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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

What Sally Did star-alt star-alt star-alt star-alt star-alt

"We had a great experience buying our car last week. Callum was really helpful and answered any questions we had, the whole process was very quick and easy."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Can't speak highly enough of these guys, brilliant to deal with, no hard sell, great prices, unfortunately the car wasn't right for us, at no fault of theirs, so we took them up on their 7 day returns and we had no trouble doing it. Would absolutely buy off them again"

2 years ago

Ally star-alt star-alt star-alt star-alt star-alt

"Very smooth from start to finish. Callum in Southampton was super kind and helpful and the whole process was very easy."

2 years ago

Amin Daji star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Big up to Martin,raith and Jacob."

2 years ago

Mark Andrews star-alt star-alt star-alt star-alt star-alt

"Spending so much money on a blind purchase I thought I would never do; however, you gain confidence as soon as you speak with one of Carsa’s representatives. (Callum, Matt, Steve, Jamie) all showed great knowledge, professionalism and were a pleasure to deal with. The car I purchased was in a condition exceeding my expectations, well valeted and had receive..." Read more

2 years ago

Mike W star-alt star-alt star-alt star-alt star-alt

"The nearest thing to buying from a main dealer, but at a much more favourable price. The 7-day no-quibble refund policy meant I didn’t even have to see the car before I bought it, allowing me to search for the vehicle I wanted over a much wider area than normal. The staff couldn’t have been more helpful, and the whole process was quick and straightforward...." Read more

2 years ago

Zina star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa. Bought a new car recently which was in fantastic condition and have been loving it ever since. Great service from Joe at the Swanwick location. Thanks again"

2 years ago

Pete Roberts star-alt star-alt star-alt star-alt star-alt

"A really big thank you to Jamie, Callum, Steve and everyone at Mountsorrel Carsa for all there help in me getting my Mercedes CLA. The car was in great condition, Everyone is so friendly and couldn't do enough for you, I hadn't come across a car company like them, keep up the good work and I know now in the future I will be coming to Carsa again for my next..." Read more

2 years ago

Dilys Mac star-alt star-alt star-alt star-alt star-alt

"Raith the main point of contact was very polite & helpful. He had a car similar to the one we purchased so was able to advise the best way to drive it. The zoom calls went well even though we hadn't done business this way before. Do far all the paperwork is going through ok."

2 years ago

Rita B Bridgman star-alt star-alt star-alt star-alt star-alt

"We purchased a car from Carsa Loughborough LE12 7AT. Martin and the staff were very efficient, polite and gave us an excellent experience buying a car from them, and we will definitely use them again, and also recommend them."

2 years ago

Kim Miles star-alt star-alt star-alt star-alt star-alt

"As a lone woman part exchanging and purchasing a car I was a little apprehensive, but I needn't have worried at all. All the staff at Carsa were friendly, helpful, courteous and not in the least bit intimidating. I must make a special mention to Doug who helped me from greeting to leaving and was a true professional and wonderful gentleman. I was genuinely..." Read more

2 years ago

Sam Lo star-alt star-alt star-alt star-alt star-alt

"Really neat customer service and attitude, detailed inspection of vehicle that gave me a peace of mind and quick delivery."

2 years ago

Chloe Ranger star-alt star-alt star-alt star-alt star-alt

"We were looking at cars and stumbled across carsa. Having gone to our local branch we were greeted by Doug, who made the experience amazing. Nothing was too much trouble and he was very patient with my partner who is very indecisive! Great experience, speedy service and great customer service."

2 years ago

Chris Smith star-alt star-alt star-alt star-alt star-alt

"Tom , Callum and Andy were faultless"

2 years ago

Jetmir Malebu star-alt star-alt star-alt star-alt star-alt

"Went to buy car on Sunday, car didn’t start battery was flat, engine light on , I let them know week before appointment and still car with problem. £21,000,00 car. I drive all the way from London to buy that car and was very disappointed"

2 years ago

Jay Proctor star-alt star-alt star-alt star-alt star-alt

"Very slick transaction, Atif was very professional and made everything run smooth"

2 years ago

Gurmit Singh star-alt star-alt star-alt star-alt star-alt

"Thank you for your help Joseph I’ll appreciate your service Many thanks Gurmit Singh"

2 years ago

THE BATHROOM MAKER star-alt star-alt star-alt star-alt star-alt

"Excellent hassle free purchase. Doug the salesman was amazing. Very informative and went above and beyond. Highly recommended. Also great communication"

3 years ago

Zayd Rahman star-alt star-alt star-alt star-alt star-alt

"Thank you to the team at Carsa for such a great car! (Volvo) Appreciate the amazing service from Doug and Joseph for swiftly solving some minor issues."

3 years ago

Christoph Ramseyer star-alt star-alt star-alt star-alt star-alt

"Very good service and friendly staff"

3 years ago

Eunice star-alt star-alt star-alt star-alt star-alt

"Thank you Jamie for all your support all through the process of the purchase of my new vehicle. You are truly a professional, friendly and polite. Thank you so much 😊👍"

3 years ago

Darren Kemsley star-alt star-alt star-alt star-alt star-alt

"Many thanks car is great and good customer service small issue resolved quickly many thanks"

3 years ago

Darren Kemsley star-alt star-alt star-alt star-alt star-alt

"Many thanks car is great and good customer service small issue resolved quickly many thanks"

3 years ago

WOOL MERCHANT star-alt star-alt star-alt star-alt star-alt

"Mathew in delivery was aggressive and rude does not know customer service. Was only interested in his month end sale and nothing else . Also site does not advertise about road tax for vehicle I checked on aurotrader the advert it said 165 pound when I went to tax it it was 520 pounds .when I told them they don't take responsibility of autotrader advertis..." Read more

3 years ago

WOOL MERCHANT star-alt star-alt star-alt star-alt star-alt

"Mathew in delivery was aggressive and rude does not know customer service. Was only interested in his month end sale and nothing else . Also site does not advertise about road tax for vehicle I checked on aurotrader the advert it said 165 pound when I went to tax it it was 520 pounds .when I told them they don't take responsibility of autotrader advertis..." Read more

3 years ago