About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader John
Anonymous
"I have to say buying a car from Carsa was not a pleasant experience. Found the car I wanted, different price online to that displayed on the car. Road tested the car but had to stop for fuel as it was empty, because of stopping for fuel a different road test route was used which meant only a short motorway trip was made....this turned out to be a mistake, on..." Read more
8 months ago
David Loveday
"We only went to Carsa thinking we were going for a test drive and actually came away with the car we test drove. The staff we great especially Rebecca who was very helpful and knowledgeable member of staff she is a credit to the group."
8 months ago
Jason Kelly
"Third time I’ve bought a car from the staff at Carsa.. they are all so helpful and very very customer focused, I don’t think you could top them for customer service.. Thanks once again to you all at Carsa Regards Jason"
8 months ago
Emma F
"The team at carsa, particularly Becki, Shane and Tom were extremely helpful. They did their best to answer any queries quickly and they made the process simple and straightforward."
8 months ago
Anonymous
"Becky and tia from Bradford was lovely friendly experience!!"
8 months ago
Kay Willis
"Lauren and the team were amazing, they answered any questions I had"
8 months ago
michael clark
"Getting a new car can normally be quite stressful I turned up 3 hours early I was accommodated it was painless and efficient from start to finish. Friendly and helpful would recommend fully."
8 months ago
Rhys Hebdon
"Can’t fault the customer service.The entire team were more than helpful and even got to take the car away the same day!"
8 months ago
Yvette Raine
"Call into Bishop Auckland Carsa young lady called Rebecca help me. She was helpful and knowledgeable about car and how the process worked. Will definitely return to purchase a car from Rebecca and the team at Bishop Auckland."
8 months ago
Danielle Robinson
"Incredible experience, everyone went out of their way to help and make the process extra smooth. Tracy who welcomed us and assisted in the test drive was extremely friendly and professional through the whole process."
8 months ago
ADAM L
"Very nice and professional service by Kieanna. The manager is nice, polite and willing to negotiate prices. Full professionalism worth recommending"
8 months ago
Mr John Cox
"We highly recommend Carsa Mountsorrel we made an appointment to view the vehicle we left to inspect the vehicle and test drive it without anyone looking over our shoulders we were shown the vehicle documents service history warranties etc we were given a fantastic part exchange for our old car we decided to buy the car from start to finish the staff were fri..." Read more
8 months ago
gwen Unwin
"It was weird doing the whole transaction via video link. Not sure i liked it. Also as i arranged my own finance for car they charged me £400 admin fee but if i had used their lenders there wouldn't have been a fee But having said that the guys via video link were friendly"
8 months ago
Judith
"Tom was very friendly and helpful and assisted with what I needed"
8 months ago
Mr Clive Dias
"I am trying to chase my refund which was taken while purchasing my car and they keep telling me it will take 10days every time I call. I tried to explain myself and they would not listen to what I have to say and kept speaking over me. There is no customer service at all with this company and I am surely going to get in touch with a motor ombudsman to see if..." Read more
8 months ago
Lennon O’Grady
"The two ladies Becky and another staff meme we who had blonde hair in a bun with glass, I apologies I can’t remember her name did everything they could to help make sure the deal for my new car was done! Thank you for that guys Thanks, Lennon"
8 months ago
Customer
"My experience of buying a car from Carsa was great from start to finish. It was quick and easy and everyone I had contact with was super friendly and very supportive. Their branches are very contemporary and the ladies (debbie and laura) where I went (bishop Auckland) were lovely and would bend over backwards to help and make us feel comfortable. It was a ne..." Read more
8 months ago
Andy Marsh
"We visited the Bradford branch 3 times prior to buying. On each occasion we were left to view with no sales pressure. When we decided which car we were interested in, a test drive was quickly arranged and then we got to finalise the sale via video link. This was new to us and it felt a little strange and long winded, however the outcome was good and we drove..." Read more
8 months ago
Michael Anders
"Great service from the Durham staff. Debbie was especially helpful in getting me a good deal with the sales agent. Highly recommended"
8 months ago
Geeva Harridge Harridge
"Clean showroom and nice people to deal with. The deal done on the phone prior to test drive was what I ended up with and no hard sell of extras. Can recommend."
8 months ago
Taznoor Ahmed Miah
"Carsa were brilliant from the start. Bought a car all online and part exchanged mine. Didn’t even need to waste my time going down there as I live in London so had my new car delivered by Carsa. They came with a truck and the hand over went smoothly. They took my part exchange car with them. Lee Gibbs was excellent with he’s customer service he took care of..." Read more
8 months ago
Taznoor Ahmed
"Carsa where brilliant from the start. Call centre people new there stuff. I bought a car online and part exchanged mine didn’t even need to go down there, they delivered my new car on a truck and took my old car with them. Transaction went smoothly they kept there word and payed me the difference into my bank account. Lee sorted everything out for me regardi..." Read more
8 months ago
Valued Customer golden girl
"While looking around Carsa I met Lauren who listened to my requirements she came across as Caring and very Professional and managed to find exactly what I was looking for."
8 months ago
Miss Katie Winstanley
"Brilliant service from start to finish. The team in store were very helpful especially Tracy. The sales team on the zoom calls (Tom and Hein) were extremely helpful, informative and professional. Couldn’t fault the process."
8 months ago
"I have to say buying a car from Carsa was not a pleasant experience. Found the car I wanted, different price online to that displayed on the car. Road tested the car but had to stop for fuel as it was empty, because of stopping for fuel a different road test route was used which meant only a short motorway trip was made....this turned out to be a mistake, on..." Read more
8 months ago