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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

John Hanson star-alt star-alt star-alt star-alt star-alt

"I must say very impressed with Durham Carsa. We went there to see the car we wanted but was in Southampton. So left a deposit and the car was transported up (not driven). We were shown the car by Kyle who was really pleasant and helpful. No pressure which makes a change. Test drove the car with just me and the better half.Buying it was a new experience as it..." Read more

6 months ago

Chris Pollard star-alt star-alt star-alt star-alt star-alt

"Kyle and Shannon in Durham were brilliant, friendly, professional and helpful, a great experience, thank you"

6 months ago

OsT xela star-alt star-alt star-alt star-alt star-alt

"Never buy anything from this company. I recently bought a car and I was deceived about the extended warranty. they told me that when I sell the car, the money paid will be refunded. I paid the 4-year warranty and only used the car for three months, having to sell the car for financial reasons. When I contacted them, they told me that I will not receive a ref..." Read more

6 months ago

Debbie star-alt star-alt star-alt star-alt star-alt

"From start to finish my whole experience with Carsa has been great"

6 months ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Arrived on site at the Halesowen showroom. Had a walk around and Sunile came out and asked if he could help with anything, he got the keys for the car we wanted to look at and he wasn’t pushy like some garages can be he let us take our time to look around and then let us take it out for a test drive. It was a pleasure to deal with such a large scale garage b..." Read more

6 months ago

petestreets star-alt star-alt star-alt star-alt star-alt

"A very straightforward process. Allowed an unaccompanied test drive and the car was presented very well. Jordan was a very personable representative who made for an easy no-pressure exchange!"

6 months ago

ML star-alt star-alt star-alt star-alt star-alt

"Reasonable price & Good service"

6 months ago

Sara Mitchell star-alt star-alt star-alt star-alt star-alt

"Paul and Jeff were both really helpful and gave plenty of information regarding the different options. They took time to explain everything and put our minds at ease about all the options available to us. "

6 months ago

Thakor Patel star-alt star-alt star-alt star-alt star-alt

"I found the sales team at Cannock very honest and open and willing to make a great deal for me to make my purchase. They offered me a reasonable price for my part exchange considering that they are a car supermarket. Dan Dean was my sales executive who took me for the test drive and the other team members helped me with the sale. They were very flexible with..." Read more

6 months ago

Lynne Hadley star-alt star-alt star-alt star-alt star-alt

"Very good service. Car valet not done very well. And was very dirty on the leather seats."

6 months ago

Scott Thomas Smith star-alt star-alt star-alt star-alt star-alt

"I feel a good service overall. However on reflection. No tour around new car. Also not a very good valet . Very dirty inside & out. "

6 months ago

Tracy Townsend star-alt star-alt star-alt star-alt star-alt

"All staff were very friendly and no questions were stupid ones. They explained everything but also respected our wishes without being overly pushy. Special mention for Tom, Jamie, Kyle, rob and Shannon. Excellent team members!"

6 months ago

Suprita Dasgupta star-alt star-alt star-alt star-alt star-alt

"We were in search of a car and we went to the Mountsorrel branch thrice for the same car. They have horrible customer service, manager seemed to be very arrogant and felt like didn't bother to sell the car. The car wasn't clean had so many scratches needs to much more work than expected as that's not how you present a car to the customer. It was the worst ex..." Read more

6 months ago

tillyteal star-alt star-alt star-alt star-alt star-alt

"Very smooth from start to finish The sales reps were brilliant They made the whole experience very enjoyable "

6 months ago

Chantelle star-alt star-alt star-alt star-alt star-alt

"Joe was really easy to talk to and very patient. He answered all questions we had for him. "

6 months ago

neil star-alt star-alt star-alt star-alt star-alt

"Car had a deep scratch, which was partially removed by member of staff and there was only 1 key with the vehicle, I was told this may turn up and I was given £73 discount for the issues. However it is between £120 and £300 to replace a key alone, so if spare doesn’t turn up I am going to be well out of pocket. This aside thought service and communication was..." Read more

6 months ago

Leon Wood star-alt star-alt star-alt star-alt star-alt

"Disappointed, 4 hour round trip and two hours in the showroom to to view a car which was not as listed. The dealer has offered to repair the dent identified, which was substantial, no one had noticed and was not notified about during sales calls. They eventually agreed to try and repair the dent but can not guarantee that the dent will be completely removed...." Read more

6 months ago

Lucy Lawlor star-alt star-alt star-alt star-alt star-alt

"Worst experience I have ever had. I am a first time car buyer and it was a the most stressful, unprofessional useless experience from start to finish. I wanted to VIEW a car which was 2 hours away. They said I cannot do so without sorting out my finance prior which is never hear of. As I hadn’t even seen the car or decided I wanted it. That was 6 phone call..." Read more

6 months ago

Jerin Johny star-alt star-alt star-alt star-alt star-alt

"Really impressed, welll professionalised team, done the best to get me a good reasonable price and warranty. All the best to Carsa cannok team."

6 months ago

Paul Stables star-alt star-alt star-alt star-alt star-alt

"Different experiences of buying a car & I think I preferred it! have a zoom meeting sorting the paperwork side out. Kyle made sure the car was ready & he's very professional salesman for a young man. Overall very pleased with my new car that took a few hours. Thanks Carsa."

6 months ago

Ashley Norton star-alt star-alt star-alt star-alt star-alt

"In the process of buying a car 10 days ago I discovered a dodgy HPI report, they promised to refund the deposit but despite my contacting them several times with my details, in itself no easy matter, to date they have not done so. "

6 months ago

Lyndon Pieroni star-alt star-alt star-alt star-alt star-alt

"Great service form all the staff at Montsorrel from the moment we arrived. We had a couple of issues which were dealt with immediately and with no fuss. Would recommend buying a car with Carsa."

6 months ago

Lola star-alt star-alt star-alt star-alt star-alt

"Great experience. Not pushed or rushed everything explained in plain English. Dan was very helpful. "

6 months ago

Shareen Emmott star-alt star-alt star-alt star-alt star-alt

"Eric was really helpful with the whole process looking at the car and being patient whilst I test drove it more than once. I highly recommend him. "

6 months ago

James Beal star-alt star-alt star-alt star-alt star-alt

"Bought a car from here today and Bailey was brilliant. Made the whole process so simple "

6 months ago