About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Zakia Ahmed
Mrs Malczewska
"I am extremely disappointed with my experience. The customer service was notably arrogant, and the sales team seemed disinterested, even though I visited with the intention of purchasing a new car."
2 years ago
Mr john wright
"The staff were very helpful and informative. Very good service. "
2 years ago
Janet
"Great service from start to finish. Just one wee hiccup getting the car to Durham for the arranged day for the test drive. Staff at the Durham site very friendly, helpful and not pushy. Remote staff on zoom calls great đź‘Ť "
2 years ago
Matt Gould
"The young lad (didn't catch his name sorry) who conducted the test drive was really friendly and amenable. Sab’s who then did the deal was knowledgeable and helpful too. Good value car, well presented and as described. "
2 years ago
Guy Lisi
"Phenomenal team! Traveled from Scotland to Durham for a beautiful Mercedes. Was well looked after and it was a pain free experience. Dealt with Harriett initially who was a diamond and then in store I dealt with two other people mainly Malcom who was on a video link. Very well organised and professional. Can’t thank you enough. "
2 years ago
John McErlean
"Excellent service from Carsa Bolton. Friendly and helpful throughout the process, especially Sise (sorry about the spelling) who went out of her way on a couple of occasions (once when she should have been on holiday) to help us."
2 years ago
Anonymous
"Excellent service"
2 years ago
Mr Santhosh Chithrapilli John
"Car was delivered with out floor mats and user manuals. When I contacted the team the response was very bad. Also while I was driving back to home in the motor ways the car steering was shivering not sure how safe is the drive that car. Not sure whether this car has been gone through 204 safety check. "
2 years ago
L Clarkson
"Service received was less than appalling, So on Thursday 22nd February I arranged on line to have a car brought to the Bishop Auckland branch to view, this was confirmed to be carried out Friday 23rd at 11:30. Later that day I realised I couldn't make the viewing so I went straight down to Bishop to rearrange the viewing for Saturday 24th, when I spoke wit..." Read more
2 years ago
Adam Fowler
"Came to look at some cars and was greeted by Aiden and Shannon they are extremely knowledgeable and were happy to help with any questions. I will 100% be returning to purchase my vehicle from them"
2 years ago
customer
"After sales service appalling. Was supposed to be contacted within 1 hour after delivery with transfer of ownership details so we could tax car, did not happen. Spent 5 hours on the phone, constantly cut off due to high volume of calls (strangely message always said you are No1 in queue). When did get through, was promised call when agent finished on phone,..." Read more
2 years ago
Rhonadell Bailey
"Salesperson was very efficient in his role."
2 years ago
Dianne Sargeant
"Accompanied my son to purchase a car. A viewing had been arranged, the car was waiting when we arrived, had a full valet and he was able to test drive easily. Aiden, Katie and Shannon were very helpful and assisted him with his purchase. Thank you he is very happy with his new car."
2 years ago
Georgina Holt
"Great experience from start to finish, great deals and lovely cars. Shannon, Aidan, Tom and Kerry were great help and super friendly, worth the travel down. :) "
2 years ago
William King
"I used carsa to purchase a Toyota for my granddaughter after seeing their stock and prices,was met by Tia who was most pleasant and had the car ready for a test drive.apart from suffering a slow leak in a front tyre that was noticed on return to dealership,all the handover went well.overall happy to recommend carsa"
2 years ago
RBL
"Seamless transaction. After finding a suitable car on Autotrader & viewing in on line on Carsa's advert I was contacted by a customer service agent who was very helpful, We arranged to view the car later in the week at Durham Branch. The customer experience team there, Aidan, Shannon & Katie were friendly & professional. A zoom call with Tom Bolton was the f..." Read more
2 years ago
Tony
"Very pleasant sales staff who were extremely helpful. The car was well presented and matched the marketing information. Reasonable part exchange price offered and accepted. Would happily use them again"
2 years ago
James
"Mike Mahrra sales was most helpful and made it a pleasant experience buying my vehicle would definitely recommend Carsa Cannock Chris the Manager sound guy."
2 years ago
Richard Gough
"From the first phone call just over a week ago, to collecting my vehicle today, the Carsa staff involved have been excellent. Would definitely recommend… "
2 years ago
Kellen Ridgway
"One thing I did like is the car! Before collecting tho nothing but slow response to all emails and phone calls. No contact with the main dealer until collecting the car. I sorted my finance through another company and I got further in 2 hours with them rather than not getting anything done and miss communicating for 2 days straight through Carsa sales team...." Read more
2 years ago
customer
"Spoke to Aiden Shannon and Kate at the Durham branch, they were very helpful and informative throughout. Would recommend"
2 years ago
Farai
"Follow up was good before payment. After i made the payment i had to follow up to confirm delivery etc"
2 years ago
Aimee
"Carsa - Durham. After cheekily reserving a car online at 1am, we turned up at 10am on a Saturday with no confirmations in place. Although they were very busy they still accommodated us, which was great as we had driven 2 hours. Aiden, Katie and Shannon were very welcoming and helpful. Thanks to them and the help of Tom Bolton we were able to walk away same..." Read more
2 years ago
Lewis Marshall
"Awful experience. Travelled from Annan to a booked appointment the staff (Aiden, Shannon and Katie) told me my appointment was probably with another branch as they didn't have a Kuga. I show them the confirmation and suddenly the Kuga exists and the appointment is fine. Decided to buy the car which was ex motability, not disclosed to us before we arrived...." Read more
2 years ago
"Sidra Carsa Bradford Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends."
2 years ago