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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Rafiq star-alt star-alt star-alt star-alt star-alt

"Purchased the car in January for my daughter from my local Halesowen branch of Carsa. The advert clearly showed that rear parking sensors were fitted and on the test drive I asked the sales person how to activate them and was told that there would be a switch on the dash and the car manual would explain how to operate them. After purchasing the car for over..." Read more

9 months ago

Mr and Mrs P star-alt star-alt star-alt star-alt star-alt

"Great sales team, especially John who kept us updated, arranged our test drive, followed up a couple of issues that needed to be addressed. Never felt pressured in any way. All documentation sent through, vehicle delivered to our home as we were unable to drive it home on the day we test drove it. All arranged by John. Thank you "

9 months ago

Harriet Dalal star-alt star-alt star-alt star-alt star-alt

"Danni from the Cannock branch was so warm and welcoming! It was my first time financing a car and it all felt a bit daunting walking in on my own, but as soon as Danni greeted me, she made me feel so at ease! She walked me through every step of the way, and even though there were a few problems online (not their fault) all of the team were so helpful and did..." Read more

9 months ago

Helena Fouli star-alt star-alt star-alt star-alt star-alt

"Brilliant service "

9 months ago

Christo Naveen Leno Maria Leno star-alt star-alt star-alt star-alt star-alt

"My overall experience with Carsa has been really good. They made every effort to the car on time. I met Callum S at Carsa Southampton branch, he is absolutely clear and elaborative in explaining different packages that they provide with respect to tyres, cosmetic, dash cameras etc. He is a very nice person and humble in detailing the queries that I asked fo..." Read more

9 months ago

Pietro Piccini star-alt star-alt star-alt star-alt star-alt

"Great service! Sobia was lovely and very helpful! Highly recommend"

9 months ago

Phil Johnson star-alt star-alt star-alt star-alt star-alt

"Good experience from start to finish Jacob was really helpful throughout the process"

9 months ago

Louise Wells star-alt star-alt star-alt star-alt star-alt

"Mid-sold extended warranty. Bought a car that is over 6 years old, meaning not covered under the warranty unless mechanical or electrical that is NOT wear and tear! Complete waste of money. Do not expect your car to have any warranty if anything goes wrong. NO refunds are provided if you cancel your warranty that cost an extra £600 be warned"

9 months ago

Abbey Edwards star-alt star-alt star-alt star-alt star-alt

"Jay from the Mountsorrel branch was amazing. His customer service was great and he explained everything to me in detail. The company were friendly and not pushy at any point. The cars are great value for money, I’m extremely happy with the condition of my BMW."

9 months ago

Mark Hutchinson star-alt star-alt star-alt star-alt star-alt

"Callus S was professional throughout and accommodated us with an additional test drive as I couldn't make up my mind. Buying process was spot on and would 100% recommend Carsa Southampton."

9 months ago

Lucy star-alt star-alt star-alt star-alt star-alt

"Just purchased a car from Carsa Southampton and received great service from Callum S. Personable but not pushy. Would recommend. "

9 months ago

Moh Humza star-alt star-alt star-alt star-alt star-alt

"Great experience- Abdullah was a great salesman"

9 months ago

Nathan Wood star-alt star-alt star-alt star-alt star-alt

"Do not understand any circumstances purchased the extended warranty they offer. Widely known in the motor trade to decline claims for no reason and unable to provide proof to back up there decisions . They also only cover £30 per hour labour rate , good luck finding a garage in the UK that has this labour rate. Glad I only paid for the 12 mo th warranty and..." Read more

9 months ago

Vishal Mehta star-alt star-alt star-alt star-alt star-alt

" Can’t thank Vjay enough at Carsa towcester he was really helpful and went out of his way great asset to Carsa "

9 months ago

Sophie Roche star-alt star-alt star-alt star-alt star-alt

"Lots of cars to choose from, George listened to the types of cars I was interested in and my budget. Very helpful and explained everything thoroughly. It could have been a faster process, lots of back and forth, but still very easy. "

9 months ago

Jack Mcnamara star-alt star-alt star-alt star-alt star-alt

"Jay from Carsa Cannock was a helpful and welcoming sales rep. Walked through everything and didn't pressure into buying. Very laid back experience. "

9 months ago

Mihai Olaru star-alt star-alt star-alt star-alt star-alt

"Fast service ! "

9 months ago

Yvonne Jackson star-alt star-alt star-alt star-alt star-alt

"The whole experience was extremely positive and we would most definitely recommend purchasing from Carsa. We will 100% purchase a vehicle from You again! Many thanks Mrs Y. Jackson "

9 months ago

Alan Wilson star-alt star-alt star-alt star-alt star-alt

"My wife and I paid £99 deposit to reserve a test drive of a vehicle. We cancelled the test drive on the 12 February 2025 , and we're told it would paid into our account in 8/10 days .....26 days later still no refund. We had to call in at our local branch (Durham) to ask about the refund. We now have told 5 days. No apology , no 'oh sorry about that ' . I ce..." Read more

9 months ago

Paul Tunnicliffe star-alt star-alt star-alt star-alt star-alt

"The car I purchased did not fully meet with the list of inclusions. It said that driver seat was electric, but it is actually manual. It said cameras were on the front and rear but only found it had a rear one only. The car has scratches but did not see some of them when viewing. The ones I pointed out Cara’s said there was nothing they could do about them...." Read more

9 months ago

Baz star-alt star-alt star-alt star-alt star-alt

"Really good experience "

9 months ago

Peter Petrou star-alt star-alt star-alt star-alt star-alt

"Great experience. Very happy dealing with Sobia. A smooth and stress free transaction "

9 months ago

will crowder star-alt star-alt star-alt star-alt star-alt

"Jay cards Cannock 👍👍👍"

9 months ago

Marie L star-alt star-alt star-alt star-alt star-alt

"Hanza Iqbal on the sales team gave me first class service throughout. I would highly recommend Carsa when purchasing a car. I would also like to mention excellent after sale service i experienced from Tahmina Begum."

9 months ago

Baz star-alt star-alt star-alt star-alt star-alt

"Sabeer was excellent, explained everything, gave me time to think and was professional. "

9 months ago