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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Barry Websdell star-alt star-alt star-alt star-alt star-alt

"I bought a Ford fiesta from cars in Southampton yesterday and have to say I'm very pleased with it. However, the process at the showroom wasn't the best experience. Despite having booked an appointment for midday and having arrived at this time we didn't get to drive the car away for over two hours. The staff were all very personable but they were clearly u..." Read more

2 years ago

Kim Miles star-alt star-alt star-alt star-alt star-alt

"If 0 was available that's what I would give! ***AVOID AT ALL COSTS!!*** They ask customers to leave a review as soon as you buy the car, but I would implore you to read the experiences of customers post-sale! Like others have experienced if you read the reviews, the car is not a 'reliable' vehicle, the 100 point check is clearly just a visual inspection..." Read more

2 years ago

Martin M star-alt star-alt star-alt star-alt star-alt

"Terrible experience with Carsa who chopped and changed APR % without informing me and who refused to take ownership of the problem or responsibility for it. Lack of staff kept me waiting 4hrs and a poor online zoom system for the handover of documents with a manager at a remote location failed whereby I was unable to get car. Do not trust Carsa. They will ch..." Read more

2 years ago

Leigh star-alt star-alt star-alt star-alt star-alt

"PERFECT experience! Kieanna was very helpful and made my decision on my new BMW 520D so so easy. I recommend Carsa to anyone. Staff are so welcoming and friendly. Everything about my time at Carsa I could not fault one bit. Thanks Kieanna you’re a star 🥰"

2 years ago

Dorothy Aigrimohon star-alt star-alt star-alt star-alt star-alt

"They're all extremely friendly, amazing and nice people. Very very helpful. I wouldn't go to any other car shops next time I'm very happy to come back. I'm a very happy customer"

2 years ago

Allen Nicholls star-alt star-alt star-alt star-alt star-alt

"Friendly informative and knowledgeable staff. Drove away with new car same day. Even with a few IT issues our end helpful salesman managed a workaround to save us having to go away disappointed. Very satisfied customer."

2 years ago

Chantelle star-alt star-alt star-alt star-alt star-alt

"Kieanna has been great today, her customer service has also been great and it has been a pleasure to meet her. She has been very detailed in providing us with all the relevant information. Thanks"

2 years ago

Tom Hartree star-alt star-alt star-alt star-alt star-alt

"Awesome time Dan is the man lovely service great price and honest"

2 years ago

Deoraj star-alt star-alt star-alt star-alt star-alt

"Anna was helpful"

2 years ago

Kirsty star-alt star-alt star-alt star-alt star-alt

"Went to look at a car, Mesa was happy to help and dealt with us all the way though, fab service and great experience"

2 years ago

Mr Terry Kingshott star-alt star-alt star-alt star-alt star-alt

"Really good service. Andrea was particularly helpful"

2 years ago

Nigel Eastaugh star-alt star-alt star-alt star-alt star-alt

"Overall, the process of buying a car was fantastic, the only negative we experienced was a lot of waiting around in between the local bits and the remote parts without being told the reason - just left standing like spare parts. The sales side and follow up admin side were our best experience inside a car showroom. A couple of time we felt like just walking..." Read more

2 years ago

richard little star-alt star-alt star-alt star-alt star-alt

"Conscientious"

2 years ago

Katherine Peacher star-alt star-alt star-alt star-alt star-alt

"Even though an appointment had been made for us to collect our new vehicle, there had been a mis communication & we hadnt been booked in, so our vehicle wasnt ready for us. Having said that upon realising there had been an error, Martin at the Loughborough showroom couldnt apologise enough and went above & beyond to rectify the issue, so we could take our lo..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Such a good experience from start to finish. And quick too, sorted out finance before I got there so was an easy process. I did a part exchange and managed to take some equity out too as they very generously matched an offer from another company. Very detailed with all the information they gave me and very helpful when a few challenges popped up. They’ll def..." Read more

2 years ago

Ryan star-alt star-alt star-alt star-alt star-alt

"I had a fantastic service in purchasing my car from Carsa. Atif and Dan provided a great service, definitely would recommend."

2 years ago

Mohammed Saeed Siddiq star-alt star-alt star-alt star-alt star-alt

"Mesa was a great sales advisors took good care of customers while waiting for handover!!"

2 years ago

Samuel Alabi star-alt star-alt star-alt star-alt star-alt

"A very lovely team they are starting from Callum, the sale executive, Jerry and all other members of the team. They all made the process of buying my car Toyota CHR hassle free and easy one. The car was moved to Loughborough which was their closest branch to where I live. I went there for test driving and completed the purchase within a short period as they..." Read more

2 years ago

Ben rhodes star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful and lovely. She was very knowledgeable about the different cars and helped us with the different cars we looked at."

2 years ago

AL star-alt star-alt star-alt star-alt star-alt

"Atif at Carsa Mountsorrel was great at helping me to buy my new car! Great customer service from start to finish! Definitely recommend Carsa for anyone looking to buy a car."

2 years ago

Dear Mr Dadds star-alt star-alt star-alt star-alt star-alt

"We were met at the appointment time and handed the key so we could have the car for a 30 minute test drive. The purchase was completed efficiently. Every person involved in the process was helpful, pleasant and friendly. I have no hesitation in recommending Carsa."

2 years ago

Shaun star-alt star-alt star-alt star-alt star-alt

"Motorway and even more significantly Carsa restored my faith in car dealers. Vlad at head office in Southampton and Dan at the dealership in Mount Sorrell we’re excellent from start to finish. Valuation was fair and to the upper limit of range and they both did exactly what they promised. Both were a credit to their company."

2 years ago

Mr Gurdev Bains star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff will come again and would recommend"

2 years ago

Benjamin Newton star-alt star-alt star-alt star-alt star-alt

"The staff were absolutely amazing and very helpful! Would 100% recommend!"

2 years ago

Keith Shorter star-alt star-alt star-alt star-alt star-alt

"Smooth easy professional transaction, appreciate time taken by Atif to explain products and thanks to Daniel and his team."

2 years ago