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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

shahin hosseini star-alt star-alt star-alt star-alt star-alt

"Great customer service,nice and kindly lady call sadiyah.speak clearly and I’m happy"

a year ago

Simon Britton star-alt star-alt star-alt star-alt star-alt

"Sadiya and her team were a dream to deal with, effortlessly handover."

a year ago

Josh star-alt star-alt star-alt star-alt star-alt

"After notifying Carsa about an issue I had experienced since the purchase of my vehicle, both Joseph Allen and Jordana Clarke delivered a great experience and end result. The provided updates at the times that they promised during a busy Festive period, thank you to you both!"

a year ago

Jamil Chaudary star-alt star-alt star-alt star-alt star-alt

"Very good company !"

a year ago

Beth Dowdeswell star-alt star-alt star-alt star-alt star-alt

"Sidra has been brilliant! Very helpful and friendly and approachable. Thank you!"

a year ago

Dan Stoyle star-alt star-alt star-alt star-alt star-alt

"Great service, thanks Hein, Malcolm and Kianna"

a year ago

Mr Sam Giles star-alt star-alt star-alt star-alt star-alt

"We were told the car would arrive at the Bradford branch on 3rd Jan and we would get a call that day to arrange collection on the 4th. We heard nothing and had to call ourselves on the 4th to be told it had not arrived and no one knew the eta. It didn't arrive until the afternoon of the 4th meaning I had to cancel important plans. Once we got there the servi..." Read more

a year ago

Abanoub star-alt star-alt star-alt star-alt star-alt

"Honest and efficient"

a year ago

Paula Happy Customer star-alt star-alt star-alt star-alt star-alt

"The people at the swan wick were very helpful and alway’s had a smile on there face , This means a lot. Also nothing was to much trouble It was raining a lot that day and they came out with umbrellas How nice was that Thank you"

a year ago

Customer sally rumfitt star-alt star-alt star-alt star-alt star-alt

"Okay I decided to wait until I had purchased the car to write this. And this is a review for over all as some bits were a 5 Russell coming to rescue me when I couldn't start the car( my error) was definitely a 5 having access to a loo and hot drinks offered also a 5 however Ideally I would want to give 3 1/2 stars but this wasn't an option The staff were lo..." Read more

a year ago

Eddie star-alt star-alt star-alt star-alt star-alt

"Absolute shambles. Buying the car was ok and straight forward. However cut to two days later after pick up. The car broke down, It was recovered and fixed, the engine went 2 days after that. I had the car 4 days and the engine went. I’d lost trust in the car and didn’t want it, it clearly had underlying issues. The customer service from this point on was abs..." Read more

a year ago

Mr paul johnson star-alt star-alt star-alt star-alt star-alt

"Very pleased with everything. Car that I bought is fantastic. Thank you Tom."

a year ago

Inge Verster star-alt star-alt star-alt star-alt star-alt

"Really helpful service from Harvey and the whole team."

a year ago

Matt star-alt star-alt star-alt star-alt star-alt

"Brilliant professional process from start to finish. Honest, open and reliable company who did exactly as original advertised. A pleasure to deal with, particularly Tracy from the Bradford site and Steve from head office. Would highly recommend!"

a year ago

Roger King star-alt star-alt star-alt star-alt star-alt

"Visited Carsa some months ago to look at a car that unfortunately didn't suit me but had such a positive experience that didn't hesitate to visit again when I saw that they had another car that I wanted. Very welcoming without any pressure so would happily deal with again and would recommend to others. If I had to nit pick it would only be to say that some..." Read more

a year ago

Bogdan Manea star-alt star-alt star-alt star-alt star-alt

"Great company, fast services! Atif was great!"

a year ago

CC star-alt star-alt star-alt star-alt star-alt

"Excellent 5 star plus customer service- thank you Kieanna and Jerry and everyone ar the Mountsorrel branch. You've made the whole process incredibly easy. Coffee is also great."

a year ago

Chris star-alt star-alt star-alt star-alt star-alt

"Superb friendly service throughout particularly by Anna"

a year ago

Mike Fung star-alt star-alt star-alt star-alt star-alt

"A big Thanks to the carsa team. The car I was purchasing was located in Southampton and they moved the car to there Bradford branch as it was closest to me, they also sent a lovely member of their team (anna) to pick me up at the train station when I arrive to collect the vehicle. The vehicle is exactly as described and in very good condition, although a bi..." Read more

a year ago

Annelize Meyer star-alt star-alt star-alt star-alt star-alt

"Buying a used car was so easy and also trustworthy. The staff were great. Thank you for Tom and Harvey in making this process smooth."

a year ago

H C star-alt star-alt star-alt star-alt star-alt

"Good system to reserve a car with a refundable deposit and then ready for us to test drive. Friendly staff."

a year ago

Nicholas Coates star-alt star-alt star-alt star-alt star-alt

"Great experience, seamless and very helpful."

a year ago

Richard Furness star-alt star-alt star-alt star-alt star-alt

"Everything g was made very easy From greeting to leaving was excellent"

a year ago

Michal Jakacki star-alt star-alt star-alt star-alt star-alt

"Sidra was extremely patient and helpfl. The girl deserves a bonus."

a year ago

Ali Rashid star-alt star-alt star-alt star-alt star-alt

"Kienna was amazing"

a year ago