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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they donā€™t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Donā€™t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Anon star-alt star-alt star-alt star-alt star-alt

"We picked up our car today from Mountsorrel and Eric was very helpful and not pushy, which I like. Would recommend Eric as your Sales Executive šŸ˜Š"

4 months ago

craig houghton star-alt star-alt star-alt star-alt star-alt

"Carsa Bolton, Like everyone sales team did there job, got my money , nearly Ā£20000. The fun of a new car lasted 4 days . This ended when we received the log book in the wrong name. We managed on this occasion to speak with a member of staff and was told it would rectified. 3 days later car broke down completely lifeless.Fortunately it was at home. Followed t..." Read more

4 months ago

Lili star-alt star-alt star-alt star-alt star-alt

"They were super welcoming and one of the staff (Mr. Mike Burr) in . BOLTON branch was very helpful and so patient. We are tremendously grateful for their customer services."

4 months ago

Douglas Guy Cox star-alt star-alt star-alt star-alt star-alt

"Rafael helped me from arriving on the court through to sale brilliantly. I found the service and information first class - I had concerns about buying a car for the first time in years but fully trusted the information, advice and support from the team at Carsa. I would highly recommend!"

4 months ago

Katy Pollock star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and knowledgeable. She made the experience of buying our car easy. Thank you "

4 months ago

Joe Harris star-alt star-alt star-alt star-alt star-alt

"Excellent service from Lauren, very polite and welcoming. "

4 months ago

Tommy star-alt star-alt star-alt star-alt star-alt

"Never buy from here, brought a car and a years worth of warranty for only the vehicle to brake down within 3 months (turbo) and get told they will not repair the vehicle due to wear and tear not being covered, I then didnā€™t see my vehicle for over 3 months. I was told as a gesture of good will they would recover my vehicle for free but I ended up spending an..." Read more

4 months ago

LAURA star-alt star-alt star-alt star-alt star-alt

"Rafael was attentive and very helpful showing me a range of cars and helping me through the process of purchasing a vehicle on finance. Very friendly."

4 months ago

Ruth Rochford Fearn star-alt star-alt star-alt star-alt star-alt

"Nice easy transaction, we were very well informed ,Adam Anderson at halesowen, thank you for your 100% service Would use again"

4 months ago

C T star-alt star-alt star-alt star-alt star-alt

"Really good customer service from Milena. "

4 months ago

Mr Eugen Dabija star-alt star-alt star-alt star-alt star-alt

"The Staff I meet on Carsa Shrewsbury was very polite. They answer to all of my questions and provide good courtesy. Stephen was very friendly and guide me through the process till last moment. They give me the keys straight away for a test drive. Regards to the vehicle, I found some dents and scratches, that havenā€™t been sort it and havenā€™t been displayed..." Read more

4 months ago

Ian Neely star-alt star-alt star-alt star-alt star-alt

"Had a pretty disastrous initial experience with Carsa at Cannock on Friday 9th August, but their customer services rescued the situation to a certain extent. We had agreed to purchase a car from them and a deal was all arranged including a part exchange. We travelled 115 miles to go and collect the car only to find it had a recall warning light on the dashbo..." Read more

4 months ago

Mr Luc Peeters star-alt star-alt star-alt star-alt star-alt

"Excellent professional advice and service, I fully recommend this company and I will definitely buy from them again šŸ’Æ"

4 months ago

Jay Isa star-alt star-alt star-alt star-alt star-alt

"Where do I start? Amazing service from start to finish. Shabs and Martin made sure I had the best deal possible and lunch was also on them. My family and I are so grateful for this service and highly recommend Carsa."

4 months ago

Nathan Isa-Onojobi star-alt star-alt star-alt star-alt star-alt

"Martin and Shabeer have both illustrated excellent customer service!! They were so friendly, understanding and were kind enough to offer lunch for us, after we underwent some inconveniences during our consultation. Amazing service and even more brilliant staff . Thank you! "

4 months ago

MR C BAKER star-alt star-alt star-alt star-alt star-alt

"Excellent service. Very helpful really helped me sort everything out nothing was too much trouble "

4 months ago

nino besevic star-alt star-alt star-alt star-alt star-alt

"Steven at Shrewsbury Carsa was very friendly, informative and easy to deal With. Went the extra mile to Make us a hot drink as well. I got a call to say the car had arrived the day before as it had to be transported to another branch. This was smooth and everything was as expected. Car was even better in person than on pics. Shabs was a great host as wel..." Read more

4 months ago

Sue Langley star-alt star-alt star-alt star-alt star-alt

"The service we received was really good, however the coffee was not good."

4 months ago

Alice Elizabeth Cammell star-alt star-alt star-alt star-alt star-alt

"Shabs made the whole experience of me purchasing my new Kia so easy and I felt no pressure at all. Myself and my brother were given ample time to look over the car by ourselves, Shabs answered all the questions we had honestly and genuinely, he also came in the car with us when we went for a drive which was useful. Overall - great service. Thank you very muc..." Read more

4 months ago

Bogdan Walczak star-alt star-alt star-alt star-alt star-alt

"Very professional, Very friendly Strictly recommended "

4 months ago

Jim Calderwood star-alt star-alt star-alt star-alt star-alt

"the initial sale was fine The delivery was ok.Trying to contact carsa after sales is a problem.I have spent a lot of money buying the car and on inspection something has been spilt on the drivers seat and is eating away the leather type part of the seat recently. I have taken photos and tried to contact carsa re repair under warranty to no avail.after sales..." Read more

4 months ago

Dee Mck star-alt star-alt star-alt star-alt star-alt

"Julia from the Bolton branch was excellent, highly recommended!"

4 months ago

CC star-alt star-alt star-alt star-alt star-alt

"Great, thank you Eric! "

4 months ago

Mrs Hejna star-alt star-alt star-alt star-alt star-alt

"Smooth, fast and friendly. We would be more than happy to buy another vehicle from Carsa."

4 months ago

Josh Sheppard star-alt star-alt star-alt star-alt star-alt

"Sunile at Halesowen carsa has made the process super easy being my first time doing finance. Would recommend anyone thinking of getting a new car."

4 months ago