About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Lennox Effah
Yosef
"The sales rep was great but we had to wait a long time"
2 years ago
Jo D
"Amazing experience buying my car today. All staff were super helpful, but I didn’t feel pressurized in any way. In fact they were our visit, we then went to look elsewhere but soon returned. The friendly service in such a relaxing environment was amazing. I would like to thank Shabs for all his help and patience. I would 100% recommend. Thank you "
2 years ago
Emily Neil
"Couldn’t thank Ellis from Carsa Bishop Auckland enough for his help when choosing a new car. Let us test drive a few cars to compare, was very patient and sorted everything out for a smooth and easy sale. Drove our new car away the same day and couldn’t be happier! "
2 years ago
G Gray
"Helpful and friendly staff throughout process (sales, admin, delivery drivers). Slight criticism in that the V5 process was not made clear, so after taking delivery I did not know exactly when I could tax and use the vehicle (turned out to be a few hours after delivery). "
2 years ago
Molly Goodman
"In my opinion the car was competitively priced. Was in great condition etc etc. But I do have some moans, don't know if this was my fault for not asking but I wasn't made aware that when purchasing the car it was due a service. I spent about 2 and half hours there and the guy helping me had to get up every 5 minutes to go and ask the manager. They didn't lis..." Read more
2 years ago
Cam
"Tracy from Bradford was wonderful, helpful and patient with all our questions and queries. Thank you to her and the team at Bradford for making this experience great! Will definitely recommend to friends and family. "
2 years ago
Mitchell Wakeford
"Jordan at the Southampton branch was extremely helpful and welcoming and made things really simple and easy with my car purchase and explained everything in detail and got any problems i noticed sorted and fixed before I purchased the car."
2 years ago
Sheryl Bergonia
"Tracy from Bradford was excellent and has been very helpful. "
2 years ago
Tammy
"Turned up to Bradford which is an hour and half drive for us to test drive a car. Got to the car popped the bonnet and there was no coolant and an obvious leak! This is a car that had literally just been transported from Southampton and which has already had their 204 point check.. How did they miss a coolant leak when they were checking it over? A massive w..." Read more
2 years ago
Daniel Atkinson
"Shabs gave great customer service, was very knowledgeable and a great help in purchasing my new vehicle ! Thanks."
2 years ago
JORDAN GREEN
"Purchased a car through Shabs. Fantastic service, friendly, and guided us through each step. Is a credit to the Carsa team."
2 years ago
Sue
"The lady that served us in the showroom was very knowledgeable when we arrived at the showroom, Tom was really professional, freindly and explained the process from start to end, would definitely recommend "
2 years ago
Paul J
"Aftera 2 hour journey I arrive to be told the car is not at Southampton even after multiple messages/phone conversations/texts confirming it definitely will be. I paid the deposit to ensure it would be there. Pathetic apology and appalling customer service on site. Would not recommend to anyone and I’m off to a proper dealer now. Very disappointing"
2 years ago
Jane Thackray
"Tracy from bradford went above and beyond the call of duty would recommend to my friends give 5 stars unreservedly "
2 years ago
David Sheldon
"Friendly sales team with no pressure competitive prices "
2 years ago
Teesside customer
"Jimmy really looked after us. The service was fantastic from start to finish. Will definitely be going back for my next car"
2 years ago
Karen Spencer
"Great customer service today from Carsa Durham Really happy with my purchase Shout out to Jamie who did amazing on his 2nd day working for the company Thank you"
2 years ago
Mark Lawman
"Been waiting 4 days just to try find out the history on a car and imperfections, but keep getting told someone will get back to me with the information but just don’t happen . If that’s how you treat potential customers, I hate to think how your after sales service is like . You have 100% lost my trust and business. "
2 years ago
Robert Bean
"I cannot praise enough the colleagues who helped us through buying a car through Carsa from the filling in of an application, through taxing the vehicle, sorting the V5 document to a return call within five minutes to locate a second key. All praise to Joe, Matt and Jess."
2 years ago
Murray Penman
"Beware… £495 admin fee to use your own finance broker… an absolutely ridiculous amount to pay. I was actually away to buy a car then was told that how much I’d have to pay, that alongside some other issues gave me alarm bells. I was told i was accepted for finance prior to this, to which i was told on the phone that payments were £50 more a month than origin..." Read more
2 years ago
Karen Jemmett
"Great visit to look for a first car for my son. Very helpful service from Kyle, definitely recommend to others. "
2 years ago
Mark Carter
"Went to look for a car over Easter at Carsa in Mountsorrel. The 2 staff members that we had the pleasure of dealing with were Shabs & Jacob. Both of them couldn’t have been any more polite, professional, genuine & just all round gents. Great representatives for the company & wouldn’t hesitate to go back in the future."
2 years ago
customer
"I reserved a car with this company, a few days later someone called me insisting that I go through and apply for finance which would make the process easier and I could drive away on that day with the car, note that I was only going to view the car 10 days after they called and to get finance on a car you haven’t seen is a bit silly so I refused and the pers..." Read more
2 years ago
Michaela
"I will try and keep this as short and direct as possible. I would AVOID this company at all costs!! At the end of February this year I bought a car on finance through Carsa. In that instance all was fine and went smoothly, HOWEVER, a couple of days after having the car I decided to not keep the car due to the common wet belt issues that I had heard about an..." Read more
2 years ago
"Tracy from Bradford was great and very helpful. She made the car purchasing process very simple and easy very grateful l!"
2 years ago