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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James Graham star-alt star-alt star-alt star-alt star-alt

"Just been to the Gloucester branch over the last couple of days, and Krys was great, from the test drive to finalising everything, it's been a pleasure!"

10 months ago

Amy M star-alt star-alt star-alt star-alt star-alt

"I reserved the car online and booked a test drive. The car was ready and waiting & Rich was really helpful. There was no hard sell and everything was explained clearly. When I did email with a question, it was responded to immediately. Really happy with my car and the service I received."

10 months ago

S Allen star-alt star-alt star-alt star-alt star-alt

"Good service and very nice staff. Went one day and the next day every thing was sorted satisfactory. Thanks."

10 months ago

Brian Birchall star-alt star-alt star-alt star-alt star-alt

"All the staff were helpful made buying the car very easy and straightforward I would recommend Carsa for your next purchase "

10 months ago

MICHELLE EAKINS star-alt star-alt star-alt star-alt star-alt

"We bought our new car through Dan the Sales manager and Scott the whole process couldn't of been simpler we had a couple of small problems which Dan was very helpful to sort out. I would highly recommend Carsa Bishop Auckland it will be our goto garage for the next new car. Thanks Dan and the team for all there help throughout this process."

10 months ago

D manning star-alt star-alt star-alt star-alt star-alt

"Nice friendly staff "

10 months ago

Julie Wilson-walker star-alt star-alt star-alt star-alt star-alt

"Great experience made better by Salesmen Hamza who sorted our car and gave us a great part ex deal. Car we bought was a great price. Carsa is one of the best places to get a used car in Birmingham."

10 months ago

RILEY star-alt star-alt star-alt star-alt star-alt

"Sunni and the team were so helpful and patient ! Would heartily recommend "

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Was left waiting for over half an hour from my designated time, the whole process took far too long, with lots of hanging about. Upsells were automatically added to my bill and I had to request their removal. Only giving 2 stars for the car itself and value."

10 months ago

Nicola star-alt star-alt star-alt star-alt star-alt

"Dealt with Katie from cannock from carsa to purchase our new care today she was amazing really helpful and went through the paper work really well seamless handover "

10 months ago

AW star-alt star-alt star-alt star-alt star-alt

"This really is how easy, pleasurable and stress free buying a car should be (Dealerships take note). Dealing with Jermaine at the Gloucester branch was a very positive experience, no hard sell and he answered any questions that I had, he is a real asset to the company. Coming away a happy customer with a new car."

10 months ago

Edward Toole star-alt star-alt star-alt star-alt star-alt

"Lovely experience Becky was absolutely amazing. Went in at 12 o clock driving new car home at 3 o clock. The guy on reception was great to made sure we had coffee. All in all I would recommend Carsa to anyone So thank you Becky and all the staff very helpful. "

10 months ago

TheGood DogLife star-alt star-alt star-alt star-alt star-alt

"Eric was friendly, helpful, knowledgeable and conscientious - I was fed up of doing the car search thing by myself so I came down to Carsa and got sorted with a car that fits my needs much more successfully than I had on my own! I was kept up to date with the process and would recommend them "

10 months ago

Eddy Peate star-alt star-alt star-alt star-alt star-alt

"Cracking service from Dougie and Penny"

10 months ago

harry potter star-alt star-alt star-alt star-alt star-alt

"Gagan singh a true asset to Carsa really looked after me and really went the extra mile. Top dealer top staff would use again "

10 months ago

Paw Favor star-alt star-alt star-alt star-alt star-alt

"Slightly disorganised start for my pre booked appointment with missing keys and no petrol in the car for the test drive, therefore I'm giving 4 *. Once a decision was made to buy the car it was fairly straightforward and the staff were very good. Hannah was my telephone contact and was excellent and guided me through the whole process. Please install a coffe..." Read more

10 months ago

Paul Brown star-alt star-alt star-alt star-alt star-alt

"Great professional service from Hamz, Thanks. "

10 months ago

Jessica Carney star-alt star-alt star-alt star-alt star-alt

"Katie at Cannock was amazing! Nice, relaxed and not pushy in the slightest, it made purchasing a car a delight! Would 100% recommend Katie she is a superstar! "

10 months ago

Sereena Pal star-alt star-alt star-alt star-alt star-alt

"Brilliant service they went above and beyond for me! Highly recommend "

10 months ago

Matthew Archer star-alt star-alt star-alt star-alt star-alt

"Great experience and staff were amazing. Thank you Richard"

10 months ago

Marc Wesley star-alt star-alt star-alt star-alt star-alt

"George has been a pleasure to deal with. Discussed all options comprehensively with no hard sell. Experience was great *****"

10 months ago

Mary Hill star-alt star-alt star-alt star-alt star-alt

"I got the right car at the right price. It came without some of the things I would expect, like a real parcel shelf and, until we asked) the proper tyre inflator kit. Carsa were difficult to get through to (one of the lines twice kept me on hold for 15 mins before telling me my call could not be answered and the voice mail was full) and it was impossible to..." Read more

10 months ago

RLand star-alt star-alt star-alt star-alt star-alt

"So bad service ! Stay away from them ! Its been more than two weeks since they cant give me my money back ! Stay away really! Customer service phone never been answered! Bolton They trying to remove comments "

10 months ago

Mr Kenneth Smith star-alt star-alt star-alt star-alt star-alt

"All the staff are friendly and helpful I was in and out in no time deal done car delivered to my house and part exchange picked up well pleased."

10 months ago

Sam star-alt star-alt star-alt star-alt star-alt

"Having initially not had the best of starts with my request to ensure vehicle was clean, and charged not making through to the branch from head office. Mitch took ownership of these issues, and did the best to rectify these taking a proactive approach and keeping us informed of the preparations whilst completing paperwork ahead of the sale. Could the proces..." Read more

10 months ago