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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

andy frost star-alt star-alt star-alt star-alt star-alt

"the whole process of buying was straightforward, friendly service from humza at rothley, thank you."

a year ago

Yvonne Green star-alt star-alt star-alt star-alt star-alt

"I have recently brought a car from the Cannock branch, they have a great selection of cars. All of the staff are really friendly & helpful. Lauren and Mitch assisted me particularly, they were friendly knowledgeable and patient. Nothing is too much trouble. "

a year ago

Sam C star-alt star-alt star-alt star-alt star-alt

"Hannah and Adam were both very helpful. Thanks. "

a year ago

Sam Edwards Henderson star-alt star-alt star-alt star-alt star-alt

"Purchased our car at Carsa Shrewsbury.Excellent service from Stephen and Abbz they went above and beyond and also went that extra mile and even fuelled our new car to get us back home."

a year ago

James Hollick star-alt star-alt star-alt star-alt star-alt

"Liam offered me a great service over the phone and secured the best deal in regards to part exchange and warranty. Adam in the Halesowen branch was great and sorted everything out swiftly for me. "

a year ago

Callum Taylor star-alt star-alt star-alt star-alt star-alt

"It's genuinely the worst car sales company I've dealt with. I had a test drive booked for a car no more than 20 minutes drive from me. due to work commitments, I'd booked it for the next day. I was never given the option of reserving the car at all during the calls and messages I had. Next thing I have an email saying the car has been reserved by someone mi..." Read more

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Great experience. Quick turnaround and the team helped with every question and query. Car is in great condition and Hein, Martin and Eric made the experience smooth and easy! Thankyou all. "

a year ago

Elicia star-alt star-alt star-alt star-alt star-alt

"Shabz was great from start to finish, very professional and made the whole process very easy and discussed everything thoroughly to me. A great selections of cars. So so happy with my new purchase. A great high spec car for a great price. Thank you "

a year ago

Katie Goddard star-alt star-alt star-alt star-alt star-alt

"Huge thank you to Kieanna for getting us back on the road "

a year ago

H R star-alt star-alt star-alt star-alt star-alt

"Initially the experience was ok but I feel I have to leave an updated review on things that have come to light since my ownership of the car. Firstly had a new MOT - it “passed” with no advisories …not sure how has there was a three inch strip of rubber hanging off the wiper blades ? Secondly , despite repeated requests and promises I never received a copy o..." Read more

a year ago

Mr Grace star-alt star-alt star-alt star-alt star-alt

"Staff were welcoming and service was excellent no hassling you to buy and when I decided to buy it’s was an easy process "

a year ago

Chris Stairmand star-alt star-alt star-alt star-alt star-alt

"Service was excellent at the Cannock branch, by both Mitchell who completed the sale and Michael who sorted my initial interest. Warranty packages are well priced too."

a year ago

Amira Bassaly star-alt star-alt star-alt star-alt star-alt

"I asked today at 12pm to view a car on 10/8. And specifically mentioned that I want to reserve the car because I don’t want to drive one and half hours and found out that the car is sold.. they said that is why we take your details and didn’t ask for any money for reservation. At 16:15 received a message that the car is sold without informing me. When I call..." Read more

a year ago

John Ward star-alt star-alt star-alt star-alt star-alt

"Excellent exceptional car buying experience From initial enquiry through to Ellis who delivered my new car "

a year ago

Declan Kerr star-alt star-alt star-alt star-alt star-alt

"Quick and easy, very helpful and nice staff"

a year ago

Oliver star-alt star-alt star-alt star-alt star-alt

"Both Steves I dealt with were great. This is my second car from Carsa and can't fault them."

a year ago

Michael Ashworth star-alt star-alt star-alt star-alt star-alt

"Purchased a vehicle from the Southampton branch which was hassle free and easy. Rafael was superb. Very friendly and helpful. He managed to sort out a few issues straight away I would definitely recommend Carsa. "

a year ago

Danny star-alt star-alt star-alt star-alt star-alt

"Outstanding! There were issues with the car I purchased but from day one Carsa did absolutely everything to ensure everything was put right and I purchased a different car and I am very happy with it. It’s been a difficult time health wise for myself and my wife, so the last thing we needed was problems with our car purchase. Carsa were very understanding an..." Read more

a year ago

Kelly spooner star-alt star-alt star-alt star-alt star-alt

"Really smooth transaction, Steve was very helpful from start to finish! Highly recommend! "

a year ago

Ash Marvin star-alt star-alt star-alt star-alt star-alt

"Great experience, would recommend Carsa. Just bought a vehicle from the Mountsorrel branch and the whole process was good from start to finish. We had Eric deal with the transaction and he made everything really quick and straightforward including a part exchange, will definitely be returning if we need to change vehicle in the future. "

a year ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great staff, competitively priced cars cannot be beaten on price and service use them!"

a year ago

VICTOR star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful with the process and I drove away with my new car! Thank you!"

a year ago

Jake star-alt star-alt star-alt star-alt star-alt

"Very good and no hard sale! From Loughborough branch thank you Eric "

a year ago

Sophie Alvarez star-alt star-alt star-alt star-alt star-alt

"Very helpful people both on the phone and at the sales room. Purchasing my car went very smoothly."

a year ago

Ellie star-alt star-alt star-alt star-alt star-alt

"Went to the Durham branch on Saturday looking for a new car, thanks to Kyle and Shannon who helped along the way making it an easy and stress free process! Also thanks to Jess and Dom from the Southampton branch who helped with the finance side of things and explained everything so clearly!"

a year ago