Made the car buying experience easy. Getting to test drive the car myself was very helpful"

a year ago

Muhammad Hasnaat star-alt star-alt star-alt star-alt star-alt

"Apart from having to wait due to lack of staff. The staff were friendly, made all the process clear so we understood what we were purchasing."

a year ago

The Laser Hive star-alt star-alt star-alt star-alt star-alt

"Ishy and Matt at Bradford were great, but also rushed off their feet on a busy and rainy day. Very pleased with the value of the car - it was in great condition and a very fair price."

a year ago

Satvinder Khabra star-alt star-alt star-alt star-alt star-alt

"The experience with Carsa was brilliant went Smoothly and the staff was very friendly. Thanks"

a year ago

Zoe Sedgley star-alt star-alt star-alt star-alt star-alt

"Debbie from Durham branch was an amazing support/help with our new car!"

a year ago

Mr/Mrs Hambridge star-alt star-alt star-alt star-alt star-alt

"Great service with friendly professional staff who were amazing"

a year ago

MR DAVID ROBERTS star-alt star-alt star-alt star-alt star-alt

"After sales service and communication is extremely poor. Car had issues when purchased, which Carsa arranged to for the car to go into a garage for repairs. Couldn’t get anyone to answer the phone at Carsa to settle an invoice, meaning I was left without a car for 5 days, for what should have been 1-2 days work maximum. There are still outstanding issues wi..." Read more

a year ago

Angela Johnson star-alt star-alt star-alt star-alt star-alt

"Kieana was really helpful. Great experience 😁"

a year ago

Emma star-alt star-alt star-alt star-alt star-alt

"Terrible experience at Carsa Bradford. Not enough staff working so had to wait for 10-15mins on arrival with no staff in sight at all even though we had an appointment booked. After viewing the car, we were then accompanied on the test drive by a member of staff and told there was a set route we had to take- only 1.5 miles up the road and back. For me and m..." Read more

a year ago

Jarlath Dean star-alt star-alt star-alt star-alt star-alt

"I showed up quite early, and they were more than accomodating. Was in and out within an hour and a half including a test drive. All the staff were very friendly, especially Debbie who served us."

a year ago

Colin Hall star-alt star-alt star-alt star-alt star-alt

"4 Hours , in total, waiting over two days - not enough staff to see people. This is a massive commitment on expenditure and not being able to speak at length about exchanging cars is concerning. Due to the handover of my car on Mon 31/07, which was hastily done , i left my driving glasses/sunglasses in the car. I have called numerous times and emailed Carsa..." Read more

a year ago

Roshnee Gill star-alt star-alt star-alt star-alt star-alt

"The whole team was approachable, friendly, helpful and work the finance to suit my needs. I was kept informed all throughout the process."

a year ago

Stephanie Evans star-alt star-alt star-alt star-alt star-alt

"Excellent, efficient and professional service. First time buying a car online, and it was delivered as described. Would definitely recommend and use the service again."

a year ago

Joanne Myatt star-alt star-alt star-alt star-alt star-alt

"Excellent service provided by both the team in the dealership and on the phone. I had a lot of questions as wanted to make sure both the car and deal were right for me, nothing was too much trouble. Would definitely recommend!"

a year ago

Richard Moy star-alt star-alt star-alt star-alt star-alt

"I was very happy with Matthew great service today."

a year ago

richard star-alt star-alt star-alt star-alt star-alt

"Only 1 key for car and haven't seen service book"

a year ago

Niketan star-alt star-alt star-alt star-alt star-alt

"great service from John and Tom from start to finish. they both looked after me from viewing and collecting my car. thank you so much"

a year ago