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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Stephen star-alt star-alt star-alt star-alt star-alt

"Very friendly, quick response to enquiries. Flexible with timing of visit to look at and pick up the car. Great people and a great vehicle! The online reports were very detailed, and 100% accurate. The handwritten thankyou card was a lovely extra touch!"

3 years ago

Andrew Beeforth star-alt star-alt star-alt star-alt star-alt

"I purchased my car from CARSA 13 days ago and originally posted a critical review having had a less than ideal experience when collecting the car from the Loughborough showroom, some unexpected traditional car sales techniques and some unresolved issues. I was contacted by Joseph from CARSA the day after posting my review. He immediately sought to rectify..." Read more

3 years ago

Peter Cartwright star-alt star-alt star-alt star-alt star-alt

"We recently purchased a used car through Carsa. I was a little hesitant about buying a car online without viewing it first. I'm pretty picky about cars, and usually prefer to assess a car in detail before buying. However we decided to go for it, and paid the £99 deposit, then arranged a time to view the car. At the viewing, we could then pay and take the car..." Read more

3 years ago

Keesha star-alt star-alt star-alt star-alt star-alt

"After buying my car from Carsa a few months ago, everything was fine, and then something had come loose in the dash. When I was told by my local Ford this was not covered by my warranty, I started to panic due to previous issues with another car and dealer! After speaking with Joseph, he reassured me and got this all sorted for me after speaking to the manuf..." Read more

3 years ago

Guy Ovenden star-alt star-alt star-alt star-alt star-alt

"The team were amazing start to finish"

3 years ago

Rehana Khalifa star-alt star-alt star-alt star-alt star-alt

"Very friendly service"

3 years ago

Michel star-alt star-alt star-alt star-alt star-alt

"I reserved a car online, which I then went to test drive and pick up at their Southampton location. It was a rather pleasant experience overall. Everyone I dealt with was very friendly and, what I rated most, not pushy at all. I was allowed to take the car for a 30 minutes test drive by myself. An important detail here is that every admin step was done ove..." Read more

3 years ago

Mike Hemmingfield star-alt star-alt star-alt star-alt star-alt

"I recently bought a car through Carsa, the car was in Southampton but they transported it up to the nearest branch to me. The handover went smoothly, special thanks to Martin the branch manager for picking me up from the station, only reason I’m marking them down is I was lead to believe the car came with 5 days drive away insurance but this was an additiona..." Read more

3 years ago

Dale jackson star-alt star-alt star-alt star-alt star-alt

"Excellent experience, offered me good price for my part exchanged and never questioned it once I arrived there. The car I had turned up to purchase had a couple of marks that I did not expect, but I was looked after really well and was very happy. A few days later the car had a bit of a issue I sent a email, and Joseph Allen from the customer care team, was..." Read more

3 years ago

Lee Cook star-alt star-alt star-alt star-alt star-alt

"Really pleased with the service from CARSA. The car was as seen on the website and the process of purchase was quick and smooth. A nice modern showroom with complementary drinks and friendly pleasant staff."

3 years ago

Amiyra star-alt star-alt star-alt star-alt star-alt

"Being completely honest in my experience, I’m from the north of England manchester to exact, and I’ve always brought cars in and around my home city, it’s been a lovely exchange each time , I thought I’d look for a better deal outside the city and travel to Loughborough for a VW Tiguan that carsa had for sale. The whole experience from the start was slightl..." Read more

3 years ago

Celestine star-alt star-alt star-alt star-alt star-alt

"All the staffs at Carsa are real professionals. They went out of their way to help me get my desired car. I was very impressed with the general customer service rendered. Atif was very helpful to me. Will definitely recommend"

3 years ago

Natale Pecora star-alt star-alt star-alt star-alt star-alt

"Excellent Dealer. I recommend them100%"

3 years ago

Stefan Brehar star-alt star-alt star-alt star-alt star-alt

"Very nice personal and helpful."

3 years ago

Ricardas star-alt star-alt star-alt star-alt star-alt

"Friendly and easy purchase of my new car. Cars are very well prepared to showroom condition."

3 years ago

Caroline Thorp star-alt star-alt star-alt star-alt star-alt

"Dealt with Tom, Lee and another Tom and all were extremely helpful, happy and went out of their way to get my car ready in time for me! Realistic part ex quotes and an easy transaction! Arrived my car was ready to test drive, my car was checked and paperwork swapped over! No hard push for after care etc. the sales team were excellent also (sorry didn’t get n..." Read more

3 years ago

Kaylie Brolan star-alt star-alt star-alt star-alt star-alt

"Joseph Malcom and tom have been superb"

3 years ago

Muhammad Anwar star-alt star-alt star-alt star-alt star-alt

"Exceptional customer service. Helpful staff"

3 years ago

Winston Churchill star-alt star-alt star-alt star-alt star-alt

"The whole process was managed perfectly by Matt and Ellie, nice and smooth and no false promises, old malarkey or hassle, just as I like it and how, hopefully, it should be, wouldn't hesitate to buy another car or other vehicle from them, one very pleased customer."

3 years ago

Paula Smith star-alt star-alt star-alt star-alt star-alt

"Excellent service. All staff went above and beyond to help me. Love my new car 🚗! A special thanks to Chris, Steve and Atif! 5 stars ⭐️ just doesn’t seem enough! One very Happy customer"

3 years ago

Stephen Yates star-alt star-alt star-alt star-alt star-alt

"Professional friendly service and easy negotiations. Their standard warranty only covers up to £500, which then leads to sales pitches for extra warranty cover, paint protection, etc although they weren't too pushy with these. ."

3 years ago

Neil W. star-alt star-alt star-alt star-alt star-alt

"I was surprised and impressed with the whole experience. The process is straight forward and transparent but thorough. The staff at Swanwick and online were friendly and helpful without being pushy. I am really pleased with my new car."

3 years ago

Mike Baker star-alt star-alt star-alt star-alt star-alt

"This is the first time I have purchased a car on line but was great service"

3 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"Car was lovely but a few minor things once I got home were disappointing considering the car was meant to have been checked over so perfectly!! Staff at Southampton were very efficient and courteous. Process of buying took a while but Would still use again. Next time check the car over a bit more Thoroughly."

3 years ago

David Ball star-alt star-alt star-alt star-alt star-alt

"Tried to do business with various other companies with no real luck. Carsa where very cooperative everything from start to finish was quick and easy no pressure to buy. Would consider using them again in the future."

3 years ago