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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Clare Torrell star-alt star-alt star-alt star-alt star-alt

"Great customer service from Tom Robbins."

a year ago

Serhii K star-alt star-alt star-alt star-alt star-alt

"Great service, Thanks Becka and Tia for your help!"

a year ago

John race star-alt star-alt star-alt star-alt star-alt

"Great service. Car ready to collect 4 days after I test drove it. One small complaint.....car wasn't valeted as agreed. However they valeted the car in 30 mins while I waited to collect it today."

a year ago

Nongkan Gonsalves star-alt star-alt star-alt star-alt star-alt

"Wram welcome and excellent client service. I recommend the Carsa team since they provide excellent service and take excellent care of their customers. Well done đź‘Ź"

a year ago

Ms TO star-alt star-alt star-alt star-alt star-alt

"Professional and efficiency"

a year ago

Aleksandar Smiljanic star-alt star-alt star-alt star-alt star-alt

"Shabs (the salesman) was extremely good. He was patient, helpful and highly knowledgeable. He explained everything in an easy to understand way especially finance options. I would recommend Carsa to anyone looking to buy a car. Good products at great prices."

a year ago

Paul Roberts star-alt star-alt star-alt star-alt star-alt

"When we came to view the vehicles Debbie was very welcoming and helpful. Tom Bolton took us through the sales procedure and ensured everything was fully explained. On collection day Katie and Shannon were very helpful and made sure everything went well. In particular, Shannon patiently explained how everything worked whilst it was pouring with rain. The whol..." Read more

a year ago

john star-alt star-alt star-alt star-alt star-alt

"After giving a 1star Matt dealt with my issue’s the next day and agreed there were faults from there side I also didn’t receive the 2nd key as promised from Malcolm Matt dealt with this issue promptly as well and has sent the key out by tracked Royal Mail. Warranty cancelled and refunded that day into my account, wish I had dealt with Matt from the beginnin..." Read more

a year ago

Anum Shahzadi star-alt star-alt star-alt star-alt star-alt

"Great customer service 👍🏻"

a year ago

Neil star-alt star-alt star-alt star-alt star-alt

"Excellent communication throughout the process. Josh ( online ) was most helpful and always got back to me straight away. Shannon ( handover ) was very pleasant and helpful and I was seen to, sold my car and the money in my bank within hours. Also over ÂŁ1k more than Arnold Clark offered. Highly recommended."

a year ago

Fouad Gili star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish, part exchanged my car. The team were very helpful at the Southampton branch and did all the paperwork on Zoom in thier office. Thank you."

a year ago

john star-alt star-alt star-alt star-alt star-alt

"Can Malcolm effany contact me regarding a warranty that was taken out with the car I bought of carsa reg plate Hk22 UPN warranty not worth the paper it’s written on it runs concurrently for 2 years along with 1 year 8 months of the manufacturers warranty meaning 2 warranty’s running at the same time I was told it is as good as a manufacturers warranty but fi..." Read more

a year ago

NYK star-alt star-alt star-alt star-alt star-alt

"Sold my car to Carsa & it was effortless. I spoke to Josh who I was dealing with and he made the transition so smooth and kept me in the loop for any documents that was being sent and updates on the process. He was amazing and very helpful! The guy who checked my car was so lovely and did the checks thoroughly. The payment was made so quick that before he..." Read more

a year ago

Steve Foster star-alt star-alt star-alt star-alt star-alt

"Good range of cars & competitive pricing Head office support & communication good - Local branch were not on the ball though"

a year ago

Shamimshah Chaudree star-alt star-alt star-alt star-alt star-alt

"Excellent communication, Nice coffee, Attentive service providers, Friendly Staff. Forgot to say thank you to the nice guy washed and cleaned my car….. Very helpful and polite Lady who helped me with the drive away insurance ….. will definitely try to pinch another coffee one day when I drive pass pretending to be a customer."

a year ago

Jacqui Kenward star-alt star-alt star-alt star-alt star-alt

"The whole process was so straightforward and everyone was very helpful. I didn't feel rushed at all. Very professional and courteous team. Very very pleased with my new car"

a year ago

Thomas Humphrey star-alt star-alt star-alt star-alt star-alt

"Very easy and quick to purchase our new family car. No hassle or added “sales man” tax. Very happy and will return when we need to upgrade."

a year ago

Anthony Pottle star-alt star-alt star-alt star-alt star-alt

"excellent service, zero presure sales team. for once an enjoyable car purchase. can not recommend enough and huge thanks to Rachel who assisted with our purchase."

a year ago

Mr S Carr star-alt star-alt star-alt star-alt star-alt

"Good staff good experience thanks Debbie."

a year ago

Danielle star-alt star-alt star-alt star-alt star-alt

"Excellent service from all the staff, very knowledgeable and very helpful! Debbie at reception was an absolute dream too!"

a year ago

John Hefford star-alt star-alt star-alt star-alt star-alt

"From start to finish Carsa have been brilliant. They’ve kept in touch, answered any questions and looked after us when we came to visit. Thank you Martin and team."

a year ago

NICK BEATTIE star-alt star-alt star-alt star-alt star-alt

"Easy, straightforward and friendly staff - I good experience"

a year ago

N E star-alt star-alt star-alt star-alt star-alt

"Totally bad experience with Carsa Bradford. Incompetent and unhelpful staff. Wasted three weekends going back and forth with them. I strongly do not reccomend if you value your time and customer satisfaction."

a year ago

Deeyen Karsanji star-alt star-alt star-alt star-alt star-alt

"Went to the Mountsorrel Branch to have a quick look at a car I'd seen online. The staff were very helpful and provided a good service when we were both enquiring about the car and when we purchased said car."

a year ago

Alastair Kendal star-alt star-alt star-alt star-alt star-alt

"Many thanks to Debbie and the team at Carsa Durham, they made buying our car a painless experience."

a year ago