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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Andrew Hutchinson star-alt star-alt star-alt star-alt star-alt

"Great friendly service, they bend over backwards to help you out. I would recommend Carsa to everyone, I will definitely be back to get my next car from Csrsa. We'll done keep up the hard work."

3 months ago

lee Lewis star-alt star-alt star-alt star-alt star-alt

"So after months of searching for the right car I came across the perfect car on Carwow. I made enquiries and found the car was being sold by Carsa. Read all the reviews and they seemed ligit and a good company to deal with. I've pretty much dealt with an amazing salesperson called Caroline who in all fairness did her very best to keep me happy and make the t..." Read more

3 months ago

Paddy star-alt star-alt star-alt star-alt star-alt

"well organised and warm setup that arranged for a quick appointment and test drive. Process explained throughout and any questions answered honestly. Car was well valeted and picked up the car the day after seeing. Special thanks to Mick and Mick who facilitated the sale."

3 months ago

ATTA UR REHMAN star-alt star-alt star-alt star-alt star-alt

"I saw a car online which was delivered to my local branch after 5 days delay. Which they called me and informed me in time. Test drive and liked the car. Tyres were not in great condition infact one of the tyre was worn to legal limit, which they gave me a discount of £50 for one. I asked them for drive away insurance on the phone they said they will provid..." Read more

3 months ago

Scott star-alt star-alt star-alt star-alt star-alt

"Simple, easy, friendly staff didn’t feel pressured into anything was advised of all options couldn’t have been a smoother process"

3 months ago

Ganesh star-alt star-alt star-alt star-alt star-alt

"Customer service was great and humble. Explained the details in depth. Clear picture for what I am paying for and if any extra cost assigned to it. Thank you so much for your integrity / Friendly & Helpful service. @ Southampton Branch......"

3 months ago

Steve star-alt star-alt star-alt star-alt star-alt

"Easy to view the vehicle and very clear guidance about trading in my old car. Good range of cars and quickly able to drive away in a good quality purchase. Staff at Bolton office really helpful and sorted things quickly. Good warranty policy for second hand vehicles."

3 months ago

Hayley star-alt star-alt star-alt star-alt star-alt

"Helen and Joe were super friendly and helped us through the process effortlessly- thank you 😊"

3 months ago

Clare star-alt star-alt star-alt star-alt star-alt

"Helpful, friendly, knowledgeable sales team. No pressure applied to buy. Easy purchase"

3 months ago

Akbar star-alt star-alt star-alt star-alt star-alt

"I purchased a car which I believe has been miss sold by Durham branch unless you can prove to me otherwise. My calls and emails to sales and customer service team have not been responded to. I do not wish to detail my concerns on a public platform at the moment. I want to give you a chance to resolve the issues before I start legal action. You have my detai..." Read more

3 months ago

Adam Foz star-alt star-alt star-alt star-alt star-alt

"I bought a car from these guys Jan 2024. No pressure to buy at anytime from the salesman. I didn't like the first car I took out but they let me take out a 2nd car for a spin. It ticked all the boxes, so I bought it. There was an issue with the swap over date which meant I was uninsured for my new car for a few days but Mountsorrel Carsa stepped in and got m..." Read more

3 months ago

G D star-alt star-alt star-alt star-alt star-alt

"Excellent service, could not fault them"

3 months ago

Arthur Gidlow star-alt star-alt star-alt star-alt star-alt

"Really helpful staff"

3 months ago

Lisa Collett star-alt star-alt star-alt star-alt star-alt

"The two guys I dealt with, Jacob and Veejay were brilliant, so helpful and knowledgeable and also very sympathetic to my situation with my husband who was having a bad day with his Parkinsons. The car I bought ended up being more than I wanted to pay, but it's exactly what I had set my heart on so worth just that bit extra."

3 months ago

Lee star-alt star-alt star-alt star-alt star-alt

"Best company I’ve ever bought a car from.. The whole process was seamless, professional and bang on!! Highly recommended"

3 months ago

Michelle - Scotland star-alt star-alt star-alt star-alt star-alt

"I had to chase Carsa for information on the car I was interested in to start with. On arriving to collect my new car, there was no explanation of why there was a delay - my appointment was for 6pm and I waited until 6:40pm before being taken into a room to have a meeting via zoom, then there was a rush to get the vehicle licenced before 7pm. On returning hom..." Read more

3 months ago

Zinikifinu Alao star-alt star-alt star-alt star-alt star-alt

"carsa team members where absolutely friendly in their discharge of duties.I enjoyed my moment with them."

3 months ago

Alan Smith star-alt star-alt star-alt star-alt star-alt

"Had a wander around the cars after closing time and was impressed by the quality of cars. Will look to visit when I’m ready to buy."

3 months ago

Adam Etchells star-alt star-alt star-alt star-alt star-alt

"Ask for Katie to look after you when your looking for your car as she was great. Unfortunately she's about the best bit although the price for what we bought was good. They operate a "NO HAGGLE policy" from you to them....however not from them to you or the salesman we had Liam was either deaf or thick...explained to him I didn't have £20k in an instant ac..." Read more

3 months ago

Maxwell Phillips star-alt star-alt star-alt star-alt star-alt

"Yesterday bought my new car through Carsa, after a bit of a hiccup due to an error in communication we eventually got on the same page and got a deal sorted for the purchase of the car. Andy and the team in Birmingham were a great help."

3 months ago

Aloysius. star-alt star-alt star-alt star-alt star-alt

"First class service from the staff who were very professional throughout. Katie was extremely helpful and reassuring with excellent knowledge of the product. We were very impressed with the company and it's business practice."

3 months ago

Laurie star-alt star-alt star-alt star-alt star-alt

"Staff that I spoke to were friendly and approachable. Majority of the cars were well presented and reasonably priced. The time I spent waiting to speak to a sales advisor/hand over agent was a bit ridiculous. On my first visit I had no clue that I would be speaking to a sales advisor over zoom. I part exchanged my vehicle and we agreed upon a price for it. T..." Read more

4 months ago

Mr Stephen Boyes star-alt star-alt star-alt star-alt star-alt

"Want to say a big thank you to shabs at carsa mount sorrell for sorting me out with the great deal on my focus RS I’m in love with it now and shabs was great!"

4 months ago

Stuart Hill star-alt star-alt star-alt star-alt star-alt

"They could certainly do with a warmer showroom, it was freezing in there. I wasn't keen on the screen thing as I prefer dealing in person and was concerned with being able to see other customers personal details when my details were being filled in on the screen, surely there should be stricter data protection protocols in place for this? I was happy with th..." Read more

4 months ago

MALGORZATA CHLEWICKA star-alt star-alt star-alt star-alt star-alt

"fantastic desk staff with generous smiles really good for five stars can i give six many of thanks"

4 months ago