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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Tom newberry star-alt star-alt star-alt star-alt star-alt

"Mike from carsa was a funny bloke and helped with all my needs"

2 years ago

KJ star-alt star-alt star-alt star-alt star-alt

"Do not believe anything this company offers online, all information is false. I have had first hand experience of incorrect prices advertised on the website and worst off all, after a month of searching for a 24month PCP finance deal offers, told that these do not exist. Most disgusting display of false advertising and highly recommend to stay clear of this..." Read more

2 years ago

Connor star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa. Was looked after very well and professionally by Lauren. Would reccomend."

2 years ago

Emily Wright star-alt star-alt star-alt star-alt star-alt

"Mitchell was very helpful at the cannock dealership when it came to part exchanging my vehicle and purchasing my new one. He was happy to answer any of my questions and made the experience of buying and selling a vehicle very easy. "

2 years ago

Steve Hammond star-alt star-alt star-alt star-alt star-alt

"I had a fantastic experience purchasing my car from Carsa, all thanks to the wonderful team there! Kaitlyn at the Bradford dealership was incredibly helpful, showing me around the car I had chosen and accompanying me on the test drive. Her knowledge and attention to detail made the whole process smooth and enjoyable. On the phone, Harriet was a star with her..." Read more

2 years ago

Adam Smith star-alt star-alt star-alt star-alt star-alt

"Dealt with kaitlyn at the Bradford branch when viewing a vehicle, very helpful and easy to deal with. Would recommend dealing with them."

2 years ago

Will May-White star-alt star-alt star-alt star-alt star-alt

"Mike at carsa Cannock has been excellent. Truly nice guy and pleasure doing business with him."

2 years ago

Leigh Jennings star-alt star-alt star-alt star-alt star-alt

"Lauren sorted me out fine. Made me feel comfortable. Happy with my service "

2 years ago

Przemyslaw Walach star-alt star-alt star-alt star-alt star-alt

"Purchased a car this morning from carsa in cannock from a man called Adam. The whole process from start to finish was great and he tailored the products towards my needs .very happy would reccomend ."

2 years ago

Nikky Jay star-alt star-alt star-alt star-alt star-alt

"Myself and my partner part exchanged our car with Carsa. Harriet gave top tier customer service! she went above and beyond to ensure that we were well informed. She even ensured that the car was delivered to the dealership within a VERY tight time frame! It is so refreshing as a customer when you know that you can ask as much questions and not feel like a p..." Read more

2 years ago

Mark Burns star-alt star-alt star-alt star-alt star-alt

"Fantastic experience at the Cannock branch. Young Adam is a lovely lad and dealt with us very professionally. Talked us through available options with our package deal with no pressure sales at all which is a big must from me. Car looked beautiful for its recent valet. Would highly recommend! Very positive experience- Plus free coffee 😆"

2 years ago

David Stanley star-alt star-alt star-alt star-alt star-alt

"I was initially put off by the website chat, so I’d recommend picking up the phone and talking to them in person. I dealt with Simon who returned calls promptly and answered emails in the same manner. I wouldn’t hesitate to recommend you try them as they’re the best experience in dealing with used car sales as I’ve had in 40 years. "

2 years ago

Mr Robert Beeden star-alt star-alt star-alt star-alt star-alt

"So many problems and issues it’s hard to know what to include in a review as they were so many and so various. Potential purchasers beware !! The vehicle description was inaccurate and misleading, The vehicle preparation was poor with some potentially serious problems as well as many bodywork faults and blemishes. Customer service was un-helpful and provided..." Read more

2 years ago

Harris star-alt star-alt star-alt star-alt star-alt

"Excellent customer service until I bought the car. After that, they disappeared. I have been trying for a week to speak to someone about how to use the warrantee that I bought from them and still nothing. This is the second time that the same thing is happening. The first time I gave up and sorted out myself and will do the same now. I am disgusted with them..." Read more

2 years ago

Tom Binns star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was fantastic! "

2 years ago

Paul Stones star-alt star-alt star-alt star-alt star-alt

"I've never bought a car with this style of dealership before but I certainly would again. Kyle greeted us and showed us the car, Shannon helped us in between waiting to see the sales team. Easy and fast way to buy a car! "

2 years ago

Andrew Firth star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was amazing. If I could 10 stars I would."

2 years ago

Just Me star-alt star-alt star-alt star-alt star-alt

"Would Carsa like to explain to all reading Trust Pilot’s reviews why they appear to be Cazoo now? Cazoo were a shocking company to deal with, and since they ceased their own dealership buying and selling, they claim to be a third party market place, and yet the only cars listed there are from Carsa?! Why? Is Carsa a majority share holder now? Or is there..." Read more

2 years ago

James Clark star-alt star-alt star-alt star-alt star-alt

"shambles. valued my car at a reasonable price. allowed me to waste hours taking pictures only to be giving a price which was bordenline offfensive. would NOT waste my time with these amatures."

2 years ago

Matthew Hamer star-alt star-alt star-alt star-alt star-alt

"Becky was very assertive and looked after me very well, also very friendly!"

2 years ago

Richard star-alt star-alt star-alt star-alt star-alt

"Becky at Bradford was really helpful "

2 years ago

Jacek Mroczynski star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was amazing!! Thank you much was super easy and helpful. Big thank you to Tom Bolton also!!"

2 years ago

shadot hussain star-alt star-alt star-alt star-alt star-alt

"I bought a car from carsa Mountsorrel what can I say about honestly speaking nothing positive I bought the car a year ago I thought I wasn't gonna leave a review .but know I decided to speak out because sold me a faulty car which had a panoramic roof which was cracked .and they sold me a warranty which supposed to cover things that go wrong peace off mind. N..." Read more

2 years ago

Sarah Hollis star-alt star-alt star-alt star-alt star-alt

"Sarb was super helpful, not pushy and made buying my new car straight forward "

2 years ago

Qaid Aldhafari star-alt star-alt star-alt star-alt star-alt

"Becky from bradford was amazing by fair the easiest process ever!! Thank you much to becky, joe and tom 🤩🤩🤩🤩"

2 years ago